Jewellery Doctor Reviews 

969
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship and the high quality of various jewellery repairs such as resizing and stone replacements. Many people note that cherished items like rings and bracelets are successfully restored to a brilliant and pristine condition. Consumers also highlight the very reasonable prices and the completely transparent quotes provided before undertaking any work. Clients truly appreciate the remarkably quick turnaround times and the helpful step-by-step updates received throughout the entire process. Reviewers would definitely not hesitate to recommend this reliable and professional service to others for future jewellery fixes.

What people talk about most

Service

People report positive experiences with service, highlighting the professional and efficient care provided... See more

Product

Reviewers highlight positive aspects of product quality, noting that repaired rings, bracelets, and necklaces... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are restored to a... See more

Price

Reviewers mention positive feedback about price, consistently highlighting reasonable costs compared to local... See more

User experience

Users describe positive interactions with user experience, highlighting that the entire process is smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Jewellery Doctor many times to re-string my Links of London bracelet. Quality craftsmanship I know my item is in safe hands. To me it’s unique from beginning to end. Make contact receive env... See more

Rated 5 out of 5 stars

I had sent my engagement ring to be resized it also needed claws replaced and cleaned. Barry couldn’t have done enough for me , fantastic communication and ensured I received it back before my H... See more

Rated 5 out of 5 stars

I was dubious about sending my Links of London sweetie bracelet for re stringing to the Jewellery Doctors. Rest assured everything was great. The whole process took about a month and my bra... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ This is the second time I’ve used Jewellery Doctor to polish and rhodium-plate our wedding rings, and once again they’ve done an exceptional job. The previous finish lasted a full five yea... See more


Company details

  1. Repair Service

Information provided by various external sources

We repair ALL types of jewellery. Whatever your requirements, our expert team are here to help. Everything you need for your damaged or broken jewellery is carried out in our jewellery workshop by professional repairers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

969 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(969)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent, as always

As always, excellent work and jewellery returned like new. Never been disappointed with the quality of the work I’ve received from Jewellery Doctor. Used them many times and can highly recommend them.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

My husband Steve found the jewellery doctor online for me. I have two white gold rings that the plating had worn off and they were looking very yellow. We sent pics of the rings and received a very good provisionel quote price. We went ahead and was sent a postage bag, we sent them off and had confirmation Barry when he had received them. He confirmation the quote price was correct and we agree for him to go ahead, I received my rings back in less than 10 days and they look absolutely amazing. We were keep informed at every step. Would highly recommend.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

THIS IS DEFINITELY THE COMPANY TO USE FOR JEWELLERY REPAIR!

I came across the Jewellery Doctor on social media. Sent a Return to Tiffany bracelet with a snapped chain and it was repaired and heart also reattached successfully.

Excellent service, advised of progress step-by-step. Wish I'd sent my engagement ring to be sized....£390 at my usual Jewellers, quote 50% less with the Jewellery Doctor!!!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service and workmanship

I've used Jewellery Doctor annually for rhodium plating our wedding rings and have always been delighted with the results. The process is smooth, communication is excellent, and I am kept updated every step of the way. The rings always return looking fantastic. I will certainly use them again and highly recommend their services!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

My bangle repair is amazing it's given…

My bangle repair is amazing it's given me the confidence to wear it again it looks like new and adding a safety chain you would think it had always had one thank you so much I will always recommend you to family and friends 🧡

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Always a professional service with honest and transparent feedback on the repair. I would thoroughly recommend this completely secure postal service.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I recently had a sentimental ring repaired through Jewellery Doctor. It was my late-Nans ring which was cut and multiple gems lost. They repaired the ring and it looks beautiful. Thank you!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service which I would recommend

An excellent service which I would recommend. I received regular updates by email and it was a smooth and easy process from start to finish. Very pleased with my repaired bracelet which is just like new!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate, use this excellent company to revive your jewellery!

I was so upset after my cross & chain turned a horrible dull shade after years of perfumes & lotions but after using Jewellery Doctor it’s now sparkling like it’s brand new! Extremely professional and very reasonable prices, I highly recommend this company and I will be using them again to replace 2 missing stones from a ring.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Such a brilliant process

Such a brilliant process - easy to navigate website, envelope sent quickly for collection, kept informed every step of the way and had my bangles repaired and returned looking like new. Would definitely use again in future.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I had sent my engagement ring to be…

I had sent my engagement ring to be resized it also needed claws replaced and cleaned.

Barry couldn’t have done enough for me , fantastic communication and ensured I received it back before my Holiday.
I’m so delighted with the workmanship and delighted I can wear it again .

Highly recommend ⭐️⭐️⭐️⭐️⭐️

5 August 2026
Unprompted review

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