Junction 17 Cars 

Toby was the BEST salesman I’ve ever come across. Amazing customer service. Lovely lad. LOVEEEEEE HIS HAIR!!!!

The handover was poor - we were clearly not expected when we arrived to collect the car. The car had not been valeted as promised and the documentation was incomplete.

Further issues post-sale were handled largely with indifference.

I bought a car from Olivia/Junction 17 cars, and had a great experience. She was friendly, honest, and very easy to deal with. The car was exactly as described and clearly well looked after. On top of that, Olivia was lovely and had a great sense of humor, which certainly made the whole experience even more pleasant. The process was smooth and stress-free, and I’m really happy with the car. I’d definitely recommend buying from Junction 17 Cars

Great experience with Junction 17 Cars. Tom was our sales contact and was very polite and not pushy. The car was prepared in a couple of days, although it still had a couple of minor marks on the paintwork it was agreed to correct them at a convenient time for me.
A very good experience and I may buy from them again.
Just a word of advice. I brought the service contract with the car. After returning it for a major 36,000 service, I discovered the the costs only covers a basic service and it doesn’t follow the manufacturers guidelines for the service (any parts that would normally be included “aren’t”). This wasn’t made clear at the time of purchase.
Disappointing.

Well this was such a pleasure dealing with junction 17 such a friendly environment and wonderful people quick pleasure transaction and a lovely service i bought a rs6 and love it high end cars i highly recommend them

The staff go above and beyond to make the experience of buying a car, smooth, fun, with no hard sell! Toby and Brad were so helpful, couldn’t recommend the team and the garage highly enough- thanks

Tom was so helpful & the purchase of our car was easy from start to finish. Super friendly and helped us with all questions we had. Thank you!

They lied about repairing the things that where not workkng on the car they kept the car for 2 weeks then gave me back the car not fixed i paid £32000 i would not recomend you buy from them i cant stress enough dont not buy from them

We have over the years bought many cars and other vehicles from reputable dealerships. At Junction 17 the quality and display of the vehicles is exceptional.
There are many vehicles in the showroom that simply take your breath away. We were made to feel very welcome as first time customers and felt nothing was a stressful event unlike previous car sales when buying a new vehicle. At Junction 17 cars, You will not be disappointed… if you choose to buy a vehicle from the many on view with Brad, Tom helping through every step of the buying process you will leave as it clearly says on the front doors as a happy new car owner and as a friend and not just a customer.
We did indeed buy a wonderful car and are happy with the sales support who work great as a team…give Junction 17 a visit.

I have recently sold two cars with Jamie. She kept me updated throughout the process and was a pleasure to deal with. 10/10 service!

The vehicle that I wanted to buy went into PDI and a fault was found, over the next week the team at Junction 17 Grantham worked hard to find a suitable replacement, hats off to Charlie for finding the right vehicle and working late to get the PDI and MOT done. I hope that our relationship will continue and I hope they find my next car. Regards Gordon Bennion.

Junction 17 Peterborough, nearly 300 in hidden fee and they wouldnt allow me to test drive a car i was really interested. I asked what was the hidden fee for for which the sales guy said for HPI, processing the sale of the car! I explained that i would do my own HPI check (as you would normally do) and for a charge for processing a sale isnt that what the garage would be do in selling a car anyway? Bonkers!. They do not allow you to test drive the car until a deal has been reached! Bonkers how can you buy something with test driving it, it was not a brand new car! i will not ever be buying a car from the business!

Bought a car, it broke down after 25 days of ownership, it was really difficult to get into contact with anyone and when I finally did I gave the car back to them at my cost, and the car has been in their position for almost 3 months now, when I handed the car back to them I told them I’d like to return the car since it’s not of satisfactory quality and I’d like to receive my money back but they told me they need to inspect it first, after 2 months of them “inspecting” it they said they can’t give me a refund because it doesn’t qualify, now I’m fighting for the money back since I only had the car for 25 days and I’m legally entitled to receive a full refund. Awful communication, bad service and really reluctant to actually help and provide good service, never going to buy another car from them again and I highly advise to avoid buying from here. This happened in the rugby junction 17.

Love the car and the staff were really friendly but the experience wasn't ideal. Turned up to collect the car as agreed at the Rugby branch, I got the train there as it is 90 mins from my house and the car wasn't there. I had to wait a couple of hours in total but it got sorted. When I got home I noticed that the car had two 13 amp chargers which is useless for a fully electric car. There customer service team asked for feedback and I told them about this issue but they have not come back to me since. I would still recommend them but my experience wasn't ideal and im still having to swop leads between cars

Very helpful staff. Excellent customer service, couldn’t do enough to help with info, car history etc. Small paint scratches repaired and were then invisible. New MOT even though there was 5 months left on the present one. Very pleased with the Mercedes that I bought. New V5 received within 1 week. All good, many thanks Junction 17 Peterborough & to Tom in particular.

Only buy a car here if you like to be mislead and lied to!! Had to speak with previous keeper and guess what his experience with this garage was!! Exactly the same!! Avoid avoid avoid

I want to leave a huge thank you to Ellie and Tish for outstanding customer service.

They genuinely had no obligation to help me, yet they both chose to go above and beyond anyway. Nothing was rushed, nothing felt scripted, and they took real ownership of the situation until it was properly resolved.

It is rare to come away from an interaction feeling that someone actually cared rather than just did their job, but that is exactly how this felt. I am extremely grateful to both of them and they are a real credit to the team.

Thank you again Ellie and Tish.

Ellie has great customer service, very polite and suggesting email as we was busy at work.

Always responding fast and fast and getting the best deals.

Will use again and recommend ⭐️⭐️⭐️⭐️⭐️

Absolute waste of your time. Unless you are willing to take out their finance to buy your car, just don't bother.
Junction 17 are not selling cars, their selling finance.
I consider it lucky to have found out how immoral a company they are before purchase.

Great service from Olivia, explained everything fully and got me set up perfectly with a cracking car. Thanks for the help!