JMAC Supply Reviews 263

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

They make me smarter and save not only hundreds of dollars but over time thousands. We can replace a detector head in house for a couple hundred dollars, and an alarm company charges up to 800.00 or... See more

Rated 5 out of 5 stars

We had missing hardware and a critical timeline. Lucas was able to help me quickly source hardware, and the JMAC staff walked the order to a shipping location after their daily bulk shipment had alre... See more

Rated 5 out of 5 stars

Excellent Service!! JMAC was extremely helpful when we were in a tight squeeze needing parts.I called for three requests and spoke to Lucas. He helped me figure out alternatives for a discontinued pr... See more

Rated 1 out of 5 stars

I highly recommend you do not purchase anything from this SCAM company! They use illegal bait and switch tactics to reel you in after you've done lots of research to find the best prices for what you... See more

Company details

  1. Safety Equipment Supplier

Written by the company

JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

263 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worse supplier to work with

Worse supplier to work with. Communitions is none and there return policies nonexistent even though it says free return on the product you're buying.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Ryan Barbosa

Customer service representative, Ryan Barbosa, answered my request about an item that I wanted to see if you had in stock and available to ship immediately. Ryan put me on hold for less than a minute and told me it was in stock and can be shipped immediately. I placed the order with Ryan, and I received my confirmation within minutes . Great customer service.

27 November 2024
Rated 5 out of 5 stars

JMAC is always my go to…

JMAC is always my go to for quick and easy acquisition of Access Control, Alarm, and Fire System components. Amazing customer service and quick shipping.

27 November 2024
Rated 5 out of 5 stars

Thank you.

Sales Rep Jake L. Answered my questions as needed and promptly processed my order, and waited until I received my confirmation via email.

26 November 2024
Rated 5 out of 5 stars

Fast

When I placed my order, I requested the company contact me with possible faster shipping options. Within a few hours, I received a phone call and email. They not only had a faster shipping option, but were informed and professional. I immediately received an email with my updated information. Thanks to Ryan for the initial response and to T.J. for being a pleasure to work with over the phone.

26 November 2024
Rated 5 out of 5 stars

CUSTOMER SERVICE

I requested a bulk order quote from Lucas and had it in just a couple minutes with a fair price that solidified our deal. I called him for payment and while on the phone he reached out to the manufacture to get me the best expected lead time and answered all of my questions.

25 November 2024
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. We are a business and our tax resale certificate was immediately recognized and credited accordingly. We are very satisfied with the service received.

24 November 2024
Rated 5 out of 5 stars

easy to deal with

easy to deal with. had issue with item ordered and was given options to work with. very prompt service

19 November 2024
Rated 5 out of 5 stars

JMAC was at the top of a google search…

JMAC was at the top of a google search for a critical fire alarm part that our customer needed. The CSR answered the phone promptly and redirected me when the part I needed had been discontinued. I placed my order over the phone and the service was prompt, timely, knowledgeable and professional. We are completing a credit app with this vendor for future business.

19 November 2024
Rated 5 out of 5 stars

Great Company and Wonderful Service

Order processed and was shipped out quickly. A small part was damaged in shipping so contacted team through the webform on their site. They were easy to work with and helped resolve the issue quickly. Will order from them again in the future and am confident everything will go well even if the unforceen happens.

13 November 2024

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