The Furniture store (Cozy Furniture in Jacksonville Florida--Arlington). Excellent service from the time we entered, the service lady explained different style items we were looking at and let us ma... See more
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Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Contact info
44 W 28th Street, 17th Floor, 10001, New York, United States
- 855-420-0747
- help@kafene.com
- www.kafene.com
No recent history of asking for reviews
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Replied to 12% of negative reviews
Typically replies within 1 month
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A.D my experience was great because my…
A.D my experience was great because my credit not that good . You guys gave me a chance to experience something for my car it needs new shoes . Once I get them I can go more in detail .the fact that you guys provide me the experience to do that is a beautiful thing until next week . Thank you
I've been dealing with this company for…
I've been dealing with this company for awhile they helps me out alot I would recommend them to everyone.
Easy and affordable payments
Easy and affordable payments, very little down payment and fast shipping, only issue I had was I was approved for two tires and need four so I am gonna have to wait until I make a couple payments and try to get the other two matching tires but otherwise an excellent experience, would highly recommend going through them for your tire needs.
I would give zero stars if I could I’m in…
I would give zero stars if I could I’m in contact with my lawyer about company it’s been 2 months furniture was delivered damaged 4 times furniture was bought to my home , I have recorded there calls thank God ! I was told they wanted me to return furniture after two months they would not ship new furniture, after sending in multiple videos of the damaged couch they stated they would work something out first recorded call they wanted to give me a rug I refused I wanted new furniture that wasn’t damaged.Then they said they’d credit my account I refused that , third call they lied on 3 way which was recorded on a three way call with the furniture (home centerstore )Dorthy and myself, they then said I agreed on a floor model that’s why it’s damaged which was another lie ‼️ so I talk to Dorthy I was told on a three way call next time home center lied and said they delivered a new couch and didn’t and activated the lease agreement again she told home center on a three way call with me the lease will be voided so you understand the man stated yes ! Well they lied activated it again stated new furniture was delivered so I called again . I was told I’m sorry I did say that but the transferred your case to someone else it’s out my hands I stated why is the lease active again ? Dorthy stated she couldn’t answer that because they took it out her hands ,so now I’m waiting to here back from my attorney.they also broke my ring door bell during delivery stated they pay for it did not , I haven’t heard anything since they activated the lease again after stating they would term it thank God I recorded there calls , on one the video you can here the delivery drivers stating this company is bad there no good , bad business there Spanish they apologized stating there only delivery driver’s , to deliver furniture 4 times damaged and to refuse to correct it is HORRIBLE BUSINESS and for a loan company to support this type of business says a lot about there business I plan to sue for everything they put me through the damages for my ring door bell and the inconvenience of thee entire deal , I am forever grateful for my indoor as well as outdoor cameras for proof for my claims and for the calls I recorded on my phone they don’t have a leg to stand on not to mention a contract signed two months ago ‼️‼️‼️ RUN FROM THIS BUSINESS …….THERE HORRIBLE AND VERY DISHONEST, but I will take care of everything that has been done to me
Their were wonderful
It was an easy process.
They honestly suck
They honestly suck. Costumer service nerds more training.
Get approved instantly
Great experience friendly envoriment explaines everything to your understanding just overall good experience!!
Luxury
I had a great experience. The staff was friendly and professional, and the service was fast and efficient. I highly recommend them.
Excellent Service
I was purchasing a Movado watch and I usually go through another leasing company and for some reason at least some company lowered my approval amount to only $300 after I've been with them for years and all of a sudden the sales associate told me try Kafene and I was approved for $4,500 so I will be using them and the payments are reasonable and thanks again Kafene for coming through for me highly recommend them...👍🏿👌🏿💯
Service was great enjoying the…
Service was great enjoying the merchandise
It was amazing fast and easy an cheap
Made it very easy thank for everything
Made it very easy thanks for everything
Process was very easy
Processed was very easy, and had a decent approval amount.
The process was seamless
The process was seamless. This is my first time using Kafene and I would highly recommend.
Returning customers
When we decided to return for a new loan, kafene was quick and easy to help us that loan. They also give you different options to pay your loan off. You definitely decide which is a better option for you.
I was pleasantly surprised with the way…
I was pleasantly surprised with the way half priced furniture takes care of their customers. The process was smooth and easy
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