The ladies at Sevenoaks store have been so helpful! Entertaining my daughter at the colouring station whilst I quickly picked up some pjs. Then again when my daughter decided to wear wellies on hotte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m shopping for my boy here and I always find something I love! The quality is great—even after multiple washes, the colours stay bright. Great value for money, with funny, unique designs that reall... See more
Company replied
I usually come here looking for one item but end up buying many more pieces! As a busy twin mum, I can spend too much time scrolling online, not being able to really see how outfits can come together.... See more
Company replied
We always love coming to the Balham store. The Customer service assistants are so friendly and knowledgeable, greet us with a smile and make a fuss of the children. They've always got lots of stock, a... See more
Company replied
Company details
Written by the company
JoJo Maman Bébé knows little clothes and has been designing them for decades, pouring love into every detail. Timeless and forever favourites, their clothes are made to be washed, worn, and loved for years and years. They’ve all the bits and bobs your family needs to play, go, sleep, eat and grow. With gifts for special occasions, all year round, discover the perfect present for any celebration. With over 50 high-street stores across the UK, every one of them is so so special and bursting with talented teams. And they do more than sell lovely, helpful things - JoJo works hard to be the best version of themselves. They are super proud to be a certified B-corporation and have been for some time. Happy, sad, good or bad? We want to know at JoJo. We pay attention to all the details, so if you share your review on Trustpilot it will help us get even better at what we do. Thank you!
Contact info
Ingate Works, 4 Ingate Place, SW8 3NS, London, United Kingdom
- www.jojomamanbebe.co.uk
4.7
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lisburn Road
Lisburn Road, Belfast branch. Susie could not have been more helpful. Got the dress I wanted ordered when it wasn't in stock. Thank you!
7 April 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for your lovely feedback! We're delighted to hear that Susie at our Lisburn Road, Belfast branch was able to assist you in ordering the dress you wanted. We appreciate your feedback and look forward to serving you again!
Kind regards
The Jojo Team
Xena provided excellent customer…
Xena provided excellent customer service in Glasgow store byres road and made me feel welcomed
8 April 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for your review! We're delighted to hear that Xena provided you with excellent customer service at our Glasgow Byres Road store and made you feel so welcome. We appreciate your feedback and look forward to seeing you again soon.
Kind regards,
The Jojo Team
Caroline and Rebecca is the nicest…
Caroline and Rebecca is the nicest people I have met here in jojobmama bebe the layout of the store is amazing love it hundred percent coming back worth a visit
8 April 2026
Unprompted review
Reply from JoJo Maman Bébé
We truly appreciate your feedback. We're delighted to hear that Caroline and Rebecca made such a great impression and that you love the layout of our store. We look forward to welcoming you back soon.
Kind regards
The Jojo Team
The staff at Balham JoJo are always so…
The staff at Balham JoJo are always so kind and patient with my toddler. Amira helped getting little Jude to put on a summer hat, which I really appreciated
7 April 2026
Unprompted review
Reply from JoJo Maman Bébé
We appreciate you sharing your experience! We're thrilled that our team made your shopping trip more enjoyable and helped keep your little one happy. We love welcoming families to shop with us and are happy we could make the experience fun for both of you! We look forward to welcoming you back soon.
King regards,
The Jojo Team
Such helpful staff
Such helpful staff - so great with my children too. Thank you.
Lymington store :)
7 April 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for your great feedback! We're happy your visit to the Lymington store was good and our team helped you find what you needed. We appreciate you sharing your experience. It's wonderful our team made your trip fun and kept your little one entertained. We enjoy having families shop with us and look forward to seeing you again soon!
Kind regards
The Jojo team
Lovely store A++++
Stephanie was very helpful, we love the quality of the clothing for our little girl.
6 April 2026
Unprompted review
Reply from JoJo Maman Bébé
Hi Robert!
Thank you for sharing your experience! We’re so pleased that Stephanie and the team made your shopping trip more enjoyable, and helped find the perfect items for your little one.
We look forward to welcoming you back soon!
Best Wishes,
JoJo
Reply from JoJo Maman Bébé
Hi Tom,
Thank you for sharing your experience! We’re so happy to hear that Elisa and Caroline made your visit a special one.
We always strive to provide the best service, and it’s lovely to know that it made a difference.
We look forward to welcoming you again soon!
Best Wishes,
JoJo
The staff in Sevenoaks cannot be more…
The staff in Sevenoaks cannot be more helpfull and friendly. I do not have a local branch so tend to pop in here when I am in the area, The only problem with this is I often buy more than planned as there's nothing as cute as seeing all the beautiful baby clothes and accessories in real life. I know buying online is the thing but I would not of bought the beautiful book and cute top along with the gift voucher that I'd gone in for.
3 April 2026
Unprompted review
Reply from JoJo Maman Bébé
Hi Debbie,
Thank you for your lovely review! We're so glad to hear you’re happy with the variety on offer in our Sevenoaks branch. We always aim to offer the best for our customers, and it’s great to hear you found the perfect gifts.
We look forward to seeing you again soon!
Best wishes,
JoJo
Thank Jo Jo and Marie!
So!
I am lucky enough to live right opposite Jo Jo in Lymington. With a new grand daughter I am a regular customer. Their clothes are simply gorgeous and great value/quality for the price. I want to give a special thanks to Marie whose friendly professional customer service is outstanding! ❤️
2 April 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Susan,
We are delighted to hear Marie was able to provide assistance during your visit to Lymington.
It's great to hear you also love the clothes as we believe that quality is important in both our items and customer care.
We look forward to welcoming you back soon!
Best wishes,
JoJo
Thank you Lindsay
Had an absolutely wonderful experience at the Stroud branch today! I'll be honest — I was feeling a little nervous stepping in, but Lindsay completely transformed my visit and I couldn't be more grateful!
From the moment she welcomed me, Lindsay went above and beyond — patiently explaining everything and personally helping me. She is an absolute credit to the team! And loved the stunning Easter displays!
Thanks to Lindsay's incredible warmth and knowledge, I left feeling so much more confident about shopping for my friends' little ones. I genuinely cannot thank her enough — she made what could have been a daunting experience into something really special.
29 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello,
Thank you so much for sharing your wonderful experience at our Stroud branch! We're delighted to hear that Lindsay's kindness and professionalism made your visit special and helped you navigate your choices, putting you at ease. Its amazing that her knowledge and help, heled you find exactly what you needed. It's also great to know you enjoyed the Easter displays. We truly appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
The Jojo Team
Outstanding Epping store service
Excellent online service & brilliant sale prices but when I went into store in Epping for collection the staff were OUTSTANDING.
Such a warm friendly welcome & excellent customer service.
26 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Stephanie,
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our online service and sale prices, and that our team in the Epping store provided you with a warm, friendly and excellent customer service. We truly appreciate your kind words and look forward to serving you again soon!
Kind regards,
The Jojo Maman Bebe Team
We went into the Lymington branch
We went into the Lymington branch. Dawn and Rebecca were lovely, they went above and beyond.
28 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Abigail,
Thank you so much for sharing your experience! We're delighted to hear that Dawn and Rebecca made your visit so memorable. Providing the best service possible is our top priority, and it's fantastic to know we succeeded. We look forward to welcoming you back soon!
Kind regards,
The Jojo Maman Bebe Team
Visited the shop in Morningside looking…
Visited the shop in Morningside looking for some gifts for a friend's baby shower. The two girls working Ellie and Maeve helped me choose as i was struggling and offered great advice and were super friendly!
26 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Neve,
Thank you very much for your lovely feedback! We're thrilled that Ellie and Maeve at the Morningside store could assist you in finding the ideal gift for your friend's baby shower. Delivering outstanding service is always our main goal, and we're happy it made your visit a pleasant one. We can't wait to see you again soon!
Kind regards,
The Jojo Maman Bebe Team
I went into the Stroud shop to find a…
I went into the Stroud shop to find a gift for a friend. Charlotte was really helpful and friendly. She helped me pick out a selection of bits that were absolutely perfect - thank you so much for all your help!
24 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our Stroud store and that Charlotte could assist you in finding the perfect items. We look forward to welcoming you again soon!
Team JoJo
Exactly service from your Epping…
Exactly service from your Epping branch, shop was so tidy and bright the lady that served me know what she was speaking about was so friendly think she was the manager dark hair with glasses would recommend
21 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive and friendly experience at our Epping store by our member of staff. We look forward to welcoming you again soon!
Team JoJo
Had the most lovely shopping experience…
Had the most lovely shopping experience this morning 😁 Karen was fab and so kind and extremely helpful. Will pop back in soon for sure 👍 kind regards Jill O’Donnell
21 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Hello Jill,
Thank you for your kind feedback of your experience in store and it's amazing to hear that Karen was so helpful and kind. We hope to provide an excellent level of service on every visit. We hope to see you again soon.
Kind regards,
The Jojo Team
Reply from JoJo Maman Bébé
Thank you for your feedback! We believe that providing excellent service is key, and it’s wonderful to hear that it made your visit a pleasant one. We hope to see you again soon!
Team JoJo
We always love coming to the Balham…
We always love coming to the Balham store. The Customer service assistants are so friendly and knowledgeable, greet us with a smile and make a fuss of the children. They've always got lots of stock, and go out of their way to help or order items online for collection the next week. Thank you Balham! X
20 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for your feedback! We’re so glad to hear that our team was able to assist you. We believe that providing excellent service is key, and it’s wonderful to hear that it made your visit a pleasant one. We hope to see you again soon!
Team JoJo
I was swimming custome serviced by dawn at your…
I was serviced by dawn at your Lymington branch today and she went over and beyond to help me find what I needed.
Amazing service.
20 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Lymington store and that our team could assist you in finding the perfect items. We look forward to welcoming you again soon!
Team JoJo
Dawn was a lovely and so kind and…
Dawn was a lovely and so kind and helpful today when we visited the shop
20 March 2026
Unprompted review
Reply from JoJo Maman Bébé
Thank you for sharing your experience! We’re so happy to hear that Dawn made your visit a special one. We always strive to provide the best service, and it’s lovely to know that it made a difference. We look forward to welcoming you back soon!
Team JoJo
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