Juno Reviews 

2,830
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions quickly. People consistently note that communication is clear and thorough, keeping clients fully informed throughout every stage of the conveyancing process. Reviewers also deeply appreciate the intuitive online dashboard, which makes tracking property progress, managing updates, and uploading necessary documents completely straightforward. Consumers find that these seamless digital tools combined with accessible support teams significantly reduce the usual stress associated with moving home. Many individuals highlight that the efficient service exceeds expectations, making transactions remarkably smooth from start to finish.

What people talk about most

Service

Users describe positive interactions with service, highlighting a professional and efficient conveyancing... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as polite, friendly, proactive, and... See more

User experience

Consumers find user experience to be positive, highlighting a stress-free and seamless conveyancing journey.... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient communication and... See more

Response time

People report high satisfaction with the fast response times and consistent communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more

Company replied

Rated 5 out of 5 stars

Juno were professional and speedy! We felt totally in the loop with the purchase of our house as they kept us informed at every step. They were helpful and quick when a problem arose and were clear in... See more

Company replied

Rated 5 out of 5 stars

Literally so good (which was at times annoying - for example we were ready 6 weeks before everyone else in our chain - not Juno's fault). The good: * The dashboard to understand progress... See more

Company replied

Rated 5 out of 5 stars

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassur... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,830)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Transparent, stress-free conveyancing—perfect for anxious first-time buyers!

I had a fantastic experience using Juno Property Lawyers for my home purchase. Their communication and transparency throughout the entire process were unmatched.

The online dashboard is brilliant—it updates almost daily to show when someone last worked on your file, which gave me complete peace of mind that progress was always being made. Before every major milestone, they would call to walk me through the next steps, always starting the conversation with 'Nothing to worry about, just a courtesy call to let you know...' For an anxious buyer, that thoughtful touch made a world of difference.

Best of all, there were zero hidden fees. They delivered exactly what they quoted without a single penny extra. Truly a seamless, stress-free service—I couldn't recommend Juno enough!

24 July 2026
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Reply from Juno

Hello Khulan, thank you for such a glowing review and the recommendation. It's wonderful to hear the regular check-ins throughout gave you real reassurance along the way. The dashboard is built to show recent activity so you can always see your case moving, and our fee stays fixed from the start with nothing extra creeping in along the way.
Best wishes,
Laolu

Rated 5 out of 5 stars

Prompt communication

Prompt communication which was always clear.
Prompt action and ease of use of dashboard which is very helpful to see exactly what progress is being made.
I've used them twice now

25 August 2026
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Reply from Juno

Thank you for the 5* review. The dashboard lets you see what stage things have reached, whenever it suits you, and it means a lot when a client comes back to us.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great firm

Great firm, the staff are extremely friendly and helpful. couldnt of asked for a better law firm

22 August 2026
Unprompted review
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Reply from Juno

Hello Bradley, thank you for the 5* review and the kind words, we really do appreciate it.
Best wishes,
Laolu

Rated 5 out of 5 stars

Got the job done

Got the job done. Quick response. Liked the portal

18 August 2026
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Reply from Juno

Hello Yvonne, thank you for the 5* review, we're glad the dashboard was useful.
Best wishes,
Laolu

Rated 5 out of 5 stars

Thank you for being so informative…

Thank you for being so informative throughout a very stressful time. I would highly recommend you to anyone.

11 August 2026
Unprompted review
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Reply from Juno

Hello Carol, thank you for the 5* review and the recommendation. We always want our clients to feel in the loop even when things felt overwhelming.
Best wishes,
Laolu

Rated 5 out of 5 stars

Professional, Efficient and Easy from Start to Finish

We had a really positive experience from start to finish. The whole process was straightforward, efficient and easy to navigate, and we felt well informed throughout.

Communication was excellent – always clear, responsive and helpful. The team were also very easy to reach, whether through the web chat or by phone, which made the whole process feel very reassuring.

We found the online dashboard particularly easy to use, and being able to complete all the signatures online made everything much quicker and more efficient.

Overall, a very professional, responsive and well-organised service. We were really happy with the experience and wouldn’t hesitate to recommend them.

25 August 2026
Unprompted review
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Reply from Juno

Hello Caroline, thank you for the 5* review and the recommendation. It's brilliant to hear things felt smooth from start to finish. The dashboard lets you check progress and manage signatures in one place, and it's great this made completing everything simpler for you. We're glad it all came together so well for you.
Best wishes,
Laolu

Rated 5 out of 5 stars

It was very easy to get in touch with…

It was very easy to get in touch with them and they always called back immediately if I can’t get through. They been very professional and helpful and answer any queries as fast as they can. I am very pleased with the service I received and will definitely use them again when we next sell.
Highly recommended, thanks

30 July 2026
Unprompted review
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Reply from Juno

Hello Alice, thank you for the review and for recommending us.
We're glad you always found someone available when you called, with any missed calls followed up quickly. Between phone, email, message and webchat, there's always a way to reach your team that suits you. We'd be very happy to have you back when the time comes.
Best wishes,
Laolu

Rated 5 out of 5 stars

Very efficient staff

Very efficient staff, always kept me updated. Their online portal is a great time saver.

24 August 2026
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Reply from Juno

Thank you for the 5* review. It's great to hear the dashboard made it easy to stay on top of progress without any extra hassle.
Best wishes,
Laolu

Rated 5 out of 5 stars

A honest 5 stars from me! ⭐️⭐️⭐️⭐️⭐️

Cannot fault the service I received from Juno.

I was selling our family home of 60 years so it was a very emotional time, and I am not based in the UK so it was so important that I was able to communicate with Juno remotely.
The dashboard was so easy to use and really informative, the email correspondence was also clear and on the few occasions I did need to pick up the phone there was always someone there to help me.
I am so glad I used Juno. I am already recommending them to my friends if and when they sell their home. There is nothing I can say they need to improve on!

Well done to all the staff at Juno !! and thank-you for making an emotional process so much easier for me.

23 July 2026
Unprompted review
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Reply from Juno

Hello Joanne, thank you for such a thoughtful review. Selling a home you had lived in for sixty years is a significant moment, and we're pleased we could support you through it, especially while coordinating everything from abroad. The dashboard gave you a clear picture of progress at any time, and being able to reach your team by phone, email, message or webchat meant they were never far away, wherever you were. It also means a great deal that you're already recommending us to friends, and I'll make sure to share your kind words with everyone who worked on your case.
Best wishes,
Laolu

Rated 5 out of 5 stars

Great service

Great service, made the whole process so easy and clear. Would definitely recommend.

20 August 2026
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Reply from Juno

Hello Emma, thank you for the review and the recommendation. It's lovely to hear the process felt easy and clear throughout, that's exactly what we aim for.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno acted for me in the recent sale of my property

Juno acted for me in the recent sale of my house. I cannot praise them enough. They were polite, efficient, professional and always on the ball. The communication was superb either by phone or email. The dashboard was a real bonus, keeping track of the whole process (what has been done, what needs doing and gave a full timeline of tasks)
I would not hesitate to recommend Juno for a smooth transaction.. Thank you Juno 5*****

19 August 2026
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Reply from Juno

Hello Mrs Pankhurst, thank you for the 5* review and the recommendation. It's great to hear you found your team friendly and knowledgeable, and that they kept on top of things throughout. Being able to reach us by phone, email, message or webchat meant you could get in touch in whatever way suited you, and the dashboard gave you a clear view of what had been done, what was still outstanding and how things were progressing along the way.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent Service from Start to Finish

Juno Legal handled the sale of my late father’s house and made the whole process incredibly straightforward. Communication was excellent, updates were frequent, and everything was kept simple and easy to understand throughout. A professional, efficient and stress-free service. Highly recommended.

7 August 2026
Unprompted review
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Reply from Juno

Hello James, thank you for the 5* review and the recommendation.
We're sorry for your loss, and glad we could help make things feel easier during such a difficult time. It's important to us that clients feel kept in the loop and don't have to chase for updates, and it's lovely to hear this made everything easier to follow throughout. Your team worked hard to keep things well handled from start to finish, and we're pleased this all came together well for you.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent conveyancing solicitors to…

Excellent conveyancing solicitors to deal with. All the staff were very professional and friendly. Helpful and communicating all the way through the process. I would highly recommend. A good price too

21 August 2026
Unprompted review
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Reply from Juno

Hello Sharon, thank you for the 5* review and the recommendation.
Your team will be delighted to hear they came across as so knowledgeable and approachable. We work in small teams so nothing stalls waiting on one person, which is what kept things moving and kept you in the loop throughout. It's great to hear our fixed fee gave you peace of mind too, with no hidden extras.
Best wishes,
Laolu

Rated 5 out of 5 stars

Good communication

There was great communication from the start. They had a good website to use for your own personal conveyancing journey so you knew exactly where you were without lengthy phone calls. Just one minor snag towards the end which was quickly remedied by the dedicated team! Top Service!

7 August 2026
Unprompted review
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Reply from Juno

Hello AH,
We're delighted to hear you had an excellent experience and felt well informed - we get a lot of positive feedback about the transparency and ease of use of the dashboard for updates.
Thank you for leaving a 5* review.
Best wishes,
Susan

Rated 5 out of 5 stars

Absolutely fantastic and smooth…

Absolutely fantastic and smooth experience using Juno for the purchase of my house. As a first-time buyer, I was sceptical of the potential daunting process and purchasing journey buying a home. However, this was instantly put to rest and anything but daunting. It was a very efficient process made easier with Juno, who was able to put me at ease, answering queries so promptly, using the online chat or telephone conversations for more technical issues. Throughout the process the modern approach to using the dashboard was paramount to managing my time between work and what information was required from me and enabled self management and updates as to how far along the process we was and all clearly laid out, putting to shame antiquated processes that existed with calling the solicitors for updates. This made the experience seamless and stress free! The process only took around 2-3 months, with the great turn around time credited to Juno’s ingenuity and professional approach to my journey.
I would highly recommend anyone purchasing a home to use Juno!! Thank you so much!!

20 August 2026
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Reply from Juno

Hello Mr Spicer,
Thank you for a great review and recommendation.
We know that buying your first home can be a daunting prospect, Juno was set up to make it much simpler and easier to understand. I'm so glad we were able to ensure a smooth process for you.
Our Development team were pleased to hear you enjoyed our technology and that, together with your personal team contact, it worked well for you.
Best wishes,
Susan

Rated 5 out of 5 stars

Excellent service again from Juno

Excellent service again from Juno. Always someone to speak to at the other end of the line but everything is so well laid out and communicated on the dash board that you get regular updates to reassure you things are progressing. We had some curve balls from the solicitor on the other side that Juno were excellent at dealing with and they smashed through the admin really fast so we could complete asap. Would 100% recommend.

24 July 2026
Unprompted review
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Reply from Juno

Hello Rona,
The best compliment is when a client comes back to us - thank you and for leaving a review!
Our lovely Development Team work hard on our tech – we’re constantly improving our dashboard for clients which provides industry-leading detail on the current status of your sale or purchase so we're glad you enjoyed it.
Best wishes,
Susan

Rated 5 out of 5 stars

I couldn't recommend them highly enough…

I couldn't recommend them highly enough after they helped me sell my house recently. They went above and beyond, making it an extremely easy process - even when we encountered challenges. Great value for money too! Would 100% use again.

20 August 2026
Unprompted review
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Reply from Juno

Hello Ashleigh,
We're proud of our value for money service and I'm thrilled to hear you like how easy and professional you found us.
Thank you for a lovely review and recommendation.
Best wishes,
Susan

Rated 5 out of 5 stars

Very good communication and simple to…

Very good communication and simple to use the online dashboard. Quick, professional and friendly responses to questions using the online chat.

20 August 2026
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Reply from Juno

Hello Sarah,
Being able to chose between web chat, phone or email for communication means we can keep in touch in a way that works for you and we're glad you found it helpful.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

We're really happy that decided to…

We're really happy that decided to choose Juno. Everything from the beginning till the end was very easy and clear. Juno kept us updated with every little detail about the process. From all the solicitors we had before Juno was the best. I truly recommend them to everyone.

20 August 2026
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Reply from Juno

Hello Paulina,
We're also very happy that you chose Juno and that it worked so well for you.
Thank you for the lovely review and recommendation.
Best wishes,
Susan

Rated 5 out of 5 stars

JUNO ARE EXCELLENT

We were already dealing with a solicitor who almost lost the sale, as the solicitor was quoting 16 weeks, as they were busy, and they couldn't help our sale quick enough.

Our Agent recommended JUNO, Juno were more competitive, and All online, immediately from dealing with JUNO online, everything was so efficient.

You have to be as efficient as Juno to keep up with how efficient Juno are, otherwise you will get reminders and chasers, which is unheard of in the conveyancing world.
This is no way a negative, I just Love how efficient JUNO are.

I am totally impressed with JUNO and can't recommend them more highly.

I have already recommendded them to a Good Friend and My Partners Sister.

I will always use JUNO and and will recommend them to anyone.

JUNO you really are amazing, you have taken the hassle out of The Conveyancing World and you deserve every House Sale you can deal with.

What i liked more than anything was we received a phone call from The Solicitor at JUNO at 10am to say we are completing and the funds will be in our account in 2 hours time.

Every bit of the process of our Sale was perfect thanks to JUNO

JUNO you really are the Best !!!

I really could go on and on about how good JUNO are.

31 July 2026
Unprompted review
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Reply from Juno

Wow Jonathan! We love your wonderful review and are delighted that you have had an amazing Juno experience.
We very much appreciate your recommendations - our goal is to simplify the conveyancing process so it's great to know that the Juno dashboard, streamlined processes and your legal team delivered for you - thank you!
Best wishes,
Susan

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