Kiikio Reviews 

415
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting items are well-made, comfortable, and often exceed expectations. Many appreciate the unique and distinctive style offered, finding a wide variety of clothing that allows them to be bold. The customer service team is consistently highlighted for being helpful, responsive, and quick to address concerns, often providing fast and efficient support. However, some customers also noted issues with order and delivery services, experiencing long shipping times, misinformation, or items not arriving as expected. A few other people also felt that product quality and appearance sometimes differed from what was advertised, with items looking cheaper or not matching photos. Additionally, some reviewers were not happy with customer service regarding refunds or order tracking, citing unresponsiveness or lack of assistance.

What people talk about most

Product

Users describe positive interactions with product, often praising the high quality, unique designs, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the great quality of products... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Order

Customers had ambiguous experiences with order, with some expressing satisfaction and others significant... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast and smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more

Rated 4 out of 5 stars

It’s not a scam, and the jacket that I ordered came within a week or more. The customer service is very good and reply’s almost instantly, I’m happy with the jacket that came, but it wouldn’t be too s... See more

Rated 4 out of 5 stars

I’m very satisfied with my purchase from Kiikio. The materials are beautiful, well made, and everything arrived in perfect condition, exactly as described. A real strong point is the customer suppo... See more

Rated 4 out of 5 stars

My order took a while to arrive, but customer service was great about it. They kept me updated and even upgraded my shipping for free, which was a nice touch.


Company details

  1. Online Marketplace

Written by the company

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.


Contact info

4.1

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(415)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They dropship from a Chinese website…

They dropship from a Chinese website called Taobao for a much higher price.

26 November 2025
Unprompted review
Kiikio logo

Reply from Kiikio

Hi! 😊 Thanks for sharing your thoughts.
Just to clarify — our products aren’t dropshipped from Taobao. We design and produce most items in our own factory, and some are made in collaboration with independent designers. This helps us ensure quality and unique styles that you won’t find elsewhere.

We truly appreciate your concern and are here if you have any questions! 💛

Rated 4 out of 5 stars

Bought a leather jacket but didn’t know…

Bought a leather jacket but didn’t know if it was male or female but the customer service was very nice to help me change the size just incase. Now just patiently waiting for the item to ship and for the product to come. Will write another view of the actual product!

24 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST

DO NOT TRUST.

Shady company with super cheap quality products.

18 November 2025
Unprompted review
Kiikio logo

Reply from Kiikio

Dear Customer,
We sincerely apologize for not meeting your expectations. Could you please let us know if you received a damaged product, or if our support team didn't meet your satisfaction? Please inform us, and we will provide a satisfactory solution. Feel free to contact us via email at We@kiikio.com or on Instagram.
Once again, we express our heartfelt apologies.

Rated 5 out of 5 stars

Futuristic clothes

Fast delivery, perfect special fitting clothes. Kiikio catched my heart with their extra ordinary style. I will ever and ever order my clothes from Kiikio

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Shipping took some time but the quality of the product was beyond expectations, fit as expected, amazing quality, well worth it, absolutely will shopping here again

30 September 2025
Unprompted review
Rated 4 out of 5 stars

I ordered my jacket and was sent the…

I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got everything situated. Love it👍👍

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I had a small issue with my order

I had a small issue with my order, and the customer service team was incredible. They responded almost instantly and sorted everything out for me quickly and without any hassle. I'm very impressed with their support!

6 November 2025
Rated 5 out of 5 stars

Good quality

I ve got sum problem whit the shipment but the client support was very good, the shirt hoodie ecc ecc are awsome, raccomanded

6 November 2025
Unprompted review
Rated 5 out of 5 stars

My new t-shirt is fantastic

My new t-shirt is fantastic! The fit is just right, and the material is incredibly breathable and light. I especially love the unique graphic design on the fornt - it really stands out and is super comfortable to wear.

4 November 2025
Rated 5 out of 5 stars

This hoodie fits perfectly

This hoodie fits perfectly! The quality is awesome and the material feels so nice against the skin. It's cozy without being too bulky, which makes it perfectly for layering. A new favorite for sure.

9 October 2025

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