JMAC Supply Reviews 263

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They make me smarter and save not only hundreds of dollars but over time thousands. We can replace a detector head in house for a couple hundred dollars, and an alarm company charges up to 800.00 or... See more

Rated 5 out of 5 stars

We had missing hardware and a critical timeline. Lucas was able to help me quickly source hardware, and the JMAC staff walked the order to a shipping location after their daily bulk shipment had alre... See more

Rated 5 out of 5 stars

Excellent Service!! JMAC was extremely helpful when we were in a tight squeeze needing parts.I called for three requests and spoke to Lucas. He helped me figure out alternatives for a discontinued pr... See more

Rated 1 out of 5 stars

I highly recommend you do not purchase anything from this SCAM company! They use illegal bait and switch tactics to reel you in after you've done lots of research to find the best prices for what you... See more

Company details

  1. Safety Equipment Supplier

Written by the company

JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan Barbosa- Excellent

Ryan Barbosa was polite, transparent, and clear in processing this order and helping me. We appreciate his business and look forward to reaching out to deal with him for our corporate account.

11 November 2024
Rated 2 out of 5 stars

Not a good experience

I ordered some parts for an important client and they were discontinued. The crew from JMAC reached out very fast and found a suitable replacement without a big increase in price. Update 12/03/24. My original order was placed 11/07/24 with 7-11 business days on shipping. Today 12/03/24 I had not heard back from Jmac or received a tracking notice so I emailed them about it. The customer service rep was polite and replied fast. However I received a tracking number today 12/03 saying that the shipping label was being created and not in the system yet. I understand it is a busy time of the year and things can happen. My client has been on me about getting the work done and It is making my company look unfavorably with them. In the mean time Jmac was just sitting on a paid for order and it took me reaching out for them to ship it finally. I can’t in good faith recommend them.

10 November 2024
Rated 5 out of 5 stars

Extremely Pleased

Lucas V was very helpful from receiving quote, making changes, etc all the way to payment. Smooth process made it easy on my part, thanks

8 November 2024
Rated 5 out of 5 stars

Excellent Experience

My shopping experience with JMAC Supply was top-notch! My sales person was knowledgeable and efficient. I received my order the next day and was able to continue my project with flying colors. I will definitely be shopping at JAMC Supply in the future.

8 November 2024
Rated 5 out of 5 stars

Exceptionally friendly, prompt, and helpful service.

My first experience with JMAC was excellent. Lucas was wonderful to work with, and promptly handled overnight shipping (even coordinating through another partner) meant that my project was saved at the eleventh hour when I needed an unexpected piece of equipment. I will certainly look to JMAC in the future. I really appreciate picking up the phone and immediately talking to a human - I really felt like my time was valued during this transaction.

5 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look