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Rated 1 out of 5 stars

This company is a joke. Other webshop with Kiyoh reviews control the reviews, and wouldn't allow negative reviews to be published on their Kiyoh page, even when they contact me and ask me to change th... See more

Rated 1 out of 5 stars

Fake reviews website ! UNTRUST this website, it only publish good reviews for their customers and if you leave negative review about one of their client you're review is just not published ---... See more

Rated 1 out of 5 stars

What a joke... companies pay for getting great reviews. I posted my honest experience about one of their customers but it was rejected. All reviews for a certain company were at least four stars, but... See more

Company replied

Rated 2 out of 5 stars

This website uses a policy "If your reviews has less than 6 stars we publish it after a week". Thus, they discriminate users with negative experience, muting their voices. I imagine they can easil... See more

Company replied

Company details

  1. Review Site

Information provided by various external sources

Klantbeoordelingen - Klantreviews - Klantreferenties - reviews voor mond-tot-mond reclame op internet Kiyoh verzameld via deze niet actief haar beoordelingen. Wilt u de actuele score van Kiyoh zien dan kunt u deze terugvinden via de volgende link: https://www.kiyoh.nl/kiyoh_nl_klantbeoordelingen/


Contact info

1.6

Bad

TrustScore 1.5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Allows fake reviews

I found a few companies I am working with, which are terrible, on this website and they are 9 out of 10 AI generated (it's so easy to spot). I contacted Kiyoh, because I assumed they want to know about fake reviews on their site, while they claim to be a serious review website. They did not respond and the companies keep upping their score by AI.

Do not use this website for reviews.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Pointless

Pointless, trying to submit reviews on this site. They only publish what they want, imagine its a data harvesting thing rather than a trusted review site like this one...

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust Kiyoh

Don't trust Kiyoh. They allow positive reviews, but negative ones are rubbed under the carpet. You have to prove your case, even with private information (like medical bills) and they allow the other party to solve It, but even without solution (just giving an answer that doesn't solve anything) It's been accepted by Kiyoh as solved and that's everything you get.

And yes, most of the reviews on Trustpilot and elsewhere show a more negative picture, but the experience stays the experience. Often the damage is already done. Kiyoh shouldn't be the party to intervene and play judge, especially If It's a very oppinionated one. It's just a marketing tool to show a high (inaccurate) rating on their website.

If you like to estimate the real rating, add this one with Kiyoh / 2 and It's probably more accurate.
The only difference being: the reviews here are honest by get the same procedure, with Kiyoh the customers don't get a word. On the other hand, people come to TP to complain and rarely take the time to leave a positive review. So It balances out somewhat.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Kiyoh is a CON review site.

Kiyoh is a CON review site.
A customer can only place a review if requested to do so by the seller and of course the seller will never ask an unhappy customer to place a review this is why the bad reviews don't get placed.
I had a bad experience with PARTYTENTVERHUUR in Roermond, could I place a review.. NO.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

How often and when do you ask for reviews?

How often, and at what point, does Kiyoh check in with purchases from customers from Kiyoh clients? I would dearly love to leave a Kiyoh review for a product that falls now just outside of warranty, and for which I have had constant issues since its purchase. I feel your reviews are disproportionate and unable to reflect the actual quality of products a certain client of yours is selling. I have not, other than probably just post delivery or rather purchase (it took almost 6 months to receive) been asked to leave a review throughout my 3.5 year journey with Stella bikes. Are you ‘helping’ Stella purport to sell quality, long lasting, product?

12 March 2024
Unprompted review
Rated 1 out of 5 stars

Bad reviews not permitted

Kiyoh removed my review after I received a request from the reviewed party to change it, supposedly because the review was unrelated to the business I was reviewing, which it was not. I submitted the review through the weblink they provided, submitted an invoice to prove I did business with them, and once I received notification that the review would be removed I contacted them to reconsider. They haven't even gotten back to me. Clearly they try whatever they can to only publish favourable reviews. They sell good ratings for money, and supress the bad ones, as many have pointed out below. At least prostitutes are honest about what they do.

15 July 2022
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke. Other webshop with Kiyoh reviews control the reviews, and wouldn't allow negative reviews to be published on their Kiyoh page, even when they contact me and ask me to change the rating to 5 stars insteads . Then what is a review site useful for? COMPLETE JOKE! Ignore Kiyoh. When someone uses Kiyoh, know that the webshop will be usually cr*p then.

4 October 2021
Unprompted review
Rated 1 out of 5 stars

This review company is a joke

This review company is a joke, they refuse to post reviews if they are negative. They contacted me and told me the company I had bought something from didn't know who I was despite sending me numerous emails. I sent them my invoice for the goods purchased and my review is still not published.

16 July 2021
Unprompted review
Rated 1 out of 5 stars

They don’t allow you to leave negative…

They don’t allow you to leave negative reviews!!! I was advised that they won’t post the review but that someone will be in contact with me in 7 days regarding my dissatisfaction - no one has contacted me. How are review companies allowed to operate like this!

24 February 2021
Unprompted review
Rated 1 out of 5 stars

the company sells great ratings for those who get very poor ratings elsewhere

What a joke... companies pay for getting great reviews. I posted my honest experience about one of their customers but it was rejected. All reviews for a certain company were at least four stars, but the product the company sent me, an expensive but very grainy screen made in China was not new but in opened condition without the usual plastic wrappings. It costed me EUR 50 to return the product.

30 December 2020
Unprompted review
Kiyoh logo

Reply from Kiyoh

Dear Malin,

Thank you for your review. We are very sorry to hear about your negative experience with one of our customers. When one writes a review containing a rating lower than 6, this review will be placed in ‘quarantine’ for 7 days. This gives the company in question time to solve the issue with their customer. After these 7 days, the review will yet be posted, whether it has been resolved or not. We would like to get in contact with you to figure out together why the review would have been rejected. This is normally not how we operate. We will contact you via your e-mail address. Hope to speak with you soon!

Kind regards,

Team Kiyoh

Rated 1 out of 5 stars

Spam emails

I have no idea what this company is, and I have never used them or signed up for their service, but I started receiving emails from them unsolicited. They should read the GDPR regulations

18 December 2020
Unprompted review
Kiyoh logo

Reply from Kiyoh

Goodday mr./mrs. GG, many thanks for your review. We facilitate a review system. If you have ordered a product or service wherewith a company which uses our system, it is possible you receive a reviewinvite from us. If you do not want this, you are able to unsubscribe yourself in the review invite you receive. We can also do this for you. If you would reply with your e-mailaddress by a personal message. Please let us know, so we can find a solution for this. Have a nice day.

Rated 2 out of 5 stars

Positive rating generator for bad companies

This website uses a policy "If your reviews has less than 6 stars we publish it after a week". Thus, they discriminate users with negative experience, muting their voices. I imagine they can easily skip publishing some reviews at all as who will check after a week?

They say that "they give a company a fair chance to reply". Well to my mind "fair" means by giving equal opportunities to both sides to express their experience, not by muting what one side doesn't want to hear!

The idea behind this service is fraudulent in its essence. This is just a positive rating generator for those companies who fail to provide service level that won't be criticized by the users. I do not trust it, and will be skeptical about companies that are registered here.

10 November 2020
Unprompted review
Kiyoh logo

Reply from Kiyoh

Hello mrs. Anna Llina, Many thanks for your message. Yes indeed we have the policy above. Due the fact that also reviews are placed by non clients, while the performance is based on a average score of all experiences of all customers. Further, also the negative reviews are placed, please take a look for example: https://www.kiyoh.com/reviews/1043600/dpd. There are published tis day (13/11) negative reviews, like a score of a 1. Did you have any (bad) experience with a company which uses our review tool? Please let me know,

Rated 5 out of 5 stars

I placed a negative review about a internet provider

I placed a negative review about the internet provider XS4all. As Kiyoh mentioned here, they hold the review in quarantine to give XS4all the time to respond. I also received a email from Kiyoh about the quarantine and the explanation why. Very good that they keep me posted.
After the quarantine period my review was placed on there site.

28 August 2020
Unprompted review
Kiyoh logo

Reply from Kiyoh

Hi Anton, Thank you for your review. Good to hear! Have a nice day, kind regards, Kiyoh

Rated 1 out of 5 stars

Their reviews are fraudulent

Their reviews are fraudulent you can start a company then use kiyoh to block all negative or mediocre reviews they will use any excuse to say your review is not valid.

5 August 2020
Unprompted review
Kiyoh logo

Reply from Kiyoh

Dear author, we are not blocking all negative or mediocre reviews in the slightest. In fact negative reviews are very important for our users as well so they can learn and develop from critiscm and grow their businesses. If you have questions about our policies or guidelines please contact our helpdesk.

Rated 1 out of 5 stars

Kiyoh is Fake

Kiyoh is a review service, I discovered it being used by SimpleBikeStore in the Netherlands. After a bad experience I left a 2.5 star review, worded very fairly. I commended their positives and critiqued the negatives, as it should be.

However after waiting a lengthy amount of time it is evident my post was not uploaded to affect their rating.

Ultimately I would not trust any site using this farce of a service.

This evidence is consistent across your other platforms Kiyoh, and at extreme lengths. Information has been gathered and is being forwarded to the relevant bodies.

14 June 2020
Unprompted review
Kiyoh logo

Reply from Kiyoh

Dear Jack, Thank you for placing a review from your experience with SimpleBikeStore on Kiyoh. We take this feedback very seriously and I checked and I see your review is on Simplebikstore, only it is placed in quarantine untill 21-06. We do this so SimpleBikeStore has a fair chance to contact you and improve your experience. Please do no not jump to conclusions as we take every customer review seriously and your review will be published 21-06 the latest.

If you have further questions about our guidelines or policy please contact our helpdesk.

Best regards and have a nice day,
Team Kiyoh

Rated 1 out of 5 stars

UNTRUST this reviews website / NE PAS FAIRE CONFIANCE

Fake reviews website !
UNTRUST this website, it only publish good reviews for their customers and if you leave negative review about one of their client you're review is just not published

------------------------------------------

Il s'agit d'un site de commentaire client mensonger !
=> N'accordez pas votre confiance aux commentaires lus sur ce site, les avis négatifs pour leur clients sont purement et simplement ignorés, ce qui fait que tous leur clients ont d'excellentes notes alors prenez le temps de vérifier sur de véritables sites !

20 December 2019
Unprompted review
Rated 1 out of 5 stars

They won't post negative reviews of…

They won't post negative reviews of sites. An absolute waste of time and misleading people into dealing with fraudulent websites.

26 October 2019
Unprompted review
Kiyoh logo

Reply from Kiyoh

Dear mister GK, many thanks for your review. May I ask you what above is based on? Did you posted a review yourself. Please let us know, how to help you.

Have a nice day,

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