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JobLeads Reviews 

21,572
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,387 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff's helpfulness and professional guidance, especially for resume reviews. The service is efficient and well-organized, offering valuable, easy-to-understand feedback that improved resumes. People also highlighted the excellent customer service, appreciating its honesty and kindness. However, some customers noted concerns regarding subscriptions, reporting that applying for jobs was behind a paywall. Reviewers mentioned that subscription details were not always clearly visible, and email notifications before trial periods ended were often absent. A few people also experienced unhelpful customer service or slow responses when issues arose.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the information provided to be great and... See more

Service

People report positive experiences with the service, particularly praising the resume review and professional... See more

Staff

Reviewers highlight positive aspects of staff, with many expressing appreciation for their professionalism,... See more

Subscription

Consumers find subscription to be negative, with many reporting unexpected charges after trial periods and a... See more

Customer service

Reviewers mention positive feedback about customer service, with many appreciating the helpful and honest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claudia was super helpful in reviewing my resume! She pointed out what I did well and what could be improved on, adding examples to help me change my resume. She also provided rational for why certain... See more

Company replied

Rated 5 out of 5 stars

It's my first time to have such a great and mindfully help. I'm working on this field for more than 15 years and you just gave me a very good reason to keep doing efforts. What esle can I say, I beli... See more

Company replied

Rated 5 out of 5 stars

Thank you. I am in a transitional period and have moved from one state and temporarily living in another state. I have not added my city to my resume since I will be moving to a third state once I hav... See more

Company replied

Rated 5 out of 5 stars

It gave good insight into what's needed to present to future employers. It pointed out how to write each section. It also showed me that I'll need to write each resume for the job I'm applying for. I... See more

Company replied


Company details

  1. Career Coach
  2. Career and Education Provider
  3. Career Guidance Service
  4. Employment Consultant
  5. Recruitment Service
  6. Resume Service

Written by the company

JobLeads is a digital career coach enabling professionals worldwide to get the job they desire. Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

14-day Full Access

Money-Back Guarantee

Never miss a relevant job with over 400,000 sources available. Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field. Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search. Unlimited access to guides, workbooks, and powerful templates. If you are unhappy for any reason during the first 14 days, just let us know – we’ll refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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Asks customers to review

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4.5

All reviews

(21,572)

4,625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience

Terrible experience. The subscription is way overpriced for what you actually get — I paid multiple renewal charges and got no real results, no responses, nothing that justified the cost. The service itself barely works as advertised.

On top of that, when a billing dispute came up, customer support took way too long to respond and address it properly. For a paid service, I expected much faster and clearer communication on payment issues.

Would not recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Added value to my resume 100 percent

The reviewer was precise and very clear on what needed to be sharpened up and what was already good to go. Easy enough for me to follow and make the necessary changes to give my resume more opportunities to make it past ATS systems that would/could fail to actually recognize that I am good fit for a position.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so pleased to hear that the review was clear and easy to follow, helping you make the necessary changes. It's wonderful to know that your resume is now better equipped to pass through ATS systems and showcase your suitability for positions. 🎯📝

Rated 5 out of 5 stars

I love how the author or the one who…

I love how the author or the one who make feedback and help me to fix a bit about my resume that soo honest. Thank you so much. And i will fix it. Because im still new and now im almost in internship time, so this is very helping me. Thank you so much for all the recommendations, correct my words and so on. Thank you.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We are so glad to hear that our feedback was helpful in refining your resume, especially as you approach your internship. It's wonderful to know our recommendations and corrections were valuable to you. Thank you for your kind words! 📝✨

Rated 5 out of 5 stars

igreat to know what I needed to work on…

igreat to know what I needed to work on and what I needed to really change on my résumé to make it stand out from the crowd I appreciate all the help

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad to hear that our assistance helped you identify key areas for improvement on your resume! We appreciate you sharing your positive experience and wish you the best in making your resume stand out. 📝✨

Rated 1 out of 5 stars

Keeps advertising a job to get you to buy something instead

Keeps advertising a job to apply to then won't continue until you give them money in the form of a package that isn't need by anyone...

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're sorry to hear that your experience did not meet your expectations.

JobLeads offers both a free Basic Membership and a Premium Membership. While many job listings can be browsed for free, certain features and services are available exclusively to Premium members. We always aim to make this clear during the sign-up process.

If you have any questions or would like us to review your experience, please contact us at community@jobleads.com. We'd be happy to assist you.

Rated 5 out of 5 stars

Thoughtful

Thoughtful, honest, and really down to earth

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad you found our efforts to be thoughtful and honest. Your kind words mean a lot to us. 📝💡

Rated 3 out of 5 stars

Premium is terrible.

I dont like hoe most jobs need premium to get hired. Not only is it a cheap way to get money but isnt also the number 1 way to drive people away from using your app. I recommend only making premium so u get get to the top of employee resumes faster or get thier applications sent faster instead of this
The only good thing i received from here was ats test which was really honest, and helpful. Thats was the only good thing about this app. Its going to be a 5/10 on this review untill you alter the premium.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

You are AWESOME!

You are AWESOME!! Everything totally makes sense. I see the clarity of the changes or recommendations made. My resume was a bit overwhelming. I have to now work on my high schooler’s resume and she no work experience.

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad our recommendations brought clarity to your resume! It's wonderful to know we could help. We understand the challenge of crafting a resume for someone with no work experience, and we're here to support you. 😊📝

Rated 5 out of 5 stars

Relevant Information

The information received was very relevant and very clear. 

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We are delighted to hear that the information we provided was both relevant and clear for you. We appreciate your positive feedback. 📝💡

Rated 5 out of 5 stars

This analysis gave me a clear vision of…

This analysis gave me a clear vision of my resume and the do's and don't's.
Thank you

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad our analysis provided you with a clear vision for your resume! Thank you for your kind words. 😊📝

Rated 5 out of 5 stars

Wow JobLeads rocks

Wow JobLeads rocks, very pertinent comments, I truly recommend !

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your wonderful feedback! We are thrilled to hear that you found our comments pertinent and that you truly recommend us. We appreciate your kind words. 📝🚀

Rated 2 out of 5 stars

Huge bill after initial trial

Like others here, I was hit with a bill of £59 after the 2 week trial membership. My fault for not being more cautious.
However I have tried to reach out to someone regarding this and have not received a single reply. I currently do not have an income due to my last employer going insolvent, which is why I tried the service out, so to get a huge bill has definitely hurt me financially.

Just disappointed that my money was taken and I have not been acknowledged at all, not even to tell me that I will not be receiving a refund.

I assume a lot of people will be in similar positions as me using their 2 week trial. Word of warning - SET YOUR OWN ALARM. Jobleads do not send out any communications to warn you that the trial period is coming to an end.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

My resume review was on point

My resume review was on point. This site is the best I have tried. I already have interviews. I only been on it for 2 days. Outstanding!!!! The amount of help with my resume, application, recommendations and the service they provide is second to none.

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We are so happy to hear about your success with interviews so quickly! It's wonderful to know our resume review, application assistance, and recommendations have been so helpful. We truly appreciate your kind words and positive feedback. 😊📝

Rated 5 out of 5 stars

Jobless not for long!

Your system is easy to use and reasonably affordable. Your product actively looks for jobs that fit my resume's experience and education to make a match. I love that you automatically generate a cover letter before submittal of the application.

22 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad to hear you find our system easy to use and affordable! It's wonderful that our product effectively matches jobs to your resume and that you appreciate the automatic cover letter generation. 🚀

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