Kitten D'Amour Reviews 

8,400
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 695 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the sales team goes above and beyond to provide attentive, warm, and welcoming service in every boutique. Shoppers also deeply appreciate the stunning, high-quality clothing, elegant packaging, and gorgeous accessories that make every visit feel like a truly special treat. Some reviewers were not happy with inconsistent sizing and fitting issues across various clothing items, noting that measurements can sometimes be unreliable and hard to predict. A few other people also felt that certain staff members were occasionally unhelpful, overly pushy, or outright dismissive during their store visits.

What people talk about most

Product

Customers consistently note positive experiences with product design and quality. Reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful, warm, and... See more

Quality

Customers had positive experiences with quality, highlighting that garments are well-constructed, feature... See more

Service

Clients share positive opinions on service, highlighting professional and welcoming staff who consistently go... See more

User experience

People report positive experiences with user experience, highlighting wonderful in-store visits and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being able to get what you want to repurchase everytime you return Staffs ability to always make each and every customer feel important regardless of amount spent It provides the whole customer exp... See more

Rated 5 out of 5 stars

Heavenly store. Gracious, thoughtful, helpful Sales staff. Purchased an exquisite georgette Bombshell Frill Blouse in a dusty pink which is very flattering. New Kitten d' Amour designs are dropped qui... See more

Rated 5 out of 5 stars

Wonderful Customer Service & help choosing the right colour & design🌸 All your girls are just perfect for the job at Kitten D Amour.. I have often walked out with more than I intended because your g... See more

Company replied

Rated 5 out of 5 stars

Both time I have gone into your Marion store the staff there have been so friendly in a way that doesn't just feel like customer service nice. It's always a pleasure. Not to mention the collections ar... See more

Company replied


Company details

  1. #2 of 27 best companies in Women's Clothing Store
  2. #4 of 42 best companies in Clothing Store

Information provided by various external sources

Kitten D’Amour create beautiful, feminine clothing, and accessories using the highest quality, ethically sourced fabrics, every Kitten D’Amour creation is lovingly designed in Australia.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(8,400)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Heavenly store

Heavenly store. Gracious, thoughtful, helpful Sales staff. Purchased an exquisite georgette Bombshell Frill Blouse in a dusty pink which is very flattering. New Kitten d' Amour designs are dropped quite regularly so there is always something delightful to find. In general, Kitten d' Amour garments are charming, feminine, well-constructed pieces that help to make the wearer look stunning.

16 May 2026
Rated 5 out of 5 stars

Kitten D'amour; always a delight!

Kitten D'amour is always a delight to shop at, and the kittens that work there are always wonderful! The clothes are exceptional, the physical stores are an incredible experience to visit, and the staff make you feel so welcome and looked after - especially if you go birthday shopping there, as I have done for about 15 years. Forever a kitten fan!

22 May 2026
Rated 5 out of 5 stars

Store 🏬 s awesome sales ladies are…

Store 🏬 s awesome sales ladies are delightful
Love Love Love ..

21 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you for this lovely review Darling! We are so glad you enjoyed your experience in one of our Kitten D'Amour boutique xx

Rated 5 out of 5 stars

Lovely Staff

Both time I have gone into your Marion store the staff there have been so friendly in a way that doesn't just feel like customer service nice. It's always a pleasure. Not to mention the collections are beautiful.

21 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you for this glowing review Darling! Our wonderful Kitten's at our Adelaide Boutique are so glad you have enjoyed your experience with them. Welcome to the wonderful world of Kitten D'Amour! xx

Rated 4 out of 5 stars

I absolutely love Kitten D’Amour

I absolutely love Kitten D’Amour! The dresses are beautiful, well-made, and the retro designs are absolutely fabulous. I’ve purchased from the brand before and genuinely love their style.

However, I do have one concern based on what I witnessed at the Parramatta Westfield store. I noticed staff taking items directly from the racks, wearing them during their shift, and then returning them to the selling floor afterwards.

I completely understand that staff may need to wear the brand’s clothing for work, but for hygiene purposes, I believe staff should have designated pieces specifically for work rather than wearing items that are intended to be sold to customers. Once an item has been worn for an entire day, I personally wouldn’t feel comfortable purchasing it as a new item.

I’m sharing this feedback because I really love the brand and its products, and I hope the store can consider having separate staff uniforms or designated staff pieces. It would make customers feel more confident about the hygiene and condition of the items being sold.

18 June 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Hello Donna,

Thank you so much for your lovely words and for sharing your concern with us.

Our Kittens do have designated uniforms that they wear in the boutiques. From time to time, they may try on a design to help a guest with sizing advice, particularly when speaking with someone over the phone, or to take a quick photo for our social media.

The garments are only tried on briefly and, just like when a guest tries something on in store, they are returned to the boutique floor afterwards.

Thank you for supporting Kitten D’Amour.

Kindest Regards,
Mandie Kitten

Rated 5 out of 5 stars

Absolutely love love love your…

Absolutely love love love your beautiful designs. Everything is always stunning and fits perfectly. Thank you for your spectacular cleverness.🩷🩷

15 May 2026
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Reply from Kitten D'Amour

Oh Darling thank you so much for your kind words! We're so glad you feel beautiful in our designs. A lot of love, time and detail goes into them and we're so honoured to have our wonderful Kitten's such as yourself to support us! xx - Taylah Kitten <3

Rated 5 out of 5 stars

Love the girls in Doncaster

Love the girls in Doncaster, Always beautiful and helpful 🌈

7 May 2026
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Reply from Kitten D'Amour

Thank you so much for the stunning review!
We are so happy to hear that the Doncaster Kittens were so helpful to you! They truly are gorgeous!

- Gemmia and the Online Kitten Team xx

Rated 5 out of 5 stars

Was an amazing experiance

Was an amazing experiance, staff was lovely, kind and helpful. They didnt upsell everything to send me broke like most stores do, they helpes with what I wanted / needed, and that was all.

7 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you so much for your beautiful review!
It warms our hearts to hear that you loved your experience within our boutique and that our in-store kittens were so helpful!

-Gemmia and the Online Kitten Team xx

Rated 3 out of 5 stars

You are doing great

You are doing great. I would like one or two skirts with out so much busy at back

13 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Hello Darling! Thank you for your review!
We are so sorry to hear that the current skirts are not quite to your liking! If you have any more details we would love for you to reach out to the Online Kitten Team: online@kittendamour.com, so we can help you find the perfect piece!

-Gemmia and the Online Kittens xx

Rated 5 out of 5 stars

Fantastic

Fantastic, helpful and respectful staff, who make you feel comfortable, always have a welcoming smile and give suggestions.

6 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you for these kind words Jacqueline! We are so glad you have had a great experience in our Kitten D'Amour stores. Our Kitten's are wonderful and we're so glad to have you visit. - Taylah Kitten x

Rated 5 out of 5 stars

Great customer service

Great customer service
& kitten clothing for me is a great fit.

5 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you for the lovely review!

Kitten D'Amour truly is designed to fit beautifully, and we are so glad it was a gorgeous fit on you!
We cannot wait to see what other new pieces you add to your Kitten Wardrobe!
- Gemmia and the Online Kitten Team xx

Rated 5 out of 5 stars

Always a great shopping experience

Always a great shopping experience. You are made to feel like family..

11 May 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you so much, darling, for the stunning review!
We truly do see all of our gorgeous Kittens as family, and are so happy to hear you can feel that love!

- Gemmia and the Online Kitten Team xx

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