Keyzar Jewelry Reviews 

1,402
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality and fine craftsmanship of the jewelry, noting that the pieces look wonderful in person. Consumers are also deeply impressed by the exceptional, responsive customer service team, who assist with custom designs and prompt communication. Furthermore, people indicate that orders arrive securely, often ahead of schedule, with gorgeous packaging. However, some people mentioned that tracking information and delivery updates were occasionally unclear during the waiting period. A few reviewers also noted minor concerns regarding ring prongs or required assistance with sizing adjustments after delivery.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning design and high... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and delight with their custom... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting that the support staff is kind,... See more

Delivery service

Customers had positive experiences with delivery_service, noting that packages frequently arrive on time,... See more

Order

Users describe positive interactions with order processes, highlighting that purchasing and tracking went... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,402)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Exactly what I wanted!

25 February 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Absolutely, what we love to hear!

Rated 5 out of 5 stars

Great Choice for Jewelry

Beautiful craftsmanship and fast delivery!

25 February 2026
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Reply from Keyzar Jewelry

Thank you so much! We strive to make every experience perfect. 🤩

Rated 4 out of 5 stars

Rings and Shipping

The rings are beautiful and I am very happy with the results. The reason I gave 4 stars is because with both of my orders, there was no clear shipping/delivery date until the day before. It has to be signed for which means that I had to be home for that between 8-12 and miss work, which is not easy for me to do on short notice. I couldn't have it held because the company does not allow that as it voids the insurance, which I also did not want to do.

25 February 2026
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Reply from Keyzar Jewelry

Hi Chelsy, Thank you for being so honest with us! We’re so happy to hear you love your rings and are truly glad you chose us. We’ve definitely taken your notes to heart as we try to make every experience perfect. 💞

Rated 5 out of 5 stars

Wonderful experience with Keyzar

Wonderful experience with Keyzar - brilliant ad campaigns that highlighted truly how beautiful the ring was! Thank you :) (she said yes!)

1 March 2026
Unprompted review
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Reply from Keyzar Jewelry

Of course she said yes! 😉 Huge congratulations to you both. So happy the ring was everything you hoped for! 🤩

Rated 5 out of 5 stars

Very happy with my rings!

Very happy with my rings! Loved the flexibility of choosing my own diamond, cut, settings, and matching band. Stunning result!

20 January 2026
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Reply from Keyzar Jewelry

Hi Molly, we’re so excited your dream came true! 💍💗

Rated 5 out of 5 stars

Keyzar ad through tiktok…

I saw an ad for Keyzar through tiktok when I was planning on proposing to my then gf. I went to the sire and they had beautiful band styles and diamond choices to really customize my wife's ring. After a year of wear it still shines like new and no loose stones!! The wife never takes it off 😆 she loves it so much. Thank you keyzar!!

26 February 2025
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Reply from Keyzar Jewelry

Thank you so much! We love knowing this and are grateful to be a part of your love story. 💕💕💕

Rated 5 out of 5 stars

My experience was super easy

My experience was super easy, from start to finish. The website makes it very easy to customize your ring, I really like the multiple angle view option so you can really get a feel for the depth and size of the ring you are wanting. All in all, a great experience. I don’t plan on proposing until June but I can’t wait for it, my ring turned out beautiful!

13 February 2026
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Reply from Keyzar Jewelry

We’re crossing our fingers for your big moment in June💗!!!! No doubt she’ll say YES!!!!!💍❤️

Rated 5 out of 5 stars

Gentlemen Please don’t not hesitate to…

Gentlemen Please don’t not hesitate to purchase your engagement ring from Keyzar! Me and my fiance are beyond happy with the ring I designed for her. It fits perfect and it looks amazing! The whole process was easy and shipping was within weeks. I would most definitely buy from them again! Thanks!

16 February 2026
Unprompted review
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Reply from Keyzar Jewelry

Emilio, Thank you so much!!!!You clearly have great taste👌

Rated 5 out of 5 stars

My ring is absolutely beautiful

My ring is absolutely beautiful! I was a bit nervous about ordering a ring online, but I'm so glad I chose Keyzar. They truly made the experience wonderful!

12 February 2026
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Reply from Keyzar Jewelry

I’m so happy to hear this! we always try our best to make it perfect....💍

Rated 5 out of 5 stars

Great experience!

Beautiful choices! Great quality work, delivered earlier than expected in lovely boxes and with certification papers.

6 February 2026
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Reply from Keyzar Jewelry

Thank you! 😊
So happy you’re pleased with everything😘

Rated 5 out of 5 stars

A+ Quality

The attention to detail to the wedding band is excellent, the craftsmanship and brilliance of the ring are eye catching.

6 February 2026
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Reply from Keyzar Jewelry

Emar, Truly heartwarming to hear❤️

Rated 5 out of 5 stars

Fantastic jewelers!

These guys are great! 100% trustworthy for being an online jeweler. Loved the engagement ring I bought and can’t wait to propose to my girlfriend, I know she is going to love it!

6 January 2026
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Reply from Keyzar Jewelry

Great! So excited for you, fingers crossed! 🤞

Rated 5 out of 5 stars

Honestly amazing

Honestly amazing ring, quick shipping a delivery. Overall, it was a great experience.

6 February 2026
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Reply from Keyzar Jewelry

Mandy, honestly, we just want to say thank you! 😊☺️

Rated 5 out of 5 stars

Keyzar Engagement Ring

Keyzar, and their Customer Service were more than stellar with how they handled my order!! It shipped quickly and was as described. I couldn’t be more happier!

5 February 2026
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Reply from Keyzar Jewelry

We wish you a lifetime of happiness and love! ✨❤️

Rated 5 out of 5 stars

My beautiful ring

The ring I ordered was made and delivered in a timely matter. The ring was as beautiful as I imagined. I am extremely happy with my choice to choose Keyzar to craft the ring my finance will wear for the rest of our life.

9 February 2026
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Reply from Keyzar Jewelry

Cameron, We are so honored to be a part of your love story😘😘

Rated 5 out of 5 stars

Great quality and customer service

I researched many jewelers when I began my search for an engagement ring upgrade, and I’m so glad I found Keyzar. I ultimately chose a lab-grown diamond set in the Lindsay with a euro shank, and I couldn’t be happier with my decision. The ring looks absolutely phenomenal, and the craftsmanship is truly top-notch.

I reached out to Keyzar’s customer service several times throughout the process and always received quick, helpful responses. The team genuinely cares and makes you feel supported every step of the way in finding the “perfect” ring. I highly recommend them!

6 February 2026
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Reply from Keyzar Jewelry

Yayyyy!!! I am so happy☺️! We always try to give our customers the most perfect experience!!!!!

Rated 5 out of 5 stars

Perfect ring

There were so many options, it was hard to choose from. I like how it gave options to match the wedding band with. The ring was sent in less than 3 weeks which was really nice because I wanted it by Valentine’s Day. Checking out was easy and simple. My fiancé loves it. (She’s the one that designed it). But overall I had a really great experience with Keyzar and the customer service is great

6 February 2026
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Reply from Keyzar Jewelry

Thanks, Nathan!!! Your fiancée made such a beautiful choice, she has great taste💞💞

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