Ivory Graphics Ltd Reviews 

377
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the attention to detail and professional printing results. Many people commend the staff for their attentiveness, helpfulness, and professional approach, providing excellent communication and guidance throughout the process. Reviewers frequently highlight the outstanding customer service, noting the ease of the process and the company's commitment to ensuring high standards and successful outcomes. However, some customers also noted specific issues with product accuracy, such as off-centred printing or missing features like foiling, and occasionally received items with squashed corners due to packaging. A few other people also felt that the service process could be slow, with lengthy production times, or experienced communication challenges regarding design limitations and order fulfillment.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the high... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their commitment to ensuring... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's responsiveness,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We requested an order at very short notice and the team at Ivory worked with us to make sure we could meet this deadline. From Jason in sales to the artwork team Olivia and Louie, they were all wonder... See more

Rated 5 out of 5 stars

Simple process, attentive team, and great quality final products. I would highly recommend Ivory (and already have). I used Ivory to help me launch a new product for my business - a deck of creati... See more

Rated 5 out of 5 stars

Ivory Graphics are my go to company for printing spirit cards. The quality of product is superb and their customer service is one of the best I've experienced. They are attentive and friendly and know... See more

Rated 5 out of 5 stars

Mel was very supportive and attentive as I made my decision to have my first card deck printed I was able to eaisly upload and change the templates (making numerous revisions)and everything was done... See more


Company details

  1. Toy and Game Manufacturer
  2. Commercial Printer
  3. Digital Printer
  4. Digital Printing Service

Written by the company

We’re Ivory, one of the largest custom card deck manufacturers in the United Kingdom! With over 30 years of experience in the industry, we have established ourselves as a leading provider of high-quality card games. We understand the importance of precision and attention to detail when it comes to printing cards. Whether you are a game designer, a tarot enthusiast, or a coach looking for custom cards, our team of skilled professionals is here to bring your visions to life. We take pride in our state-of-the-art printing technology and our commitment to using top-notch materials, ensuring that every card we produce exceeds your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

377 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.8

All reviews

(377)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service and outstanding product quality.

I needed custom Top Trump Cards produced for a high-profile client, and every step of the process was seamless. I communicated the need for a fast turnaround, and not only did they keep me updated on their standard timelines, but the cards were delivered even faster than expected. The client was absolutely thrilled with the final result. I’ll definitely be using this service again. Shout out Mel & Olivia for great and quick communication!

28 March 2025
Rated 5 out of 5 stars

Great service

Great service, helpful throughout even for a small job like I had. Quality is great. I would recommend for sure.

20 March 2025
Rated 5 out of 5 stars

Custom Playing Cards - Bespoke Quote

Ordered a few sets of custom playing cards through a bespoke quote. Quality is excellent, a few boxes arrived dented but replacements were swiftly provided. Will definitely use again :)

11 February 2025
Rated 5 out of 5 stars

A positive experience thanks to Olivia and Mel

Although an experienced marketeer it was the first time I had produced a set of 75 cards for a client. However, Olivia, Mel and the team made it easier with their help and advice. Having the guides and templates in Canva was a great bonus as well.

25 February 2025
Rated 5 out of 5 stars

My cards are amazing and of top…

My cards are amazing and of top quality. Extremely supportive and very helpful. Special thanks to Jess who was so supportive and helpful for my last minute changes. Highly recommend Ivory Graphics.

10 February 2025

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