I ordered 90 Winter Pansy garden ready plants. A few had come out of their pots in transit, but all were healthy. Not as large as stated, but acceptable. They are now safely transplanted. They arrived... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 1820, Johnsons Seeds supply premium quality flower and vegetable seeds, young plants and gifts for gardeners.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good size,healthy well packed.One plant a little small but still healthy

Reply from Johnsons Seeds
The courier obviously put the box upside down for order #259330 .The antirrhinums were damaged, and only 22 of the 30 were OK. The impatiens were not too damage

Reply from Johnsons Seeds
Plants arrived in perfect condition, very healthy and undamaged. Despite the very hot weather they were thriving.

Reply from Johnsons Seeds
Plants were beautiful, very well established, and in great condition.

Reply from Johnsons Seeds
Your plants are always great and arrive really well packed and ready for the garden.

Reply from Johnsons Seeds
Good size plants in healthy conditions. The box was damaged but the plants were unaffected. Pleasing purchase!

Reply from Johnsons Seeds
My order of antirrhinum Twinny Rose arrived in a bashed up box by Yodel. Most of the plants had lost leaves, there was soil everywhere and I have little hope of many survivors even though I am trying to nurse them along. Whilst Yodel could have treated the package better, I have had plants delivered from other gardening companies who use MUCH better packaging than Johnsons and therefore their plants arrive in much better condition. It looked like my Johnsons plants had just been shoved in a box and left to fend for themselves. It has put me off using this company again. In addition, it is difficult to find out how exactly to leave a complaint on their website. Eventually, I found a page where you put in your details, which I have, but I am still waiting for a response...
No complaints at all as the staff were very helpful on the phone .

Reply from Johnsons Seeds
Plants were in great shape except that about 25% are small or dying because the tray/box is too small.
Derek Watson

Reply from Johnsons Seeds

Reply from Johnsons Seeds
The plants were an excellent size and in good condition ready to add to my pots and borders. Very pleased as all were worthy of planting, something I couldn't say about other suppliers. Well done

Reply from Johnsons Seeds
the garden ready plants arrived in perfect condition with no weak plans or damage

Reply from Johnsons Seeds
Arrived on due date in good condition, Hope the tubers, although late in the season to plant will bloom early autumn.

Reply from Johnsons Seeds
This company is efficient and supplied plants in excellent condition well handled during delivery and I am ordering from them again. They are local to me which I consider a great bonus and I recommend them if you are doubtful about online ordering. I rarely give 5 stars or recommend companies but I recommend them.

Reply from Johnsons Seeds
I have had a wide range of plants from Woolmans and been very pleased with them, they are very well grown, sturdy plants. There is a wide range to choose from including some unusual plants and the quality is very good. One or two have suffered in transit but the company was very helpful about the situation.

Reply from Johnsons Seeds
The plants were all shaken up when delivered and leaves broken off and implantable

Reply from Johnsons Seeds

Reply from Johnsons Seeds
In my opinion, good customer service is about dealing with deliveries that don't go to plan. My issues with damaged plants was dealt with promptly without any fuss.
Many thanks.

Reply from Johnsons Seeds
Plants are lovely just a pity that the courier can't read! Box knocked around but the plants have rallied around.

Reply from Johnsons Seeds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.