Easy to order. Regular updates. Product as specified. Glad I read up about the org and how they work as it managed my expectations around possible additional import fees and lengthy delivery t... See more
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Review summary
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Reviews shaping this summary
Ordered some Salomons, not overly priced to say they were sold out everywhere else. However, got a £101 tax and import bill, I knew there would be one but didn’t realise how much so just something to... See more
Shoes were legit and received faster than expected! I only give 4 stars because of the packaging. It was in a much bigger box than the size of a shoebox. So the shoebox itself was kind of banged up du... See more
I like the delivery service. My order came within 3 days,but yet the delivery fee is kind of expensive.Overall I rate Kicks crew 4 stars due to my first experience.
Company details
About KICKS CREW
Written by the company
KICKS CREW is a digital community and marketplace for authentic sneakers and style.
Launched in January 2021, KICKS CREW is the world's most trusted global platform for sneakers and apparel, built on the belief in uniting communities worldwide. Unlike other marketplaces that facilitate individual sellers, KICKS CREW partners with only verified retailers and brands globally to ensure authenticity at the source.
With a fast-growing global audience reaching millions, KICKS CREW has partnered with the most significant sporting brands and professional athletes globally for direct product launches.
Joining Damian Lillard, Kyrie Irving became the latest professional athlete to invest in KICKS CREW in December 2023.
How It Works
KICKS CREW operates by connecting shoppers with authorized retailers and renowned brands worldwide. This global network allows the platform to source shoes at competitive prices, offering customers a steady stream of new arrivals and a wide range of rare and hard-to-find sneakers.
After an order is placed, a bespoke number is assigned to each retailer source. During the authentication process, our CREW tags each pair of sneakers with our signature RFID zip tie.
The RFID tags enable customers to check all info regarding the purchased item, including purchase date, price model, sizing, and more. We are also able to trace every step and look back on every pair to the retailer they came from.
Authenticity Guaranteed
KICKS CREW guarantees all items sold are 100% authentic. All items sold online are from authorized retailers and brands.
KICKS CREW makes sure each item comes in excellent condition. Each item is brand new and never worn.
Our Community
"I’m excited to partner and invest in KICKS CREW’s vision to empower a new generation of independent consumers and thinkers. Having a place where all of our support systems can land and also doing it where they have the freedom to create as well. The most powerful thing that you can do is unite with them. It could be a racial difference, it could be a religious difference, but I think unification and going in there with the right energy matters.”
- Kyrie Irving, Chief Community Officer & Investor
“My career was built on forming that community of people that appreciate and respect what I do and how I do it. My role at KICKS CREW is being a part of creating that type of community, and then just growing it from there.”
- Damian Lillard, Investor
Contact info
276 Greenpoint Ave. Floor 2, 11222, New York, United States
- www.kickscrew.com
3.8
Great
31K reviews
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Delivered perfect and just what I…
Delivered perfect and just what I wanted I will be doing some more shopping
21 April 2026
Very bad experience if you decide to…
Very bad experience if you decide to return an item. They charge you The restocking fee, is a standard charge applied as part of their return policy. It covers the costs associated with processing returns, including inspection, handling, repackaging, and returning the item back into inventory.
And they NO refund delivery fee.
18 April 2026
Timely arrival
18 April 2026
Great Experience
Great experience each and every time I ordered shoes from here. They always have what I'm looking for which makes it easier to pay a little extra to get what Im look for that no one else has.
18 April 2026
Shoes were legit and received faster…
Shoes were legit and received faster than expected! I only give 4 stars because of the packaging. It was in a much bigger box than the size of a shoebox. So the shoebox itself was kind of banged up due to the amount of room and space it had to move around during transit.
21 April 2026
Great Nike trainers at a good price
Great Nike trainers at a good price. Took a while to arrive but well worth it.
18 April 2026
Thank you kicks crew item is legit
Thank you kicks crew item is legit! It will take time but it is understandable! Thank you again in end month will buy shoes again to you guys! Also informed my friends here in middle east kicks crew is the best
Thanks
Tom
22 April 2026
Loving my new purchase
Loving my new purchase, and shipping online experience was effortless and speedy well packaged
18 April 2026
Quick & Prompt Service
Quick & Prompt Service
No Hassle whatsoever
And most importantly, the original & geniuine product
18 April 2026
Red Puma
It was fun to look at the different style of shoes. I love these red Pumas. I knew i couldn't find them at a store, just online. it came barely quickly. Only 1 week.
18 April 2026
May use AI-assist with repliesRead more
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took too long to get the parcel
21 April 2026
Reply from KICKS CREW
Hi Angela,
Thanks for sharing your feedback with us.
Upon reviewing your order, we can confirm that it was placed on April 4th and dispatched on April 15th, which falls within KICKS CREW’s stated processing time of up to 10 business days. Once the package is handed over to the courier, a little additional time is needed for shipping.
We’re happy to let you know that the package was successfully delivered on April 16th.
Our team has sent you a follow-up email with the next steps to help resolve this as quickly as possible. Please kindly check your inbox (and spam folder) so we can get this sorted out for you right away.
We appreciate your patience and the opportunity to make this right.
Maison MIHARA YASUHIRO SHOE
Good Quality Shoe, I wish I went size up cuz they fit exact size
21 April 2026
Correct Hoodie, tag said Mens XXL.. NOT WHAT I REALLY GOT!!
Ordered a Jordan hoodie that i had been looking for in a MENS XXL.... Found it, and luckily they had a men's XXL... As that's what it was listed as... Waited weeks for the hoodie which I didn't mind because I'd been looking for this particular one!!! When it arrived.. I pulled it out held it up and it had a XXL tag in the neck of the hoodie.. Though it looked extremely small nowhere near a MENS U.S. XXL!!! Which it was listed as.... It seriously had to be a kids xxl because it fit like a mens small or medium..... So pissed... Could barely get it on me to try on and barely got it off... Ended up giving it to my wife... Didn't want to go through the hassle of the return process... Won't be ordering from here again... Buyer Beware... You may not get what you think you're ordering!!! 😩
18 April 2026
Reply from KICKS CREW
Hi Chris,
Thank you for sharing your feedback with us. We're sorry to hear that the shoes you received did not meet your expectations.
Our team has sent you a follow-up email with the next steps to help resolve this as quickly as possible. Please kindly check your inbox (and spam folder) so we can get this sorted out for you right away.
We appreciate your patience and the opportunity to make this right.
Amazing service the only drawback was…
Amazing service the only drawback was there was no dialogue in between the order date and the delivery day, but it doesn't really matter
18 April 2026
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