J. Rotherham Reviews 

3,383
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We had our kitchen supplied by Wren Kitchens (who we also have nothing but praise for) but due to the cost savings available by going direct to Gemini Worktops for our Quartz worktops it was a no b... See more

Rated 1 out of 5 stars

Jokers. I'm glad this company has gone to the wall. Awful people and dreadful service. 9 Visits to sort out problems. Didn't turn up, late for appointments and overall work standard was dreadful. All... See more

Rated 5 out of 5 stars

Fantastic service from J Rotherham, any questions I asked well answered thank you Amy. Worktops fitted today by Chris & Jack polite young men and did a brilliant job, clean and tidy has they went alo... See more

Company replied

Rated 5 out of 5 stars

Have to say pleasantly surprised considering reviews, which are mixed ....2 young guys who came were first class, nothing to much trouble, needed to alter work surface which they done as Wren made an... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Granite Supplier

About J. Rotherham

Information provided by various external sources

An English family business with a rich cultural heritage, J Rotherham is proud to be one of the oldest and most highly respected stone masons in the United Kingdom today.

Designed for the twenty first century, all our products are a unique fusion of the highest quality materials, design, technology and hand craftsmanship.

Kitchen Worktops
We work with materials from all over the world to bring you the best choice and cost. Years of experience and investment goes into making our luxury kitchen worktops the very best value for money. We manufacture worktops and bespoke surfaces for residential and commercial environments in our best selling Gemini Quartz, Aurea Stone, Granite and Corian.

Fireplaces
Contemporary and period stone fireplaces,encapsulating all of history’s most significant movements in architecture and design. Our fireplaces are manufactured from a choice of the best natural limestones and are beautifully hand finished by our master masons.


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3.9

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TrustScore 4 out of 5

3K reviews

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3.9

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(3,383)

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Rated 5 out of 5 stars

Professional service and great worktops

We were very impressed with the ease of measuring, supply and fitting for our quartz worktops. They look great, and it was definitely worth paying more for a longer lasting higher quality finish than laminate. Would highly recommend.

9 January 2020
Unprompted review
Rated 3 out of 5 stars

Cuts of quartz was very nice accept for…

Cuts of quartz was very nice accept for I asked in advance for a hole to be drilled for a socket, I was told this will be done on the day, upon arrival they nothing of it and did not have correct hole saw for the works, I was then asked to book in again. adhesive also came loose on one point, however they left me spare to re-fix.

2 January 2020
Unprompted review
Rated 5 out of 5 stars

Great Worktops

From having the survey to having the worktops fitted took less than a week. The fitters did a great job with no damage to the units or walls. The worktops look great. Many thanks to your team.

22 December 2019
Unprompted review
Rated 5 out of 5 stars

Professional fit

Every aspect of J.Rotherham was professional from the laser measure (picking up on the kitchen installation flaws) to the actual fitment of the worktop. Each employee was friendly and knowledgable, I would highly recommend Rotherham’s.

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent hassle free service from the…

Excellent hassle free service from the moment we ordered our worktops right up until they were fitted.The quality of both the materials and the fitting is excellent and the worktops look great.A pleasure to do business with such a professional outfit.

17 December 2019
Unprompted review
Rated 5 out of 5 stars

From start to finish....

From the templating session through to installation of worktop, the J Rotherham team were punctual, professional and very knowledgeable. They did an amazing job with the installation of our worktop.
Would highly recommend and use their services again.

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from start to finish

From the template meeting to the final fitting of our work tops, the service from J Rotherham was first class. The Quartz surfaces have given us a perfect finish to our lovely new kitchen. A perfect job from J Rotherham and highly recommended thank you.

17 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Del,

Thank you for the review!

Rated 5 out of 5 stars

Great service

Great service, fitter seemed really experienced and was informative when we had any questions. The end result was excellent, looks really good and installation took no time at all really. Overall really impressed.

17 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Bridge,

Thank you for the positive feedback..I've had a look at your install photos and the Aspen Ice compliments your kitchen beautifully!

Rated 5 out of 5 stars

Whilst I personally did not meet our…

Whilst I personally did not meet our fitters they have done an amazing job, beautiful worktop professionally fitted without concerns

17 December 2019
Unprompted review
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Reply from J. Rotherham

Hi Cheryl,

I'm glad to hear the install has gone smoothly, here's to many happy years with your beautiful new worktop!

Rated 5 out of 5 stars

Rotherham’s excellent customer service

Rotherham’s team arrived as planned and professionally installed quartz worktop to our Wren Kitchen.
Would throughly recommend Rotherham’s for their service and excellent product.

17 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Stephen,

Thanks for the great feedback, I'm glad to hear you'd recommend us!

Rated 5 out of 5 stars

Guys were efficient

Guys were efficient, tidy, pleasant and left a great job. Really happy with our new quartz worktops and would not hesitate to recommend you to family and friends

16 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Elaine,

Thank you for the feedback. It's always lovely to hear from happy customers!

Rated 5 out of 5 stars

Rotherham’s Perfect finishing touch

Rotherham’s provided the finishing touch to a perfect kitchen buying experience via Wren Kitchens.
Communications to set up the worktop measurement and subsequent fitting were excellent.
The fitting occurred exactly when they said it would and to an absolutely perfect standard.
Could ask for anything better.
Thoroughly recommend Rotherham’s for their service and expertise.

16 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Gerard,

Thank you for the glowing review!

Rated 1 out of 5 stars

Did not reply to my complaint

Rotherham said they would look into my problem and escalate it. They have not done this and they have not replied to my email complaint.

16 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Graeme,

I'm sorry to hear that no one has replied to your email. Please could you provide me with your order reference so I can look further into this?

Rated 5 out of 5 stars

We had a great fitter!

We had a great fitter - job done minimum fuss. Very happy with the quality of the work - a quartz worktop.

16 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Salim,

I'll pass on the wonderful feedback! I've had a look at the install photos and the Arctic Starburst looks beautiful!

Rated 5 out of 5 stars

What can you say about the company.

What can you say about the company. Nothing but good good good quality product. From the day they came to do the laser measurements. to the day they came to fit the top. Absolute top quality job. Would I tell other people yes. Spot on.

16 December 2019
Unprompted review
J. Rotherham logo

Reply from J. Rotherham

Hi Brian,

Thank you for taking the time to leave us some positive feedback!

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