Katzkin Reviews 

4,110
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that the leather looks and feels great, often exceeding factory standards and giving vehicles a premium feel. Many people highlight the outstanding customer service, with staff members described as professional, patient, and helpful in guiding them through the design and selection process. The overall service, including installation by recommended partners, is frequently commended for its efficiency and the amazing final results, making customers very happy with their upgraded interiors. However, some customers also noted issues with product durability over time, with seats showing wear and tear after a few years despite regular care. A few other people also felt that the customer service was unhelpful or that the cooling system feature was improperly wired, leading to malfunctions.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent craftsmanship,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, with many customers reporting a smooth and timely process... See more

Customer service

Customers had positive experiences with customer service, often describing it as exceptional, awesome, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was wanting to replace cloth seats in my 2014 F150... Saw an advertisement on Katzkin leather and did some research... Contacted the company on 6/7/2026 and the process moved along in a timely manner.... See more

Company replied

Rated 5 out of 5 stars

I originally found this company at a Jeep event and didn’t think I could afford it. I ended up looking at their selection on site and the amount of customization options were unreal. I ended up speaki... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about putting aftermarket leather seats in my brand new ‘26 Silverado HD but they are Beautiful! So glad I did! Amber made some suggestions, I decided on the two-tone of brown down th... See more

Company replied

Rated 5 out of 5 stars

This is the second vehicle I’ve upgraded with Katzkin leather, and once again, I couldn’t be happier. Their premium leather and attention to detail truly elevate the look and feel of the interior. Wha... See more

Company replied


Company details

  1. Auto Upholsterer
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Restoration Service

Information provided by various external sources

Located in Montebello CA, Katzkin Leather is the nation’s premier designer and manufacturer of custom leather interiors. Since 1983, in partnership with our nationwide installer network of over 2,500 restyling locations, we have transformed over two million vehicles with luxurious and exciting premium leather interiors. We manufacture leather interior packages for more than 3,000 mid-market vehicles that are available in 120 colors and materials. Katzkin offers more custom leather interior options than any other manufacturer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(4,110)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm so excited!!!

I recently made a significant investment in my Dodge Charger, which has 240,000 miles, by replacing the engine and transmission with the goal of keeping it for many more years. With the mechanical aspects updated, my attention turned to the interior, specifically the worn factory seats.

For this important upgrade, I decided on high-quality seat covers from Katzkin. I had the pleasure of working with Amber, and I was incredibly impressed with the level of support and professionalism she provided. This was a substantial purchase, and her expertise was invaluable. Amber diligently sent updated images of the design until we achieved the perfect custom look for my vehicle.

I am extremely satisfied with the process and the result.

22 October 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Thank you for writing a review, Glen. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The product was exactly as described

The product was exactly as described! My truck looks like it came from factory with leather seats!

24 October 2025
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Reply from Katzkin

Hi Josh! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Helpful good information in making my…

Helpful good information in making my decision and beautiful outcome

22 October 2025
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Reply from Katzkin

Hi Elizabeth! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

In and out in one day

In and out in one day. Second car to have Katzkan seat covers installed. First car was done over 10 years ago and still looks great.

21 October 2025
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Reply from Katzkin

Hi Susan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

I had the pleasure to work with Amber

I had the pleasure to work with the individual AMBER !!! Very very patient did a wonderful job answering all of my questions and queries with great detail. We got everything taken care of with ease and she even helped me Chose my location of choice! Everything was very professional and I can wait to get my heated and cooled seats!!! Great work to very one who provides this great product and wonderful customer experience.

20 October 2025
Unprompted review
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Reply from Katzkin

Hi Tyson! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amber. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Roy with Katzkin was fantastic to work…

Roy with Katzkin was fantastic to work with and very helpful in helping me design my seats for my 4Runner. He is very good. Looks better than factory. I’d highly recommend Roy and Katzkin!!

17 October 2025
Unprompted review
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Reply from Katzkin

Hi Jim! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing Service

I have been in contact with Amanda in order to find the perfect design for my vehicle. After much consulting and also her having a great understanding on my likings we found the perfect design. She didn’t only provide me with great customer service but great results. The team is very productive and efficient! I am super happy with the process and just professionalism that Katzkin has provided. I would definitely recommend them.

29 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Flexcia! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Amanda & the Team! :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Amazing, seamless experience.

Roy was so helpful in helping me design and choose what I wanted. Everything went flawlessly and I love the finished product.

10 October 2025
Unprompted review
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Reply from Katzkin

Hi Jennifer! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy. :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

The entire experience is great with

The entire experience is great with a lot of help from customer service in making the selection to the install…. The product is beautiful and high quality leather with skilled production…. The install was flawless and to perfection makes my 14 year old 2500 look better than new… highly recommend

30 September 2025
Unprompted review
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Reply from Katzkin

Hi Ivan! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

ALFREDO,gave us his undivided …

ALFREDO,gave us his undivided attention throughout the whole process. VERY patient thorough and gave great recommendations. THE BEST CUSTOMER SERVICE we have ever received. Wonderful to work with. So excited to see my seat covers!!! Thank you Alfredo, you are the best!!

9 October 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Jennifer! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Alfredo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin upholstery is fantastic!!!

KATZKIN upholstery was so easy to work with. Had my car done within three week. Upholster called said he was a little short on material to do my armrest. Called KATZKIN, they overnight it to the upholster.. Got my car right on schedule. My car came out fantastic!!!! Could not be happier.If you want a good upholstery job, go to KATZKIN upholstery. You will not be disappointed.

17 September 2025
Unprompted review
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Reply from Katzkin

Hi Ronald! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 4 out of 5 stars

Very good service…

I developed my seats on the on line tool then called. Service helped me improve it!
After about a month some stitching came loose. I called and it was replaced quickly and without being accused of abusing the seats! So much better. I would post before and after photos if I could.

20 March 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Shop Owner and pro-tech feedback

I received the order and my installer was great. As a former 20+ year automotive shop foreman, I typically do all the work on my own vehicles. This process was efficient, the installer was professional, the quality of the product supases orginal vehicle manufacturer quality. The purchase process, quality of the product, and the installation quality were just phenomenal. I would certainly buy again!

23 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Scott! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin and Ashley Curtis are great to work with!

Ashley Curtis helped me put together my order for new upholstery for my 1999 4 Runner. She sent color samples and we matched the interior very well. The quality of the upholstery is excellent and the installer did an excellent job. Ashley helped me order some new foam for the seats which fit perfectly too. I am very happy with the outcome.

1 October 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Lawrence! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ashley! Adding new foam was a fantastic choice :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Perfection

They ended up doing exactly what I wanted. I wanted orange thread, the install agreed, but they charged me for the thread. I wanted my Harley Davidson emblems reused. They installer refused. I said that I would pay for them to do that. They than agreed. They Charged an additional $500 plus costs about $560. The results were absolutely gorgeous!

Very pleased with the final product. Better than 99% of all the interiors out there.

23 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Louis! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Fantastic Experience!

Matt is an awesome sales rep!!! The entire process was thorough, easy, and efficient. I couldn't be happier with my new interior!

25 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Payum! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Matt! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Ricardo helped me design the exact package I was looking for.…

Ricardo helped me design the exact leather package I was looking for with my Camry XSE. I ended up with a Tuscany Amaretto design. The leather was promptly shipped to the authorized installer and I had it installed within three days. I’m very pleased with the end results. The interior is stunning!

11 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi James! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Ricardo. :) We hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 5 out of 5 stars

Katzkin far exceeded my expectations in…

Katzkin far exceeded my expectations in every way and totally transformed my 2022 F150 STX to another level. Roy is the best sales and customer service guy in the business, if you are on the fence, just do it, the whole process was great and the seats are incredible.

16 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and that you had a great time working with Roy! :) Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

Rated 1 out of 5 stars

Worked with Katzkin directly

Worked with Katzkin directly. Went through the quoting process. Everything was great and I liked the options and price. After I paid I was ghosted by the salesperson for a few days until he finally answered back with a request for $739 more dollars. Their reasoning was that they do not currently have that pattern in their database and I need to pay for them to create the pattern. Mind you, Katzkin leather could then use that pattern for other customers. I found the whole situation shady. At least they refunded my money but it took 5 days.

Update: The contact provided goes to a general customer service line and you talk to someone who knows nothing of your specific situation. When I explained the situation, she mentioned further details that were left out by the original salesperson. Katzkin should be a hard pass!

3 September 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Matthew! We’re sorry to hear about this experience and would like to address the issue you’re having. Could you please give us a call any time at 877-841-2320? Thank you and we look forward to finding a solution.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, custom design was created and shipped out fast. Installation professionally done. Im a satisfied customer

21 February 2025
Unprompted review
Katzkin logo

Reply from Katzkin

Hi Willie! Thank you for writing a review. We’re delighted to hear you’re happy with your Katzkin interior and we hope it helps you love your drive! Please feel free to give us a call any time at 877-841-2320 if you have questions about your interior.

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