IPVanish Reviews 

10,220
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 639 reviews, reviewers had a great experience with this company. Customers find the service easy to install and use across various devices, even for those less tech-savvy, and appreciate its reliable performance. Many highlight the VPN's effectiveness in providing protection and useful features. People also praise the customer service for being patient, quick to respond, and helpful, making interactions smooth and positive. However, some customers also noted issues with customer support, describing it as occasionally dismissive or difficult to reach a real agent. While initial pricing is often seen as reasonable, many reviewers expressed concerns about significant price hikes upon renewal, often requiring negotiation. A few people also reported difficulties when trying to cancel their subscriptions.

What people talk about most

User experience

Customers generally express satisfaction with the user experience, finding the service easy to set up, use,... See more

Service

Reviewers highlight positive aspects of service, with many praising its reliability and effectiveness in... See more

Customer service

People report ambiguous experiences with customer service, with many praising the responsiveness and... See more

Subscription

Consumers find subscription experiences to be ambiguous, with many reporting significant difficulties... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing dissatisfaction over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was pretty easy to install on each device for a non -savvy tech person trying to learn "What's it all about?" I presume it is protecting my information. I rated four, because research mentions the... See more

Rated 4 out of 5 stars

Updating my review: Ale resolved the issue by setting up a new account and providing clear steps to move forward and improve security. The initial support experience was accusatory and di... See more

Company replied

Rated 4 out of 5 stars

It is an excellent VPN. The only issue I have is the kill switch is a separate and and only works on occasion. Should be all in one app and always work. The renewal process is also expensive, over $10... See more

Rated 4 out of 5 stars

I am overall quite pleased with the service - It is a very nice layout and User Friendly. I was with Nord through a 3rd party (Yahoo) who decided to cancel their service. I had been with Nord for over... See more


Company details

  1. VPN Service
  2. Internet Service Provider

Information provided by various external sources

IPVanish is the only true Top Tier VPN service in the world. This means we deliver the best VPN speeds, the most secure connections and the most competitive pricing anywhere. Our network spans 40,000+ IPs on 1,400+ servers in 75+ locations, giving users the ability to surf anonymously and access blocked websites from every corner of the globe.

IPVanish is your simple solution for online privacy.

Written by the company

Surf the web without a trace.
It takes more than a private internet browser to go incognito. IPVanish makes your real IP address disappear at the touch of a button, so that your online activity can’t be tracked.
Secure any internet connection.
IPVanish protects you from privacy invasions, no matter where you are. With over 1,300 servers in 75+ cities around the world, you'll always have access to a high-speed, encrypted connection.

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

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Asks customers to review

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4.1

All reviews

(10,220)

584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I non-tech savvyt's nice to be able to connect to the…

It's nice to be able to connect to the internet wherever you might want to do and you know do it on your home device television but I am not very sharp with the technology stuff so I paid the money for the app but I don't even know if I got it to activate it I don't even know if it was working but that ain't no big deal for me but yeah that's really international experience I like it

18 February 2026
Rated 5 out of 5 stars

Had a log in issue

Had a log in issue, and the chat connection was great, the agent was very professional and knowledgeable the problem was fix quickly.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

didnt work

didnt work, wouldnt offer refund

7 February 2026
Unprompted review
IPVanish logo

Reply from IPVanish

Thank you for sharing your feedback. We are truly sorry to hear that the service did not meet your expectations and that you’ve experienced difficulties regarding a refund. This is certainly not the experience we want for our customers.

We would like to look into this immediately and make things right. Please reach out to us at management@ipvanish.com so we can prioritize your request and investigate the status of your refund personally.

We appreciate your patience and look forward to assisting you.

Rated 3 out of 5 stars

Ran faster but at times had whole…

Ran faster but at times had whole forestick slow

30 January 2026
IPVanish logo

Reply from IPVanish

Hello, and thank you for sharing your feedback with us.

We are pleased to hear that you experienced faster speeds at times, but we sincerely apologize for the slowdowns you encountered on your Fire Stick. Performance consistency is a top priority for us, and we would like to investigate why your experience has been fluctuating.

Please reach out to us at management@ipvanish.com so we can prioritize your request and provide technical assistance tailored to your device setup.

We look forward to hearing from you and getting your connection back to full speed.

Best regards,

The IPVanish Management Team

Rated 5 out of 5 stars

Excellent Product

I was amazed by how much this IPVanish product eliminated our buffering/freezing issues with our streaming service. It really works well and was easy to download and install. Would highly recommend this to anyone who is frustrated with their streaming service issues.

12 February 2026

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