Booking experience was easy and within the timeframe I needed due to a sale on a vehicle. Clean was meticulous inside and out. Great value for money, definitely use again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob turned up on time, explained what he was going to do. Then transformed my filthy neglected car, into something clean and shiny! Including reconditioning the misted headlights - what a difference... See more
James did a fantastic job with the classic clean on our two cars today. Rearranged due to weather, James turned up promptly and did a fantastic clean on both cars. His signature is to create "lawn str... See more
we have no issues with the technicians who have always been great but the service is so unreliable had an appointment booked for my car to get ready for my mums funeral no one turned up I... See more
Company replied
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient and Quality
Booking experience was easy and within the timeframe I needed due to a sale on a vehicle. Clean was meticulous inside and out. Great value for money, definitely use again.
Great service
Great service, always very polite when onsite and cleans are to perfection. Would highly recommend!
Rob very professional and knows his stuff!
Rob turned up on time, explained what he was going to do. Then transformed my filthy neglected car, into something clean and shiny! Including reconditioning the misted headlights - what a difference that makes! Will definitely be using Rob at Ivalet again
Showroom finish
Each time I ask Rob to clean my car it ends up with a showroom finish. His staff are friendly and polite and I will definitely use his services again.
Had Adam with me today and has done an…
Had Adam with me today and has done an amazing job wouldn’t recommend anywhere else
Repeat customer of Rob at iValet
As I had used them many times before, I contacted Rob at iValet to arrange a car clean before selling my 5 year old Seat Ibiza.
Rob sent along one of his first class valeters Ricky.
When he had finished, the car looked better than when I bought it.
Highly recommended.
Great work from Adam
Great work from Adam, always does a top job 👍🏼
No Show
we have no issues with the technicians who have always been great but the service is so unreliable had an appointment booked for my car to get ready for my mums funeral
no one turned up I contacted after 40 mins told they had tried to ring me I had had no phone call then proceeded to blame me I would not recommend after thr review posted I was contacted and told by I valet to remove my review please see email sent below Hi Catherine
We note your review on Trustpilot.
Given that we have the transcript here of the whole conversation, we'd like to give fair opportunity to remove the review, before we post the full conversation as a reply, as we feel that it's probably in everyone's interest that it's not publicised.
Hopefully you'll agree - we'll give it till 8pm before we reply. Thanks
Kind Regards

Reply from iValet UK
Excellent service
Ben was cheerful, polite and extremely professional. Had the luxury valeting, leather seat clean and hydrolite coating. Car looks amazing! He did an incredible job, the car is spotless!
Absolutely Excellent
I had the Gtechniq Serum applied and the car looks fantastic, a great bunch of guys who care and go the extra mile.
Been using the team at IValet for some time now and highly recommend them.
Great company
Great company. Prompt response via booking and excellent execution in there detailing
Best car valet guys out there
Used these guys for many years, always on time, always do an above and beyond job.
Absolutely fantastic experience
Absolutely fantastic experience, the employee was polite and very skillful. My cars never looked cleaner! Will be asking them to come back!
Absolutely rubbish
Absolutely rubbish. Used via porache high Wycombe and these unskilled and incompetent fools gave me the car back dirty, in every area. No attention to detail, whole parts missed and car damaged. Yep. They left swirl marks all over my car. They are cheap and nasty. And the cocky boy who did it was too arrogant and defensive to see what a poor job he did.
Perfect job as always
Perfect job as always.
Davids attention to detail is Amazing.
Being a mum with 3 children..its hard to keep a clean car.
I have used ivalet many times and every time our car looks brand new.
I always thought shiny seats and steering wheel meant it was clean. I was very wrong!
David really goes above and beyond.
Professional. knowledgeable. Attention to detail. The stripes in the carpets really do give the car the added touch!
Writing this review was so easy!
Thanks again ivalet
Fabulous clean extra mile even on classic clean
James did a fantastic job with the classic clean on our two cars today. Rearranged due to weather, James turned up promptly and did a fantastic clean on both cars. His signature is to create "lawn stripes" on the carpets which just illustrates his attention to detail. Have been a long time customer and every time we've had a great clean.
Great company
A great company. Logan is a fantastic detailer who goes above and beyond. The difference between this service and local hand wash services is remarkable.
Excellent company
Excellent company. Chris Allison introduced himself to one of my van guys and asked about the van wash. My guy passed the details on and I spoke to Chris, who is now cleaning the 7 vans we have on the south coast working for Walkers crisps. Chris is an excellent operator and communicates with the guys and lets them know exactly when he will be there, he then sends through images of the vans that have been done. The vans are immaculate, can’t complain at all about any aspect of this company or Chris. Top work A*
Wonderful company.
I wanted my car valeting but I didn't want to travel miles to get it done, I contacted iValet who do valeting at your home, and within minutes they got back to me with a quote and a day acceptable to myself, to have it done at my home address was fantastic and saved me having to take a day to drop it off etc. The standard of work is way above my expectation, such quality, my car looks amazing almost brand new. The guy who valeted my car was courteous and kind, really worked hard, and super professional, I trusted them to do a good job, but they surpassed that. I would willingly recommend iValet to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





