Kelly Eyecare Reviews 

Very friendly and professional staff, looked after by Michele and Sophie.
Overall, an easy and pleasant experience having all the eye tests and being fitted for new glasses.
Notwithstanding the above, what really sets you apart is your after sales service.
The next day I popped in having inflicted some serious damage to my reading specs! No question, all sorted immediately and no charge, very reassuring having this facility.

A very good experience from arrival to the examination to departure made to feel at ease throughout
Thank you

Excellent, very thorough eye examination, friendly, efficient and professional. Would recommend

Very helpful and knowledgeable staff. Customer service excellent

Polite efficient staff, sensible advice, informative where needed, no pushing of products, and punctual. A trustworthy experience.

I have used Kelly Eyecare for a couple of years and needed a new pair of glasses. I had trouble with the first lenses as they blurred my eyesight. A quiet phone call and visit rectified that and all is well now. I find Kelly Eyecare to be most professional and extremely helpful. I would not hesitate to recommend them. Thank you.

Friendly , helpful staff at the Winton Bournemouth branch.
A comprehensive sight test and an explanation of which types of lenses I could choose , including benefits and costs but no pressure to buy

Michelle was very competent and efficient. She iwas also able to answer any questions that I had and make me feel at ease.
All the office staff were also friendly and engaging.

Very friendly, efficient and professional service.

Excellent service and super efficient staff

Big decision to change from our very long standing Surrey optician as the 200 mile round trip was becoming ridiculous. I’m so glad I did. Good thorough examination and excellent advice in selecting new frames and lenses. We are used to a high standard of eye care and Kelly’s Eyecare have not disappointed. Thank you one and all.

Always receive great service & advice from the staff at Ringwood. Great choice of frames & always happy to help with any adjustments required at any time. Wouldn’t go anywhere else

Every time you go in the staff are just lovely and make you feel really special. Thank you for your kindness and help. I really appreciate it. They also help me when choosing frames giving honest advice.

Everyone at Kelly’s are supportive and caring friendly team ensuring you get the best service possible. Nothing seems to phase them even if you are looking for specific glasses for particular reasons - they always have the answers and at reasonable prices.

I wouldn’t trust anyone else with my eyes! Over 10+ years I have found the practice to be thorough and hugely professional in all that they do. Staff balance a friendly outlook with medical rigour. There’s ranges of frames, lenses and optical coatings to meet all needs and budgets.

Very friendly staff. Always very welcoming and helpful.
Michelle the optician is very thorough and professional with a very friendly manner. I can’t fault the service. Thoroughly recommend.

Michelle is excellent optician and has followed up an eye issue carefully and so professionally.
April, the manager as always is jexcellent. She has sourced a variety of frames for me, knowing my preferences. She is the most technically gifted dispenser I have come across. Her measurements and ability to adjust varifocals to ensure comfortable and optimum vision is superb.
The whole experience at Kelly eye care has been very good. Thank you

My 7 year old daughter and I were attended to by Drew. She was amazing and turned a boring eye test into a truly wonderful experience, my daughter didn’t want to leave. She was so engaged.

Excellent service! I visited Kelly Eyecare in Ringwood as I was struggling with my varifocals when using the computer. The staff were understanding, extremely attentive and very knowledgeable. It was recommended that I get 2 pairs of glasses - one pair of varifocals and one pair for computer use. I am extremely happy with them as they have made such a difference to my working day. I also love the frames!
I have paid more than I usually would for my glasses - but the quality of the lenses is far superior to my old glasses and my eyes no longer strain. I highly recommend Kelly Eyecare.

Staff are all friendly, professional and prepared to help in any way possible. The eye test was carried out quickly and the results were all explained in a manner that was easy to understand.