Jaycotts Sewing Supplies Reviews 214

Did not know about this place until someone told me about it, so glad they did. I purchased a sewing machine from them the staff were very friendly and knowledgeable and I am made up with my machine.

High quality products delivered super fast!

I ordered 2 half price patterns from Jaycotts yesterday, the first day of Butterick sale. They arrived today, Saturday, less than 24 hours later, in a robust cardboard pattern size envelope that I can reuse. What’s more Jaycotts take no profit from the postage cost of £2.50 unlike some others that charge £4.00.
The best thing is that this service, while exceptional to me it is not to Jaycotts, they maintain this standard every time. That is why they are my first choice for patterns from the big companies, haberdashery etc.
I thought it was time I said thank you to them.

My go-to for cotton threads

Fast, high quality, fuss-free service

Very fast review.
Ordered one day and received the next! That's what I call service and is quite rare these days so thank you very much Jaycotts. I am a returning customer but haven't bought anything from you in a long time for whatever reason. I shall be making you my first port of call in future.

Very good selections of sewing items.
Good value and very fast delivery.

I have just had my machine serviced and it’s as though I have just purchased a new one, it’s wonderful and the service is wonderful. Thank you everybody 🤣

Excellent service. Have used the site over a few years and always have what I want and despatched items very quickly, often same day.

Superb company, efficient, accurate descriptions on website. Items arrive next day as promised. Have used Jaycotts for years - and visited.

Wow…talk about great service! I ordered a few items of haberdashery yesterday afternoon - the package arrived noon today. Super efficient, well packaged, quality products and at very reasonable prices. I have shopped with Jaycotts for some years now. It’s great to know I can still purchase accessories for my ageing sewing machine - everything on the website is so easy to find. Excellent search engine. Really, well done Jaycotts - long may you reign!

Ordered at lunchtime. Delivered next morning. Great service, great price and free next day postage.
Absolutely excellent.

Placed my order around 1.30pm, I received emails confirming my order had been received almost immediately. Fifteen minutes later I received an email confirming my order had been shipped. Great prices and outstanding service.

This company is just outstanding. We place an order and it arrives the next day. All the staff are friendly, kind and knowledgeable and are lovely to deal with. It is a joy to work with Jaycotts. Thank you so much everyone for your hard work and great service. Outstanding team to be proud of.

Simply had to write a review for the impeccable customer service and experience I had from Jaycotts. I ordered ribbon for Christmas and a couple of other sewing supplies. The items arrived beautifully wrapped and next day delivery for a very low postage cost. I had spoken to a gentleman on the phone to confirm stock of an item and he was very helpful and attentive. Excellent 💫

having ordered zips from Jaycotts and another company on the same day, I have to say what an amazing service Jaycotts give. My order was dispatched and recived within 48hrs where as the other compant took over 1 week. Having paid same postage for both companies I was surprised. The speed of delivery is very important to me for my small business. The quality of goods is also outstanding.

Ordered some Swedish tracing paper yesterday. It arrived next day. Love Jaycotts.

Lovely choice of items, reasonable pricing and super fast delivery. Will use again.

I've been ordering from Jaycott's for years (mostly patterns, zips, interfacing, needles) and they are always incredibly fast to pack and ship orders. They have a great selection of sewing patterns and haberdashery--I can't recommend them enough!

I put in my order online on Sunday evening and it arrived by post on Tuesday. I live in the North East of Scotland and have to put up with deliveries taking much longer to arrive. The goods are exactly as described and just what I need to start my project.

First class customer service

We ordered a pattern and when it arrived it had a page missing. We let the staff at Jaycotts know at 10 o'clock on Tuesday and had a response within a couple of hours to say they were sending another on.

By the next day, Wednesday, we had a replacement.

In times when it's almost impossible to deal with anything other than a chat bot it's refreshing to deal with such helpful people. Thank you so much, we will be recommending you to all our sewing friends.