I purchased something that was very poor quality so I’ve emailed multiple times and had no response and submitted a return form and not heard anything back so I am very disappointed
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The mug is small for its price, plus the colors in the images are quite pale. I made a request to customer service but never received a response. Finally, those who manage an e-commerce site should... See more
My newly acquired personalised dachshund ceramic biscuit jar is really nice and I’m sure the dog will soon know that it’s exclusively for her!🙂I also would like to add that the customer service is ex... See more
Company replied
Loved my doggy doormat from In Your Dog House! Delivery was quick and George was really helpful with sharing tracking information. I bought this as a gift for my mother-in-law but thinking I nee... See more
Company details
Written by the company
In Your Dog House Gifts is an online store. We sell stylish, quality British made dog themed products all produced by UK designers
Contact info
51 Pentagon Way, Wetherby, LS22 6AU, Leeds, United Kingdom
- 07722050685
- george@inyourdoghousegifts.com
- www.inyourdoghousegifts.com
3.6
Average
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Service good, product a bit disappointing.
Service good, arrived as expected. See separate review for product which was a bit disappointing.
8 February 2023
I absolutely enjoyed visiting the…
I absolutely enjoyed visiting the website, I purchased a westie apron, a westie notebook and a westie accessories bag for a fabulous friend of mine last October. Very good quality and excellent service. I also loved the variety of products selected by breed.
31 October 2022
I received my lovely Dachshund mug in…
I received my lovely Dachshund mug in good time.
I have given three stars because although I live outside the U.K. and the EU the system did not automatically deduct VAT.
Date of purchase end of August
30 August 2022
Reply from In Your Dog House Gifts
We're delighted to hear you loved your Dachshund inspired cards. Many thanks for taking the time to write a review. We really appreciate it.
Reply from In Your Dog House Gifts
Thank you for taking the time to write a review Andy. We really appreciate receiving feedback and it makes our day when it's a positive review! We pride ourselves in providing a prompt, professional and friendly service. We hope that all the products we sell are quality, stylish and beautifully packaged.
Beautiful handmade accessories bag with…
Beautiful handmade accessories bag with my favourite westie dog print love it
3 May 2022
Reply from In Your Dog House Gifts
We're delighted to hear that you loved your Westie accessories bag. We pride ourselves in showcasing quality, stylish British-made products designed and produced in the UK.
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We're delighted to hear that you loved your Dachshund note book and that it arrived quickly and safely.
Absolutely amazing find.
Completely happy with the art work and card. Super fast delivery and a hidden gem of a website.
31 December 2021
Reply from In Your Dog House Gifts
Thank you for your review Suzi, a lovely way to end 2021 with a positive review!
Lovely item very well packaged thanks
18 December 2021
Reply from In Your Dog House Gifts
Thank you so much for taking the time to write a review. We really appreciate it. We're delighted to hear that you are happy with the quality of the products we sell on our site.
Brilliant customer service and my goods…
Brilliant customer service and my goods are just perfect
Amazing quality and really good value
Highly recommend In Your Dog House for individual and personalised gifts
16 December 2021
Reply from In Your Dog House Gifts
We're delighted to hear that you love your Westie ceramic storage jar and that it arrived safely. Thank you for recommending our small business. We really appreciate it.
Excellent asked question response came…
Excellent asked question response came almost immediately with clarity to make the purchase very simple and delivery was the following day in lovely packaging and nice little touches inside
Very satisfied
15 December 2021
Reply from In Your Dog House Gifts
Dear Fred, thank you so much for taking the time to write a review. It means so much to us. We're a small business representing other small businesses and we all try our best to provide quality products and quality service.
Lovely cup but a little disappointed…
Lovely cup but a little disappointed with the colour, not as vibrant as shown online.
12 December 2021
Reply from In Your Dog House Gifts
Hi Sue, we're sorry to hear that the mug design isn't as strong as you thought. We will pass this feedback onto the designer. Thank you for taking the time to write a review.
Outstanding!!!!
I simply cannot say enough good things about this site. The products are superb; the choice of items outstanding; customer service...bar none.
Often when ordering online you get "iffy" or "lacksadasical" service. Not here. You get a personalised, and personable, response from Elaine who ushers you through your order. It is an absolute marvel.
I've actually felt like I've met another friend. And I'm being quite serious about that.
Our products arrived on time and in great, great packaging, which was all recyclable. We were kept up-to-date on the status of the orders.
And I mean plural orders. I was so pleased with our first purchase that I hopped online and bought something else. I will continue to use this site for any other doggie needs.
You have to love a company that loves animals.
Many kisses to Aunty Elaine from Peggy in Scotland, dog-sitter of brindle whippet Finley, the Pointy-Nosed Wonder Dog.
12 December 2021
Reply from In Your Dog House Gifts
I'm speechless, thank you Peggy. We believe personal service is so important and we love communicating with our dog loving customers. We're here to help and hopefully provide piece of mind and reassurance as we want all our customers to be as happy as you.
Reply from In Your Dog House Gifts
Thank you Marilyn, we try our best to deliver quality British-made products as fast as we can. We aim to dispatch within 24 hours even during the busy festive period.
Lovely product
My newly acquired personalised dachshund ceramic biscuit jar is really nice and I’m sure the dog will soon know that it’s exclusively for her!🙂I also would like to add that the customer service is excellent. Elaine advised me when the jar was in stock and efficiently addressed my query.
27 November 2021
Reply from In Your Dog House Gifts
Dear Dani, We really appreciate your feedback. Thank you for taking the time to provide this. We believe providing personal customer service is so important so that people can trust our store.
Quick service and a great gift for a daschund lover
Quick service and a great gift for a daschund lover. Thank you
24 November 2021
Reply from In Your Dog House Gifts
Hi Lucy, thank you for taking the time to write a review. We're delighted to hear you loved your Sam Hall Dachshund gift set. As a small business we really value any feedback especially regarding the quality of our products and services. Best wishes Elaine
delighted with this fun bag
21 November 2021
Reply from In Your Dog House Gifts
Hi Ruth, we're delighted to hear that you are happy with your 'Larry the long sausage dog' bag. Thank you for taking the time to write a review. We really appreciate it and so do our customers. Best wishes Elaine
Great products and great service
7 November 2021
Reply from In Your Dog House Gifts
We're delighted to hear that the mugs, tea towels and dog grooming products that you ordered have all arrived safely and that you are happy with your products. Many thanks for writing a review.
Great products delivered quickly
Great products delivered quickly. Love them (Xmas tree decorations).
3 November 2021
Reply from In Your Dog House Gifts
Thank you Martin for giving us a 5* review. We're delighted to hear you love your glittery dog themed Xmas tree decorations. They are indeed very popular.
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