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Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Contact info
44 W 28th Street, 17th Floor, 10001, New York, United States
- 855-420-0747
- help@kafene.com
- www.kafene.com
No recent history of asking for reviews
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Replied to 12% of negative reviews
Typically replies within 1 month
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Very unprofessional company
Very unprofessional company. They will take money even when your merchandise was cancelled. They knew beforehand not to take my money but still did so. It took me weeks to get my money back. These crooks will charge a customer interest. But will not allow a customer to charge them interest for illegally taking their money. I hope companies like this fails with their usury and non accountability tactics.
I love how I got approved on the spot…
I love how I got approved on the spot once a moth is really good for me
Quick and easy process
Quick and easy process, and a nice limit amount to start.
The process getting approved for Kafene…
The process getting approved for Kafene was quick and easy and was not a lot of paperwork and pretty fast. I will definitely use this again.
Mostly your payment arrangements
Mostly your payment arrangements. There is no by monthly or monthly just because a payment comes out in a different month doesn't mean it's monthly. So 15th and 1st is still a by weekly payment so every two weeks .you are lieing to customer and putting them into hardship. You pulled 149 every two weeks that is 298 a month . Ridiculous. Just a terrible experience and would not recommend to anyone
The staff was very helpful
The staff was very helpful. They assisted with choosing the right equipment for me. The process with applying with Kafene went smooth and easy.
Kafene makes purchasing our home…
Kafene makes purchasing our home furniture easy and reliable. We love the 90 day same as cash option and utilize it every time. The approval process is always smooth and swift. The payment portal and easy to use and we never have any problems with Kafene. Would recommend using Kafene 👌 10 out of 10
It was great all the way around
It was great all the way around. Very satisfied
The staff customer's service was…excellent
The staff customer's service was excellent and very professional. Everyone was very informative and well educated. Great experience.
Fast & Satisfactory Service
They made sure that I was pleased with the setup.That it was where it was supposed to be and that it fits perfectly.
I’m very happy with it.
The process is seamless and so quick.
The process is seamless and so quick.
The staff was very helpful when talking…
The staff was very helpful when talking to them about your account and navigating the dashboard and different ways to set up your payment plan would like to see kafene in more business in my area ( binghamton, ny ) like olums, best buy , and maybe some auto repair shops for tires and repairs
1st time dealing with this company so
1st time dealing with this company so
far it’s been great just wish they would get an app like everyone else instead of having to request a link to pay
You need to have monthly payment option…
You need to have monthly payment option instead of only every two weeks I was not told I would be billed every two weeks nothing was explained cleary
I don't like how they don't have a…
I don't like how they don't have a option to pay once a month.
Very pleased with the service that I…
Very pleased with the service that I received from you all thanks.
BEWARE !!!!!!!
When I made the purchase, I agreed to a once monthly payment that was going to be $90. Come to find out I was set up for a twice monthly payment for $120.11. plus they had a "glitch" in their system so for the first payment my bank was ACH for $120.11 TWICE AND $60.00 ONCE!! A total of $300.22. I have yet to see the charge back. BEWARE OF THIS COMPANY!!!!
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