juno.co.uk Reviews 

53,556
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift dispatch and delivery of their orders, often arriving on or before the expected date, sometimes even the next day. The products, especially vinyl records, are frequently described as being in perfect, factory-sealed condition and are exceptionally well-packaged to prevent damage during transit. Many consumers appreciate the excellent service, finding the ordering process straightforward and the communication regarding their order progress to be very informative. However, some customers also noted issues with delivery, such as packages being left in unsafe places or arriving with minor damage like a dented album or a crushed sleeve. A few other people also felt that the company's policy of billing shipping by item, even for multiple items in one order, could be improved, and some experienced issues with pre-orders or incorrect billing.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Consumers find product to be positive, consistently praising the quality, selection, and condition of items... See more

Service

Reviewers mention positive feedback about service, consistently praising its quality, efficiency, and... See more

Order

Customers consistently note positive experiences with order, praising the timely delivery and efficient... See more

Quality

People report positive experiences with quality, consistently describing products as top-notch, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more

Rated 5 out of 5 stars

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more

Rated 5 out of 5 stars

Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more

Company replied

Rated 5 out of 5 stars

Been purchasing from Juno for sometime...faultless service...items excellently packaged and usually arrive within 2 days...competitively priced and can use various payment methods meaning can purchase... See more


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,556)

3,926 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service

Fast service, got the order efficently. The goods were exactly as described and were of a high quality.

11 June 2026
Rated 5 out of 5 stars

Great to deal with.....

Always an amazing process when dealing with Juno, from ordering to delivery within 24-36hrs. Great communication, items well packaged and secure. Items as described, what more could you ask for.

21 June 2026
Rated 5 out of 5 stars

Juno never fail

Juno never fail. Great product, good price. Shipped the same day, arrived the following day. Always packaged well. Never any concerns with Juno Records.

20 June 2026
Rated 5 out of 5 stars

Insomnia

I was surprised that Juno had stock of this record where other sites were out of stock, and the fact that I ordered on a Friday and I got the record on Saturday by Royal mail which is like a miracle. I’ve never received a record so fast hence the reason for my review. I’ve always trusted Juno and I will continue to do so. Pricing is on point with other sellers.

19 June 2026

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