Jet2holidays Reviews 

Seamless travel and another great holiday with Jet2 in Ibiza. Friendly staff from check in to landing.

Jet2 always provides excellent service. The hotel, Oceanus Aparthotel, is excellent - rooms, staff, facilities. Olhos d'agua resort is a beautifully located holiday resort.

The location of the hotel is great the staff seemed friendly and welcoming especially reception, the food was very hit n miss as the section for hot wasn’t amazing it lacked veg and other food at evenings, the room was good clean well so we thought my husband developed a rash from the bed sheets so he didn’t sleep very well. I would have raised it but he didn’t tell me till later on into the holiday and the hotel was filling up with guests the spa and sauna was good as you have to book a slot they have a gym also we had a look but I didn’t have my gym gear with me. The bar area was good and great view of the beach and ocean also the bar next door was great as we was there when there was England match so we watched it there. All n all great location for hotel just few bits reguarding the room bedding and the food could be better.

Best travel company by far, wouldn’t use anyone else.

2 days into holiday my wife had food poisoning which lasted nearly 3 days. The hotel was the only place we had ate and drank. We thought she had just been unlucky until we returned home and realised many people in the hotel also had food poisoning

Very clean. Good food. Good atmosphere. Too far out to be able to go for a walk. Got a bit bored

Lifeguard/pool attendant barricaded himself behind the towels without a clear view of the pool and spent most of the time chatting on his phone on hands free. Some of the staff in the snack bar were very inexperienced, slow and lacking direction, no obvious supervisor/manager. Reception dealt with a complaint by handing a card over and telling my friend to put it on TripAdvisor. The Sky Bar which was originally on the hotel App as closing at midnight (depending on demand), was then changed to closes at 9.30 pm after we complained about it not being open the night before @ 9.45 pm, even though there were 4 tables with people sitting there and we were told to go by a security guard as it was closed. The pool had dirt and sand at the bottom of it and we didn’t see it cleaned once in the 5 days we were there. The dinner was basic and although dinner was from 6.30pm-9.30 pm, they started clearing everything away about 9.10 pm, again no signs of any supervisor or manager. The staff seemed to lack direction and enthusiasm and were left largely to do as they pleased. One bar tender, when my daughter (26 years old) went to the bar alone to order some drinks, asked whether she would like him to come to her room - creep!

Flights on time and easy transfer through both airports. Only slight complaint would be comfort of seats on plane.

Flights were on time, staff were friendly and no hassle. Particularly liked how we could drop off our suitcases the night before our flight.
Really liked the hotel and the staff were excellent, though we had a problem with smell at certain times from the AC.

Jet 2 holidays are our 'go to' tour operator every time. Find the staff friendly and professional and service throughout the holiday second to none.
Sidari resort has something for everyone, we love it there.
Only issue we had was the return flight... which was not the fault of Jet2... but due to insufficient ground staff at corfu Airport for those needing assistance. We were stuck on runway 2.5hrs as we missed our flight slot.
Overall though a really great holiday in Corfu

Have used Jet 2for my holidays for many years and always excellent experience from booking to reps at airport and destination as said used many times and cannot ever having an issue great company personally would not use any other company

Jet2 Ground Staff and Air Crew are excellent. Well organised and helpful.
Palmyra Hotel is lovely having stayed there last year (we booked independently). Lovely rooms and new pool area added this year. Very comfortable beds. Spotlessly clean.

Great accommodation, clean, bright and roomy with a good outlook.
The hotel team were highly professional and supportive.

Jet2 was fine all the way and return. Shame about the shocking hotel

Jet were fine , the rooms were clean although a bit tired . The lift wasn’t working so had to dodge cleaners everyday to access lifts at other end of building which wasn’t easy with a push chair. Only one exit, entrance to hotel after 6 pm ., due to maintenance. Arrived in the dark and the walk to let’s was unlit and felt unsafe especially having never been before. The swimming pools were good for kids, the restaurants were a free for all kids everywhere and to get your food without bumping into them was a minor miracle . Got the impression some parents didn’t see their kids all day , some from a young age . Spanish airports were great (Palma) Edinburgh on the other hand was ridiculous, sat on plane for 15 mins on a bus for 10 minutes and then still had to walk about 1 mile to get to customs where the queueing system is wrong especially if you’ve just carried a toddler for a mile. The baggage handling is terrible only one carousel for at least 2 planes , only 2 at international arrivals been like that forever even though the airport has never been busier . Feels like they know you have no choice but put up with it

Very slick service, informative but not in your face. Everything met expectations and will travel with Jet2 again for sure!

Absolutely amazing experience! First time booking with Jet 2 and couldn't fault it at all. From arriving at the airport we were welcomed immediately and supported to use the self check in for our suitcases. There were no queues at all for Jet 2 check in, however we noticed other companies had long queues. There was also staff members throughout each stage of the airport providing information on the next steps. Transfers were also fantastic and very helpful. Will definitely be using Jet 2 for future holidays.

Jet 2 are a brilliant company all lovely helpful staff from booking your holiday to flying with them wouldn’t fly with anyone else nothing beats a jet 2 holiday 😊✈️

Quick bag drop off on outward trip and hotel bag drop on return trip made things easier