Requested a Withdrawal yesterday at 6:58pm, after reading some off the bad reviews, I was worried and anxious, hours passed was still pending, but after a few live chat conversations and waiting 24hrs... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good selection of games, good speedy customer service. Had a lot of luck to begin with but not so good now. Hopefully that will change .
Company replied
The privacy is good and all site is very easy to use plus games are entertaining because most spins gives you a win and if you really want to win then this is the right site. Good bonuses is well if p... See more
Company replied
Firstly, I’d like to mention how FAST I got a response and also how fast I got an answer to my enquiry! The agent that assisted me is “Grace” and she definitely is coming in as my saving Grace! Absol... See more
Company replied
4.2
Great
651 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I believe this casino is dirty I have…
I believe this casino is dirty I have spend so much money and never had a big win I am talking over months.
Doesn’t matter what game it does not let you win at all I had enough I closed my account
I know this is gambling I know I can loose lots of money but I should win at least once which has never happened
Customer service giving bonus so I have to play over 5k if not I can not withdraw any money
ITS A SCAN AVOID
13 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Akwinder!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Reece!
Thank you so much for your wonderful review. Your satisfaction truly means a lot to us, and we're thrilled to hear you had a fantastic experience. Your support motivates us to keep enhancing our service, and we look forward to welcoming you back soon for another great visit!
Best wishes,
JackpotRaider Team
Great site
Great site! I do wish they had a quicker process, they say may take up to 24 hours but it’s always the full 24 hours or longer they make you wait! And then wait longer to receive your money! By that time You already spent on there again or cancelled your withdrawl , that shouldn’t be an option!
13 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Katie!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Thank you for your understanding.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Paulina!
Thank you so much for your lovely review! Your satisfaction truly means everything to us, and we're thrilled to know you had a wonderful time. Your support motivates us to continue enhancing our service, and we’re excited to welcome you back soon for another fantastic experience!
Best regards,
JackpotRaider Team
SCAM AVOID
I honestly believe this site is a scam.
I can’t even find who their license is with.
Are players even allowed to play from the uk?
I have deposited over £10,000. I believe that the games are fixed. No questions asked where I have got that amount of money from. I started playing two particular games once joining and then they disappeared from the site. One game I was playing kept glitching and I had to keep reloading, paying more attention it appeared to happen when I should have had a big win.
I am going to report this site to the gambling commission as the site is not found under jackpot raider.
Please please avoid this site and protect your mental health and finances.
12 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Karen!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Shannon!
Thank you so much for your wonderful review! Your happiness truly matters to us, and we’re thrilled to know you had a fantastic experience. Your support motivates us to continue growing and providing the best service possible. We look forward to welcoming you back soon for another great time!
Best regards,
JackpotRaider Team
Fantastic
Fantastic, the app is so good and easy to use. They’re great for bonuses.
9 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Jodie!
We sincerely appreciate your kind words and positive feedback! It means a lot to us to hear you enjoyed your visit. Your support encourages us to continue improving, and we’re excited to see you again soon for another memorable experience!
Best wishes,
JackpotRaider Team
Good website
Really enjoying my experience on this site loads of bonuses to claim and very easy to use 👍🏻
7 June 2025
Unprompted review
Reply from Jackpotraider
Hi there, Kobie!
Thank you so much for your lovely review! Your happiness is our greatest reward, and we’re thrilled to know you had a wonderful time. Your support motivates us to keep striving for excellence, and we look forward to welcoming you back soon for another fantastic experience!
Warm regards,
JackpotRaider Team
Great customer service really helpful
Great customer service really helpful
7 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Sam!
Thank you so much for your wonderful review! It truly means a lot to us to know you had such a fantastic time. Your satisfaction is our greatest reward, and your support motivates us to keep striving for excellence. We look forward to welcoming you back soon for another great experience!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Black Billz!
Thank you so much for your review! We're thrilled to know you had a fantastic time with us. Your satisfaction is truly important, and your support encourages us to keep enhancing every experience. We look forward to welcoming you back for more excitement soon!
Best regards,
JackpotRaider Team
Up to now so far so good currently…
Up to now so far so good currently awaiting a withdrawal
So will update
3 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Lydia!
Thank you so much for your kind review! Knowing that you had a fantastic experience truly means everything to us.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Your support motivates us to keep enhancing our service, and we’re excited to welcome you back soon for another great time!
Best regards,
JackpotRaider Team
Very helpful
2 June 2025
Unprompted review
Reply from Jackpotraider
Hello, Aran!
Thank you so much for your thoughtful review! We’re thrilled to hear you had such a great time. Your satisfaction is incredibly important to us, and your support motivates us to keep getting better. We look forward to welcoming you back soon!
Best regards,
JackpotRaider Team
Great site always lucky and helpful…
Great site always lucky and helpful staff if you have any issues
1 June 2025
Unprompted review
Reply from Jackpotraider
Hi there, Billy!
We truly appreciate your wonderful feedback! It means a lot to know you had a fantastic experience with us. Your continued support keeps us striving for excellence. We can’t wait to see you again soon!
Best regards,
JackpotRaider Team
Brilliant site very friendly and…
Brilliant site very friendly and helpful good bonuses
1 June 2025
Unprompted review
Reply from Jackpotraider
Greetings, Martin!
Thanks a ton for your amazing review! It brings us real joy to hear that you enjoyed your time with us. Your satisfaction drives everything we do, and we’re excited to welcome you back for another great visit!
Best regards,
JackpotRaider Team
Fantastic customer service they have…
Fantastic customer service they have surprised me. I recommend this site
1 June 2025
Unprompted review
Reply from Jackpotraider
Hello!
We’re so thankful for your kind words! Knowing you had a positive experience truly makes our day. Your support encourages us to keep delivering top-notch service. We hope to have you back again soon!
Best regards,
JackpotRaider Team
Brilliant site plenty of games to…
Brilliant site plenty of games to choose from really happy
1 June 2025
Unprompted review
Reply from Jackpotraider
Hey there, Jay!
We’re absolutely delighted by your review - thank you! Your satisfaction means everything to us, and we’re so glad you had a great experience. Your encouragement keeps us moving forward, and we look forward to seeing you again!
Best regards,
JackpotRaider Team
10/10 in jackpotraider highly…
10/10 in jackpotraider highly recommended
30 May 2025
Unprompted review
Reply from Jackpotraider
Hello, Ben!
We truly appreciate your thoughtful review! It’s always wonderful to hear that our guests enjoyed their time. Your satisfaction drives everything we do, and your support keeps us inspired. Can’t wait to see you again soon!
Best regards,
JackpotRaider Team
Honest
Great company and honest.. quick payout and great bonuses.. highly recommend this
29 May 2025
Unprompted review
Reply from Jackpotraider
Hello, Melvin!
Thanks a lot for your amazing feedback! Knowing you had a great experience really means the world to us. Your continued support pushes us to keep delivering the best. We’re excited to have you back again soon!
Best regards,
JackpotRaider Team
Reply from Jackpotraider
Hello, Skye!
Thank you so much for your wonderful review! Knowing you had a fantastic experience truly means a lot to us. Your support motivates us to continue enhancing our services, and we look forward to welcoming you back soon for another great visit!
Best regards,
JackpotRaider Team
The customer service agent was exceptional
The customer service agent was extremely helpful and went above and beyond to try and help me. A credit to the company and should be rewarded for what she brings to the customer experience
27 May 2025
Unprompted review
Reply from Jackpotraider
Hello, Stephen!
Thank you for your generous review! Your satisfaction is our greatest reward, and hearing about your fantastic time inspires us to keep striving for excellence. We eagerly await your next visit for another amazing experience!
Best regards,
JackpotRaider Team
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