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JobLeads Reviews 

21,564
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,387 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff's helpfulness and professional guidance, especially for resume reviews. The service is efficient and well-organized, offering valuable, easy-to-understand feedback that improved resumes. People also highlighted the excellent customer service, appreciating its honesty and kindness. However, some customers noted concerns regarding subscriptions, reporting that applying for jobs was behind a paywall. Reviewers mentioned that subscription details were not always clearly visible, and email notifications before trial periods ended were often absent. A few people also experienced unhelpful customer service or slow responses when issues arose.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the information provided to be great and... See more

Service

People report positive experiences with the service, particularly praising the resume review and professional... See more

Staff

Reviewers highlight positive aspects of staff, with many expressing appreciation for their professionalism,... See more

Subscription

Consumers find subscription to be negative, with many reporting unexpected charges after trial periods and a... See more

Customer service

Reviewers mention positive feedback about customer service, with many appreciating the helpful and honest... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claudia was super helpful in reviewing my resume! She pointed out what I did well and what could be improved on, adding examples to help me change my resume. She also provided rational for why certain... See more

Company replied

Rated 5 out of 5 stars

It's my first time to have such a great and mindfully help. I'm working on this field for more than 15 years and you just gave me a very good reason to keep doing efforts. What esle can I say, I beli... See more

Company replied

Rated 5 out of 5 stars

Thank you. I am in a transitional period and have moved from one state and temporarily living in another state. I have not added my city to my resume since I will be moving to a third state once I hav... See more

Company replied

Rated 5 out of 5 stars

It gave good insight into what's needed to present to future employers. It pointed out how to write each section. It also showed me that I'll need to write each resume for the job I'm applying for. I... See more

Company replied


Company details

  1. Career Coach
  2. Career and Education Provider
  3. Career Guidance Service
  4. Employment Consultant
  5. Recruitment Service
  6. Resume Service

Written by the company

JobLeads is a digital career coach enabling professionals worldwide to get the job they desire. Our mission is to digitalize all aspects of career coaching to make it accessible and affordable for every professional.

14-day Full Access

Money-Back Guarantee

Never miss a relevant job with over 400,000 sources available. Access every job from 45,802+ headhunters. Connect with all relevant headhunters in your field. Access all job-seeker MasterClasses created by career experts. Attend all webinars to learn about every aspect of a successful job search. Unlimited access to guides, workbooks, and powerful templates. If you are unhappy for any reason during the first 14 days, just let us know – we’ll refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.5

All reviews

(21,564)

4,614 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great feedback

I really appreciated the constructive criticism. I can institute the recommendations made without difficulty and also appreciated the kindness in the suggestions. The acknowledgement of the good portions was also a bonus. Thank you!

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so pleased to hear that you found the constructive criticism and suggestions helpful and easy to implement. It's wonderful that you also appreciated the acknowledgment of the positive aspects! Thank you for your kind words. 💼✨

Rated 5 out of 5 stars

Useful tips and recomendations

Tips and recomendations were very useful.
Thank you very much.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad our recommendations were helpful to you. Thank you for your kind words, we truly appreciate your feedback! 🍀✨

Rated 5 out of 5 stars

Appreciate this review by Silvia that…

Appreciate this review by Silvia that would definitely improve what I need to let recruiters know about my job experience

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so glad to hear that our review was helpful in improving how you communicate your job experience to recruiters! Thank you for your kind words. 📝🚀

Rated 1 out of 5 stars

Misleading Premium Trial

I signed up for the Premium trial and provided my card details. Unfortunately, I found no real value in either the Premium features or the platform itself.

When the subscription renewed, I contacted customer support explaining that I had not received any reminder about the end of the trial or the upcoming charge. Since I hadn't used the service and had no intention of continuing, I politely asked them not to charge me for the new billing period. They refused. About a year and a half later, they referred the case to a debt collection agency.

Very poor customer care. If you try the Premium trial, make sure to keep a close eye on your subscription and cancel it yourself in time.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Resume Analysis

The oriented detail of my resume analysis which allows me to develop my resume in a better way and Claudia’s narration is very easy to understand and helps me to find the points that I should adjust.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

Thank you for your wonderful feedback! We are so pleased to hear that the detailed analysis of your resume was helpful and that the narration made it easy to understand the adjustments needed. 📝✨

Rated 5 out of 5 stars

Thank you for your wonderful and speedy…

Thank you for your wonderful and speedy responses to any questions I have asked, well recommended to anyone pursuing a job role.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so pleased to hear that our quick responses were helpful to you. We wish you the best in your job search! 📝💡

Rated 1 out of 5 stars

Terrible experience

Terrible experience. The subscription is way overpriced for what you actually get — I paid multiple renewal charges and got no real results, no responses, nothing that justified the cost. The service itself barely works as advertised.

On top of that, when a billing dispute came up, customer support took way too long to respond and address it properly. For a paid service, I expected much faster and clearer communication on payment issues.

Would not recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Added value to my resume 100 percent

The reviewer was precise and very clear on what needed to be sharpened up and what was already good to go. Easy enough for me to follow and make the necessary changes to give my resume more opportunities to make it past ATS systems that would/could fail to actually recognize that I am good fit for a position.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're so pleased to hear that the review was clear and easy to follow, helping you make the necessary changes. It's wonderful to know that your resume is now better equipped to pass through ATS systems and showcase your suitability for positions. 🎯📝

Rated 5 out of 5 stars

I love how the author or the one who…

I love how the author or the one who make feedback and help me to fix a bit about my resume that soo honest. Thank you so much. And i will fix it. Because im still new and now im almost in internship time, so this is very helping me. Thank you so much for all the recommendations, correct my words and so on. Thank you.

24 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We are so glad to hear that our feedback was helpful in refining your resume, especially as you approach your internship. It's wonderful to know our recommendations and corrections were valuable to you. Thank you for your kind words! 📝✨

Rated 1 out of 5 stars

Keeps advertising a job to get you to buy something instead

Keeps advertising a job to apply to then won't continue until you give them money in the form of a package that isn't need by anyone...

23 July 2026
Unprompted review
JobLeads logo

Reply from JobLeads

We're sorry to hear that your experience did not meet your expectations.

JobLeads offers both a free Basic Membership and a Premium Membership. While many job listings can be browsed for free, certain features and services are available exclusively to Premium members. We always aim to make this clear during the sign-up process.

If you have any questions or would like us to review your experience, please contact us at community@jobleads.com. We'd be happy to assist you.

Rated 3 out of 5 stars

Premium is terrible.

I dont like hoe most jobs need premium to get hired. Not only is it a cheap way to get money but isnt also the number 1 way to drive people away from using your app. I recommend only making premium so u get get to the top of employee resumes faster or get thier applications sent faster instead of this
The only good thing i received from here was ats test which was really honest, and helpful. Thats was the only good thing about this app. Its going to be a 5/10 on this review untill you alter the premium.

22 July 2026
Unprompted review

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