Joesdoors Reviews 

2,538
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,214 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff and professional fitters who complete kitchen installations efficiently while taking great care to keep workspaces completely tidy. Many consumers deeply appreciate the exceptional quality of the new worktops and describe the entire process from initial planning to final completion as remarkably smooth. However, some people mentioned communication delays and frustrating challenges when trying to get assistance from customer service regarding post-installation issues. Some reviewers also reported occasional flaws in product finishes or unexpected fitting problems that required extra time and effort to successfully resolve.

What people talk about most

Staff

People report positive experiences with staff, highlighting that salesmen and fitters are professional,... See more

Service

Reviewers mention positive feedback about service, noting that the overall experience from planning to... See more

Product

Clients share ambiguous opinions on product. While many consumers are thrilled with the transformation and... See more

Quality

Users describe positive interactions with quality, noting that the worktops and kitchen surfaces look... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a sharp contrast between positive and negative... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Time from first contact to initial visit, 5 stars. Time from initial visit to survey, 5 stars. Time from survey to installation, 3 stars (no progress communications), pre-installation contact, 5 stars... See more

Rated 4 out of 5 stars

Ive just had my kitchen re fitted by jos doors Jon mayo was my kitchen fitter he was excerlent at is job he didnt stop all day and done a great job would recomend him to anyone

Rated 5 out of 5 stars

Great service from start to finish. Kept fully informed of delivery and installation dates. Ryan was the fitter who did an excellent job replacing my cupboard doors. Thank you Ryan. Kitchen now l... See more

Rated 5 out of 5 stars

This company care. Each step from ordering, delivery then fitting you knew because they kept you updated. Always someone on a phone to answer questions. Date & time when my tops were too be fitted wa... See more



Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(2,538)

1,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joes doors great service.

Everything went well from ordering to fitting. Everyone was very helpful and delivery and fitting went to schedule. Luke, the fitter, was fantastic and completed in a day and half.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Had joes doors out to give a price for…

Had joes doors out to give a price for our small kitchen, WOW!! Over the next 2 weeks had 2 kitchen firms out ( and I mean nationwide) to quote for new kitchen and both quotes came in cheaper including fitting.

3 August 2026
Unprompted review
Joesdoors logo

Reply from Joesdoors

Hi, thanks for taking the time to leave your feedback. 😊

We’re sorry to hear that you felt our quotation was higher than the other options you received. We completely appreciate that price is an important part of any kitchen decision, and there will always be different options available in the market.

Our packages are designed around giving customers a complete kitchen makeover, using the existing kitchen where possible, with bespoke doors, panels, trims and worktops manufactured specifically for the individual kitchen. As with any quotation, there can be differences in exactly what is included, the specification of the products and the level of work involved, so it’s always worth making sure you’re comparing like-for-like.

We’re certainly not the right choice for every customer or every budget, and we completely respect that you have chosen another option.

We do appreciate you giving Joe’s Doors the opportunity to quote for your kitchen and wish you all the very best with your new kitchen. 😊

Rated 5 out of 5 stars

Really pleased with my doors and work…

Really pleased with my doors and work tops. Arrived when they said they would,and fitted efficiently with out any fuss.,not stopping for endless cups of tea/coffee as other workers have in the past.Very pleasant and helpful through out.Deffinately recommend Joe's doors to anyone.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with the result

Really pleased with the result

Really pleased with Joe’s Doors. Everyone we dealt with was friendly and helpful, everything went smoothly and the quality of the work was excellent.

The fitting was really well done and the kitchen looks completely different now. Great job all round and very happy with the result.

Would definitely recommend.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Well what I say apart from.Everything was great! Definitely recommend!

Well what can I say apart from.. I was extremely impressed with this company!
Cannot fault it at all! The drop off doors were on time and didn’t have to wait long before a fabulous young man came to fit them, he was amazing! Just got on with the job didn’t want to have lunch drink when I asked he just said I’m good thanks! He seriously loved his job!
All was good! I would definitely recommend “Joesdoors “to anyone!
Very very impressed! Thank you so much! I’m loving my kitchen 🤣🙏

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Top quality company, highly recommended..

What a top company, tick all the boxes from initial survey through to final installation and cleanup (including removal of old worktops etc). Kept to all planned timescales and the product quality met our high expectations. On top of all that, very friendly and professional at all levels.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

White sparkle overlay worktop

Lovely young lad, Stephen, fitted our overlay white sparkle work tops with a light grey sink & taps , very pleased with it, looks lovely bright & airy ,everyone has commented how much bigger the kitchen looks

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Braga

Had Braga come and fit me a new kitchen, top class job done, could not fault him, very satisfied with Joe’s kitchen from start to finish, thank you.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Have new quartz overlay work tops.fantastic job from start to finish they look amazing. The fitters were superb as well. Excellent job all round would highly recommend this company. First class

6 August 2026
Unprompted review
Rated 4 out of 5 stars

Very efficient Company

Very efficient Company. Would not hesitate to recommend.
Good quality fittings, perfectly fixed by Craig and Tony.
Slight problem with the timing and gas, but soon sorted.
All rubbish quickly removed.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

Guarentee Worthless

Everything was ok until a fault developed. A tap handle became defective under warranty and yes they provided a replacement but not a workman to fit it. Pointless guarentee

3 August 2026
Unprompted review
Joesdoors logo

Reply from Joesdoors

Hi Bear

Thank you for your review.

We are currently unable to identify you or your order from the information provided, so we would ask you to contact our Customer Care Team with your customer details so that we can look into the matter properly.

We are, however, a little confused by your statement that the warranty was “worthless” when, by your own account, the faulty tap was replaced under warranty.

The purpose of a warranty is to provide a remedy where a covered product develops a fault, and in this instance you confirm that a replacement was provided.

If there is a further issue that you believe remains unresolved, please contact us directly with your customer number and we will be happy to review the matter.

Rated 5 out of 5 stars

Really Happy Looks Like a New Kitchen

Everything arrived on time when they said it would. The fitter Chris Evans was really good he kept mess to a minimum and did a really good job of fitting the overlay worktops and sink.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Quality product - "Joe" did well

My wife and I talked about getting a new kitchen worktop, several months ago. The delay, may have worked in our favour, with the bonus of a new sink included FOC.
Good salesman, surveyor and fitter (Chris) combined to install an excellent worktop, that has been much admired. Good quality product, good communication, good job all round.
And rubbish removal done as promised.

10 August 2026
Unprompted review

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