Having had Hyundai cars for many trouble free years we had a breakdown and had to call out the AA. They couldn't fix it so we got it to JT Hughes in Shrewsbury and under the guarantee we were taxied... See more
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Shannon looked after us through all the procedure etc, when we returned to J T Hughes for our fourteenth Honda and in this instance our fourth CRV. The driving experience and comfort levels are top dr... See more
Company replied
Such a waste of time. Typical of today's unprofessional motor trade, advertising on their own website and Hyundai UK, cars which have been sold months ago! What could be easier than keeping your ow... See more
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Myself and my partner were looking for a new car and the only day we are both free is a Sunday. We visited two other car dealers on Sunday morning before deciding to go to this one but unfortunately... See more
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Company details
Written by the company
Buy a car on your terms. Online or at our dealerships. You decide! JT Hughes is an official franchise and agent in Shropshire and Mid-Wales for Honda, Kia, Hyundai, INEOS Grenadier (Agent), XBUS (Agent), Mitsubishi (Official Service Centre), Isuzu and Ssangyong. SALES - Here at JT Hughes, we strive to make your experience easy and simple. Whether you're looking for the perfect new vehicle or a great deal on a low-priced or low-mileage used car, we want the process to be seamless. SERVICING - When it comes to servicing and repairing your car, we strive to offer the best care and maintenance for your vehicle. We want to keep your car running smoothly for a long time. OUR PROMISE - Here at JT Hughes, we promise to look after you. That's all there is to it. Of course, the best way to see for yourself the distinct experience you'll have at JT Hughes is to browse our selection of new Honda, Hyundai, Kia, Isuzu, Ssangyong, Grenadier and XBUS vehicles, as well as a huge selection of great quality, used cars available from all JT Hughes dealerships in Shropshire and Mid-Wales.
Contact info
3 Battlefield Road, SY1 4AB, Shrewsbury Shropshire, United Kingdom
- 01743 450888
- hr@jthughes.co.uk
- www.jthughes.co.uk
3.9
Great
207 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 48 hours
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Robert and all the Team of J T Hughes, Honda.
Shannon looked after us through all the procedure etc, when we returned to J T Hughes for our fourteenth Honda and in this instance our fourth CRV. The driving experience and comfort levels are top drawer, We say this having traded in a JLR Discovery. We look forward to mastering the new technology. once again many thanks to you all for your very kind attention, your ethos has not changed one bit.
27 April 2023
Unprompted review
Reply from JT Hughes Group
Hi Kevin, many thanks for your sales review for JT Hughes Shrewsbury Honda. Its lovely to hear you are enjoying your new CRV and that you have been very well looked after by the sales team. They will be delighted with your kind words. Thank you for your continued loyalty.
Thanks Richard
Richard was fantastic from start to finish. I instantly knew he was a genuine guy and he didn't let me down. Can't rate my experience high enough. Perfect. And the car I brought from Richard is absolutely fantastic.
21 July 2023
Unprompted review
Reply from JT Hughes Group
Hi Dave, Thank you for your 5 star rating for JT Hughes Shrewsbury Honda. Its lovely to hear that Richard delivered an enjoyable professional sales process to you.
Great service always from JT Hughes Honda & Mitsubishi
I have always used JT Hughes Honda & Mitsubishi to service my Honda Jazz cars and I have never been disappointed in their performance.
7 July 2023
Unprompted review
Reply from JT Hughes Group
Hi Margaret, Many thanks for the fantastic 5 star rating for JT Hughes Honda & Mitsubishi. Thank you also, for your continued loyalty to our company. We look forward to seeing you at your next visit.
Simply the best
In my experience they are never happy unless you are, customer service levels that, sadly, are rarely found these days. On top of that I have always found their charges for servicing and repairs fair and transparent.
27 June 2023
Unprompted review
Reply from JT Hughes Group
Many thanks for your 5 star rating for JT Hughes Group. Its lovely to hear that you have always received a very high standard of customer service from our team. One of our goals is to provide our customers with an enjoyable honest service offering a quality product at great value prices. Its great to hear that we achieved this. Thanks again.
Bought my new kia from JT Hughes…
Bought my new kia from JT Hughes Newtown ,John Dee the sales rep looked after us from start to finish ,and kept in touch with us throughout the sale ,would recommend .Well impressed with Kia Newtown .
4 July 2023
Unprompted review
Reply from JT Hughes Group
Hi Malcolm, Many thanks for your sales recommendation for JT Hughes Newtown Kia. Its great to hear that John delivered an enjoyable sales experience to you. Please do not hesitate to contact us if we can be of any further assistance to you. We look forward to seeing you at your next visit.
Fabulous service ;)
The JT Hughes Shrewsbury Hyundai team were fantastic - they made me feel welcome, looked after me while I was waiting for my car to be serviced, and kept me updated on progress. Would highly recommend
23 June 2023
Unprompted review
Reply from JT Hughes Group
Hi Rhiannon, Many thanks for your recommendation for JT Hughes Shrewsbury Hyundai Service Department. Its lovely to hear that the team delivered a very high standard of customer service to you. They will be delighted with your kind words.
Very pleased with the service provided
12 June 2023
Unprompted review
Reply from JT Hughes Group
Hi Neil, Many thanks for your 5 star rating for JT Hughes Shrewsbury Hyundai. Its great to hear the team delivered a high standard of service to you.
Great Customer Service
Purchased Santa Fe from Shrewsbury branch. Great attention, customer service, and clear communication throughout from Rob A
9 June 2023
Unprompted review
Reply from JT Hughes Group
Hi John, Many thanks for your 5 star rating for JT Hughes Shrewsbury Hyundai. Its nice to hear that Rob delivered an enjoyable sales process to you. He will be delighted with your kind words.
Purchased a civic from Telford jt…
Purchased a civic from Telford jt Hughes . Shaun was a pleasure to deal with and credit to all the team excellent professional service as always very happy 😃
29 June 2023
Unprompted review
Reply from JT Hughes Group
Hi Mr Hunt, Many thanks for your review of JT Hughes Telford sales department. Shaun will be delighted with your feedback. Please do not hesitate to contact us if we can be of any further assistance.
Fantastic, nice and honest service
JT Hughes Newtown Kia were great because they were open, honest and nice. They helped me buy a car rather than trying to sell me a car.
18 June 2023
Unprompted review
Reply from JT Hughes Group
Many thanks for your 5 star rating for JT Hughes Newtown Kia. One of our main goals at JT Hughes is to provide our customers with an enjoyable honest service offering a quality product at great value prices. Its nice to hear we achieved this.
I'd definitely recommend JT Hughes…
I'd definitely recommend JT Hughes Shrewsbury Honda because they were patient, explained things, were willing to adapt to new requirements. The process was mainly very easy.
17 June 2023
Unprompted review
Reply from JT Hughes Group
Hi Jean, Many thanks for your recommendation for JT Hughes Shrewsbury Honda. Its lovely to hear that the team delivered a high standard of service to you.
Good blokes
I broke down on the m54 and got relayed to JT Hughes. The lads looked at my car first thing even though I wasn't booked in, so I knew where I stood.
18 May 2023
Unprompted review
Reply from JT Hughes Group
Many thanks for your 5 star rating for JT Hughes. Its nice to hear you were looked after by the team.
Thanks Richard
Richard was very helpful, he went the extra mile to find the right car for us to purchase. He explained everything in detail on the day we viewed the car and also gave us a very good deal on the part exchange for our old vehicle.
He has also been helpful in the week after we collected the new car with further questions from our selves. Great sales and after sales experience should be shared with others .
13 June 2023
Unprompted review
Reply from JT Hughes Group
Hi Mr & Mrs Evans, Many thanks for your 5 star rating for JT Hughes Shrewsbury Hyundai. One of our goals at JT Hughes is to provide our customers with an enjoyable honest service offering a quality product at great value prices. Its great to hear that Richard achieved this. He will be delighted with your feedback.
JT Hughes Shrewsbury Hyundai staff were…
JT Hughes Shrewsbury Hyundai staff were good because Sam was lovely and so helpful and kept me informed about what was going on all the time everyone was fantastic thank so much Sam for a excellent service
2 June 2023
Unprompted review
Reply from JT Hughes Group
Hi Paul, Many thanks for your 5 Star rating for JT Hughes Shrewsbury Hyundai. Its great to hear that Sam and the team delivered a high standard of customer service to you. They will be delighted with your kind words.
Reply from JT Hughes Group
Hi Mr Coleby, Many thanks for your excellent 5 star rating for JT Hughes Newtown. The team will be delighted with your feedback.
EVERYONE VERY HELPFUL AND WELCOMING.
16 May 2023
Unprompted review
Reply from JT Hughes Group
Thank you for your 5 star rating for JT Hughes Group, its great to hear that you found our team to be very helpful and welcoming. We look forward to seeing you at your next visit.
"I had a great experience at JT Hughes…
"I had a great experience at JT Hughes Shrewsbury Honda because when I bought my present vehicle part of the deal included a five year service plan so obviously I take advantage of the plan. However my experience of the staff both in the sales and service departments has been nothing but positive and I would have no issue with recommendation to friends or family. Many thanks Chris "
17 May 2023
Unprompted review
Reply from JT Hughes Group
Hi Chris, Many thanks for your recommendation for JT Hughes Shrewsbury Honda. Its lovely to hear you have encountered a positive experience for both our sales and aftersales department. The team will be thrilled with your comments.
Consistent service and reliable used cars
JT Hughes Telford Hyundai have always offered me consistent and reliable service over more than ten years. The staff are friendly and have offered honest advice when buying and selling my cars. In total I have bought 2 Honda's and 1 Hyundai car over the years - without a single problem.
19 May 2023
Unprompted review
Reply from JT Hughes Group
Hi Ken, Many thanks for your excellent review of JT Hughes Telford Hyundai. The team will be delighted with your very kind words.
Recommended
"I'd recommend JT Hughes Shrewsbury Hyundai to a friend because my husband and I have always had a positive experience. We are very happy with our first Hyundai, a Santa Fe, and the after sales service. The team are great and work with you to resolve any mechanical matters and give full explanations which, as one of us is an engineer by background, is very much appreciated. Based on our personal experience we would have no hesitation in recommending J T Hughes.
10 May 2023
Unprompted review
Reply from JT Hughes Group
Hi Pat, Many thanks for your recommendation for JT Hughes Shrewsbury Hyundai. Its to great to hear that the team always deliver a high standard of service to you.
Job done to my full satisfaction
Job done to my full satisfaction. Also good communication and friendly service.
5 May 2023
Unprompted review
Reply from JT Hughes Group
Hi Andrew, Many thanks for taking the time to review your recent visit to JT Hughes Shrewsbury Hyundai. Its great to hear that the service team delivered a good standard of customer service to you.
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