Kindertons Reviews 

The follow‑up process for my claim was amazing. I was supplied with a hire car for the entire duration, ensuring I was never left without transport.

Over the years whenever i have had to claim on my insurance I have never been satisfied with the standard of paint finish on the repair. I own a Lexus GS and it's paintwork is really nice. Unfortunately somebody ran into the back of me, thankfully not major damage. I have had some paintwork carried out by Chris Jenkins in Cardiff and I know his work was outstanding. I didn't contact my insurance company i contacted Chris instead to ask for his advice because I wanted to be sure that the repair would go to him. I was told to contact NASL who would refer the accident aftercare to Kindertons. Everything was straightforward, clear and very efficient from start to finish and of course I had the peace of mind knowing that my car was being repaired by Chris. Really good service can be hard to come by but when you do get it you want to tell people.

Very friendly, helpful and professional people.
Thank you

All communication has been great and Gina kept me in the loop at all times and I was able to speak to her when I needed to clarify something. Arrangements for a hire car were handled really well too.

So - spoke with gemma carrol from pinkertons, 1st time dealing with a claim and shee has been an absolute joy to speak with . . Outstanding service, manners and workmanship

Gemma was amazing, she was so helpful and answered every question I had. She couldnt have done anymore, amazing service

Great company, easy to deal with , Karen baumber dealt with my case and handled everything spectacularly. If only all insurance claims were this easy. Thanks Karen ☺️

A couple of days ago we were looked after wonderfully by Shane Brunt From kindertons. He made the time to drive to us all to drop of the temporary car for us. Specially as my father had a doctor appointment to attend. Shane was incredibly kind and thorough when he dropped of the car. And I would say he is definitely an invaluable asset to the team at kindertons.

Charlotte took time to explain everything & showed empathy throughout what is a difficult experience dealing with an accident. Great support & professionalism. Thank you.

Great coordination with hiring vehicle company in order to provided a vehicle for me, calling and asking about if I was injured and everything else.

I was in a bit of shock but Callum was kind and patient

Charlotte has been most helpful, never an easy business and so frustrating to be in an accident which is not your fault, only just stated this procedure but all good so far! Thanks

After being involved in a RTA, the 3rd party insurance set me up with another hire company which I won’t mention. After 3 days of empty promises I rang back the insurers who booked with Kindertons. Within an hour I had it all set up and a car being delivered to my door the next morning. The guy was lovely made sure to walk me around the car and go over any marks he had found and how the car works. So far fab company and would be more than happy to go with them again.

Really helpful service from Molly Wilkinson. Very polite and helped me out after my first ever accident. Would highly recommend

Very fast, professional and easy to work with them.

No problems .. quick easy service

I was involved in a car accident which wasn’t my fault and my vehicle was deemed a total loss.

Kindertons decided to give the third party an engineers report which I didn’t agree with as the valuation of my car was too low. The engineer’s valuation was then changed but the third party already paid the lower amount and now Kindertons are saying they’re chasing the third party for the shortfall.

Third party shouldn’t have been given the first engineers report without their client agreeing with it. I am now calling Kindertons and I haven’t been getting an answer from them, anyone that answers puts me on hold saying they’re looking into.

They also were not able to provide me with a like for like vehicle for week. I was given vehicles which were due for services, had breaks squeaking and wipers not working.

Please avoid using Kindertons for your peace of mind.