iValet UK Reviews 32

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Booking experience was easy and within the timeframe I needed due to a sale on a vehicle. Clean was meticulous inside and out. Great value for money, definitely use again.

Rated 5 out of 5 stars

Rob turned up on time, explained what he was going to do. Then transformed my filthy neglected car, into something clean and shiny! Including reconditioning the misted headlights - what a difference... See more

Rated 5 out of 5 stars

James did a fantastic job with the classic clean on our two cars today. Rearranged due to weather, James turned up promptly and did a fantastic clean on both cars. His signature is to create "lawn str... See more

Rated 1 out of 5 stars

we have no issues with the technicians who have always been great but the service is so unreliable had an appointment booked for my car to get ready for my mums funeral no one turned up I... See more

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4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Efficient and Quality

Booking experience was easy and within the timeframe I needed due to a sale on a vehicle. Clean was meticulous inside and out. Great value for money, definitely use again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Rob very professional and knows his stuff!

Rob turned up on time, explained what he was going to do. Then transformed my filthy neglected car, into something clean and shiny! Including reconditioning the misted headlights - what a difference that makes! Will definitely be using Rob at Ivalet again

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Showroom finish

Each time I ask Rob to clean my car it ends up with a showroom finish. His staff are friendly and polite and I will definitely use his services again.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer of Rob at iValet

As I had used them many times before, I contacted Rob at iValet to arrange a car clean before selling my 5 year old Seat Ibiza.
Rob sent along one of his first class valeters Ricky.
When he had finished, the car looked better than when I bought it.
Highly recommended.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

No Show

we have no issues with the technicians who have always been great but the service is so unreliable had an appointment booked for my car to get ready for my mums funeral
no one turned up I contacted after 40 mins told they had tried to ring me I had had no phone call then proceeded to blame me I would not recommend after thr review posted I was contacted and told by I valet to remove my review please see email sent below Hi Catherine

We note your review on Trustpilot.

Given that we have the transcript here of the whole conversation, we'd like to give fair opportunity to remove the review, before we post the full conversation as a reply, as we feel that it's probably in everyone's interest that it's not publicised.

Hopefully you'll agree - we'll give it till 8pm before we reply. Thanks

Kind Regards

18 February 2026
Unprompted review
iValet UK logo

Reply from iValet UK

Good Afternoon,
We are sorry that we were running a little behind schedule due to an injury to one of our technicians. We did call twice to inform, however there was no response. We've provided you with the call logs of the attempted calls, however calling multiple members of our team liars and being generally rude, we took the decision to withdraw our technician from the works, as we were not prepared to put our technician in the firing line of abuse.
As a business that takes the wellbeing of its staff as a top priority, despite multiple requests to act mutually respectfully, we felt this was in the best interests of the team today and stand by the decision.

Rated 5 out of 5 stars

Excellent service

Ben was cheerful, polite and extremely professional. Had the luxury valeting, leather seat clean and hydrolite coating. Car looks amazing! He did an incredible job, the car is spotless!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Excellent

I had the Gtechniq Serum applied and the car looks fantastic, a great bunch of guys who care and go the extra mile.
Been using the team at IValet for some time now and highly recommend them.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish. Used via porache high Wycombe and these unskilled and incompetent fools gave me the car back dirty, in every area. No attention to detail, whole parts missed and car damaged. Yep. They left swirl marks all over my car. They are cheap and nasty. And the cocky boy who did it was too arrogant and defensive to see what a poor job he did.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect job as always

Perfect job as always.
Davids attention to detail is Amazing.
Being a mum with 3 children..its hard to keep a clean car.
I have used ivalet many times and every time our car looks brand new.
I always thought shiny seats and steering wheel meant it was clean. I was very wrong!
David really goes above and beyond.
Professional. knowledgeable. Attention to detail. The stripes in the carpets really do give the car the added touch!
Writing this review was so easy!
Thanks again ivalet

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous clean extra mile even on classic clean

James did a fantastic job with the classic clean on our two cars today. Rearranged due to weather, James turned up promptly and did a fantastic clean on both cars. His signature is to create "lawn stripes" on the carpets which just illustrates his attention to detail. Have been a long time customer and every time we've had a great clean.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Great company

A great company. Logan is a fantastic detailer who goes above and beyond. The difference between this service and local hand wash services is remarkable.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Chris Allison introduced himself to one of my van guys and asked about the van wash. My guy passed the details on and I spoke to Chris, who is now cleaning the 7 vans we have on the south coast working for Walkers crisps. Chris is an excellent operator and communicates with the guys and lets them know exactly when he will be there, he then sends through images of the vans that have been done. The vans are immaculate, can’t complain at all about any aspect of this company or Chris. Top work A*

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful company.

I wanted my car valeting but I didn't want to travel miles to get it done, I contacted iValet who do valeting at your home, and within minutes they got back to me with a quote and a day acceptable to myself, to have it done at my home address was fantastic and saved me having to take a day to drop it off etc. The standard of work is way above my expectation, such quality, my car looks amazing almost brand new. The guy who valeted my car was courteous and kind, really worked hard, and super professional, I trusted them to do a good job, but they surpassed that. I would willingly recommend iValet to anyone.

23 February 2023
Unprompted review

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