Have used this firm a few times now,had an issue with the last order where one item was missed with their packing department. Contacted the company by phone and the lovely lady looked into it,sorted t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service. Better prices than competitors with speedy delivery from none other than DPD which is free when spending a certain (reasonable) amount. Also very quick to help through their telephone e... See more
Website basic but gets the job done. BEWARE - if paying with American Express you will be charged a fee!! Charge not stated until after you have paid, which isn't ideal. Delivery was next day which wa... See more
Company replied
I've had a great experience using jw supplements and their products. I used to purchase a product called revolver but now goes under osta which is really good, I'm currently using rad140 which gives a... See more
Company details
Written by the company
JW Supplements™ is an online retailer specialising in high-quality sports nutrition and wellness products. Now operating under new management, we are focused on delivering a reliable, consistent, and professional customer experience. We supply a carefully selected range of premium, performance-focused formulations from established brands, including exclusive UK distribution on selected product lines. This allows us to offer access to trusted products that are not widely available, while maintaining strict standards around quality, authenticity, and consistency. Our range includes protein powders, vitamins, minerals, amino acids, and general health supplements, all chosen to support training, recovery, and active lifestyles. Every product is sourced from reputable manufacturers, with an emphasis on quality control and dependable supply. We aim to offer competitive pricing across our range, ensuring customers receive strong value without compromising on product quality. Combined with efficient order processing, fast dispatch, and reliable UK and international delivery, we focus on providing a dependable overall service. As a business under new ownership, we are committed to raising standards across all areas, including service, communication, and customer experience. Continuous improvement remains a key focus as we continue to build and strengthen the JW Supplements brand. Our approach is simple — premium quality products, exclusive access to selected brands, competitive pricing, and a level of service customers can rely on.
Contact info
46 Syon Lane, Isleworth, TW7 5NQ, Middlesex, United Kingdom
- +44 (0)207 112 8763
- enquiries@jwsupplements.co.uk
- www.jwsupplements.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I won't be using them again
I won't be using them again, I ordered a specific PCT and had my order confirmation come through with the correct details for the product that I ordered. When my product arrived 2 days later than stated it was the wrong product and the seal was broken on the outside of the bottle (but not on the inside). When I then emailed JW and questioned this, they said that they would send out a bottle of a different PCT as an apology which didn't turn up and then they haven't answered my email asking if it his been dispatched. Very dissapointed and definitely won't be using them again.
4 August 2021
Very good site
3 August 2021
Service was good overall.
Service was good overall.
Unfortunately I got reformulated version of a product and that information was not provided on the page.
Refound and exchange were non problematic however.
30 July 2021
Good and swift delivery
27 July 2021
Very good delivery except that my…
Very good delivery except that my favourite products are always out of stock
27 July 2021
Quick delivery
Quick delivery, Products are genuine, will be buying from this company again.
25 July 2021
Always buy massacr3 by Olympus labs
Always buy massacr3 by Olympus labs, best natural muscle builder, even with a simple diet plan u can turn into a greek god!! 💪🏼💪🏼💪🏼
15 July 2021
legit supps and great product lines.
8 July 2021
Generally a great experience from the…
Generally a great experience from the site and what's on offer, my only gripe would be I thought brawn lgd n cardarine was no good. But that said I've ordered many many times from the site and every other time I've been very happy with the products and getting the desired effect, keep up the great work
7 July 2021
Excellent service!
Haven’t tried product yet because I live in a different country, still waiting for package to arrive, but the site is easy to use and customer service responds immediately.
22 June 2021
I just started use your items not long
I just started use your items not long
Just I want some more time
To rate it
Thank you
18 June 2021
I haven't received my order.!!
15 June 2021
Got some mk2866 osterine ox boost took…
Got some mk2866 osterine ox boost took for 3 days you can not sleep on this don't buy as a waist of money
5 June 2021
The help was good via the company but…
The help was good via the company but the courier hasn’t moved in like 7 days so I don’t really know what’s happening there customer support was and helpful but the courier seems way to slow
5 June 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.