Jysk Reviews 

I recently purchased a product from JYSK and paid extra for delivery, but the experience has been terrible. The package was delayed multiple times, and when delivery day finally came, PostNL informed me they couldn't deliver it because it was "too heavy." Instead, I was told to pick it up from a post office 1 km away. This is highly unprofessional and inconvenient. I strongly advise reconsidering your partnership with PostNL, as it reflects poorly on your business. Potential customers, be warned: large items may not be delivered to your door despite paying for delivery.

I visited the Oshawa, Ontario location today to purchase a desk that I saw for a great price. The desk originally priced at $89.99 was on sale for $35.99 - WOW! I went in to buy two (2) of them. I saw that the sale was over, oh oh!.
So I asked the Cashiers and they said the sale was over however there is an in store promo of 25% off. It was not the same and I was so disappointed I missed it. These are for my two grandsons, so $180 plus tax was not as appealing as $89.00 with tax!
So, I declined and said thanks and normally I would ask for a Manager to discuss it but I was not in the mood to negotiate today and continued looking. Then Josh, the sales rep walked around to find me and told me that he spoke to his Manager, on shift today and they will honor the price as it was a few days ago! (sorry I forgot Managers name)
All I can say is Josh is the Man he made my entire week. If nothing else great happens, well he happened to be awesome this week!
Big shout out to Josh who was so pleasant and went on to inform me that there is also a plan you can apply too with Flexiti to pay in increments once approved. I am familiar with it, also at Leons and the Brick and other retailers. Great option for customers on a budget. Josh you went above and beyond to represent the store and the products, so I will be back to sign up with you, you deserve the recognition.
Thank you also to the Lady at the desk, you were both very pleasant and to the Manager, thank you, I appreciate the excellent customer service today.
Pauline C.

I was at Jysk in Orleans. I brought the bench brought it home and attempted to assemble it. I had misery assembling it. I went back to the store with the bench semi assembled and Alex on of the representative gladly put it together for me. He did at no charge. He is a kind and considerate person. Thank you Alex. Hope you get promted

Everything you buy is super expensive and not worth it. Even at 70% discount it's not worth it to buy something at 499 and then a year later replace it. The foam quality of my sofa was so bad, less than a year later purchase I'm thinking of throwing it away. The cupboard that I bought from them is missing some screws. I had to make do with something to put all shelves together. The tv furniture I ordered, came first time broken. Returned it. The second in its place arrived without the shelves handle. No response also from customer service or the winkel medewerkers.

I will think twice in future to waste my money on their products.

The worst shop I had to deal with in my whole life! The unprofessionalism of the stuff on all levels is almost impressive. I wanted to buy a pillow once in their store in Groningen but it turned out horrible quality so I wanted to return it. The employees at the store were very rude and point blank refused, lying about their made up rules, and I had to go there twice and have a whole ridiculous argument while showing them the clear policy from the website that said I was supposed to get a refund. Then they finally issued a refund, but not returned — as a JYSK gift card — and only 50% of the amount was returned. I asked why and they said it’s because now it was on discount, which is an unlawful excuse in the first place but also turned out to be a plain lie, again as seen from their official website. When I contacted the support explaining the situation I was promised it to be solved and that they would reissue the gift card with a refund. They never did but said the one I got should work. When I tried to use it, it didn’t work saying the numbers are incorrect — unsurprisingly given the frustrating experience before. It’s been half a year and they still haven’t corrected it, so probably never will. I wouldn’t recommend ever buying there anything, especially pricy, because you will never get your money back should anything be wrong with the product. These are just a bunch of scammers, not a reputable business.

I bought some Items for my living room from here. I completed my order for pick up at my local store and got my receipt via email. My grand total for my purchase was 168.00. I picked up my Items and everything was good. A week later I have a bank notification telling me jysk had returned the 168.00 and recharged my card a total of 279.00. They also altered the receipt in my email to show the amount of 279.00. Costumer service was terrible and did not help my situation. I feel they may be out to scam people.

Really pleased with Edm. 137th Avenue store, all staff were friendly with special Shout-Out to SHIWANI for helping us seniors with a 3 tier shelf unit. She even carried the box out to the car for us!

Called jysk to see if they had queen size mattress topper. Was told they have the 4" thick one in stock that I was looking for. Drove across town to pick it up. Got home to find it was less than 2" thick. Had to drive back and exchange it after speaking to the same insincere, apathetic jysk employee who originally gave the wrong information. He really didn't seem to give a damn. Terrible customer service

I bought a mattress on the 15th of March 2024 and it's not comfortable at all wanted to return it but jysk policy doesn't do that.
Now I'm stuck with it.

I bought a beautiful buffet, and paid $100 for delivery, only to have it arrive unassembled. When I phoned the store, they said none of their pieces are assembled. THEY NEVER TOLD ME THAT!!

BUYER BEWARE!! Don't do business with these people!

We were in Amsterdan Noord. Dan was helping us with the purchasing of our furniture. He was super hospitable and service oriented! He even helped us with putting the boxes in our car! If there wete more staff as Dan in retail than online shopping was history! The 2 women visiting Jysk at 12.00 hrs today sunday 24 March 2024 with orange Renault Captur

We bought the King Scandinavia mattress, platinum model. Very happy with it and will never deal with sleep country again

They could not deliver a closet because it was damaged, telling me at the mast minute.
So they told me they will call me back for another appointment, and no one called for 2 weeks.
When I called back they still wanted me to pay the full delivery price and when I asked to cancel the order and get a refund, they could not do it.

So now I have no closet and they kept the money.

Common thieves.

Terribly low quality products. Customer support are clowns that literally don't read what they write. Old furniture from the streets could probably last longer. Never buying anything again from there.

They delivered a damaged door for the wardrobe and I asked them about the replacement. I've already been waiting for the replacement for almost 1,5 months. I contacted their customer support and shop 9 times. I still have not received the replacement and even don't know the date of the delivery.

Smelly comforter machine washed before use. Bizarre discolouration so will purchase another elsewhere.

I recently had the misfortune of ordering a sofa from JYSK and the experience has been nothing short of a nightmare. Their delivery service, which is in collaboration with Post NL, has proven to be shockingly unreliable and has caused me significant inconvenience and frustration. I initially scheduled my delivery for a Friday and received a call from the driver informing me that he would arrive within an hour. To my utter dismay, he never showed up. This level of unreliability is unacceptable, particularly when customers make arrangements to be available for their deliveries. In an attempt to rectify the situation, I rescheduled the delivery for the following day, Saturday, after receiving a confirmation from Post NL. However, once again, my sofa failed to arrive as promised. This blatant disregard for a customer's time and schedule is simply inexcusable. To add insult to injury, JYSK unilaterally rescheduled my delivery for Monday without any prior consultation or notification. This caused me to miss a crucial business trip, which has had a significant impact on my professional commitments. JYSK's choice to collaborate with Post NL for their deliveries has proven to be a grave mistake. The level of service provided by this delivery provider is the worst I have encountered. The unreliability, lack of communication, and blatant disregard for customer commitments is astonishing. I implore JYSK to reconsider their partnership with Post NL and to prioritize a reliable and customer-centric delivery service provider. As it stands, I cannot in good conscience recommend JYSK to anyone seeking a stress-free and dependable shopping experience. My experience with them has been nothing short of a disaster.

I had a great experience while inside the store. Vanessa was very helpful and has lots of knowledge in regards to store products. She assisted me with towels and drapes for my new home.

Bought a bookshelf for my room since the one we wanted at ikea was out of stock and when I was building it it completely fell apart, wouldn’t stay together and the back piece was cut at an angle and didn’t fit properly. I’m utterly disappointed and won’t be buying at jysk again

Bought a wardrobe from jysk and have timber boards under the middle of it to try and keep it up. It’s only baby clothes hanging in it so it’s not much weight from the first week the middle of it starting to cave in. Very poor quality