1 Year Later Having now had our Tap and Boiler for 1 year. Happy to report no problems at all. The tap is as good as new, retaining its mirror finish. Boiler 100% not had any problems just changed... See more
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Review summary
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After selecting one from the vast array of options the order process was quick and simple. The items arrived, very well packaged, the following day. We opted for the INTU installation service and were... See more
Company replied
Being able to draw water hot enough for a brew instantly is great plus it helps cut cooking time by putting veg on the hob that won't take forever to reach boiling point.
Company replied
We have the 4 in 1 boiler tap which is of great quality and at a fraction of of a price compared to it's competitors. Although we've had some issues with the tap, the staff at Intu have been very help... See more
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Company details
Written by the company
British Brand providing quality instant filtered hot water taps across the UK. With full UK Customer service our team are happy to help and resolve any issues.
Contact info
Unit 6, BRK Enterprise Park, Runshaw Lane, Euxton, PR7 6HD, Preston, United Kingdom
- 01772 923 849
- enquiries@intuevolution.co.uk
- www.intuboilingwatertaps.co.uk
4.5
Excellent
279 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from INTU Boiling Water Taps
Hi Karl. Thanks for the kind review x Dave
They looked after me
14 January 2025
Reply from INTU Boiling Water Taps
Thanks Sylvia, we like to look after people. Please get in touch if you need anything, David
very good service
30 December 2024
Reply from INTU Boiling Water Taps
Thanks Mark, remember your filter changes every 6 months to keep the system running in tip top condition. David
Excellent service aftercare brilliant…
Excellent service aftercare brilliant couldn’t rate the experience more highly good old fashioned service
15 January 2025
Unprompted review
Reply from INTU Boiling Water Taps
Thats me, old fashioned! LOL Thanks for the great review David.
Easy to fit using the video…
Easy to fit using the video instructions paid the little extra for extended guarantee for peace of mind
Will review again as time goes by for better option and appraisal
27 December 2024
Reply from INTU Boiling Water Taps
Hi Steve, Thanks for the review and for buying one of our taps. Im sure people would love to read an appraisal further down the line, thank you. David
Great tap great company
Great tap great company! Customer service is also outstanding!
6 January 2025
Reply from INTU Boiling Water Taps
Hi Mitchel Thank you for the outstanding review! We try hard to help people with their issues and questions. Thank you for taking your time out to write a review for us. David
Reply from INTU Boiling Water Taps
Thank you for your kind remarks. Please get in touch if you need any help. David
Reply from INTU Boiling Water Taps
Hi Nick Thanks for the review. Glad you like your tap, David
Great service all round
Great service all round, would Highley recommend.
13 November 2024
Unprompted review
Reply from INTU Boiling Water Taps
Thanks Cheryl for the kind review, David
Hot tap
I ordered this item it came quickly I haven’t installed it yet but my daughter as one so that were I got the idea from I liked her one so easy to use
27 November 2024
Reply from INTU Boiling Water Taps
Hi Elaine, thank you for buying one of our taps on a recommendation. If you need any advice when fitting or using it please give us a call or a video call on 07450580323, we'll do our best to help. Thanks David
Bought 2 filters for our 4-1 tap so…
Bought 2 filters for our 4-1 tap so that we don’t run out excellent quick delivery.
9 December 2024
Reply from INTU Boiling Water Taps
HI Linda, Thank you fo rthe review. Great to see you're keeping up with the filter changes. That really helps keep you tank run smoothly. David
Just Ok
Delivery and order placing was all good. Arrived with a broken valve. Clearly seen. Pictures sent. Asked for replacement and was told to just check again and suggested fitting was incorrect. It was broken and leaking. So had to go out and buy another one. Plumber got paid by the hour so that was an extra hour.
25 November 2024
Reply from INTU Boiling Water Taps
HI Adam
Sorry you were having trouble. I did reply with what I thought might be the problem but there was no video attached to the email. I didnt receive any further replies so I thought that had fixed the issue.
David
INTU team being client focus
INTU team being client focus
I initially contacted INTU more than 10 years ago as they offered a comprehensive solution resolving all my concerns with regards to kitchen taps. The product lasted more than 10 years and we have made good use of it continuously.
During our new kitchen re-design we took the opportunity to upgrade and again INTU team has been there addressing all our concerns and resolving any issues promptly and professionally. Thank you for your good after-sales support!
11 December 2024
Unprompted review
Reply from INTU Boiling Water Taps
HI Dimitrios, thank you for be such a loyal customer! The longer hose you needed has been made up and has been posted. Have a lovely Chrismas, David
Wish we’d fitted one sooner. It’s great.
Very speedy delivery. Most helpful customer service. Very easy to fit, just take your time and follow the instructions. The pipes are colour coded and labelled. The tap works perfectly, looks great and we are very happy with it.
2 December 2024
Unprompted review
Reply from INTU Boiling Water Taps
HI Ian. Gald we could be of service. Please get in touch if you need anything. remeber to use the subscription options for the filters to save money. Please get in touch if you need advice on it. Many thanks
David
The quality of the items are excellent…
The quality of the items are excellent and function purfectly. My only complaint is with the instructions which could be more comprehensive. Otherwise I would have given 5 stars
21 November 2024
Reply from INTU Boiling Water Taps
Hi Ian. Thanks for the review. We are working on doing some more installation videios to go along with the instructions. Please remember to change your filter. Have a lovely Christmas. Thanks David
Excellent customer service and build…
Excellent customer service and build quality. Flow speed a bit less than previous tap but the boiling tap works well without spluttering.
2 December 2024
Reply from INTU Boiling Water Taps
Hi. Thanks for the review and great to hear youre happy with our service and the tap. The flow speed of the boiling water is down the the water pressure as it is reduced plus all new taps are slower on flow now to save water. Thanks David
Good boiling water kit
Good boiling water kit, easy to install and all parts well packaged. Just installed and all going well, hopefully reliability will be good too.
2 December 2024
Reply from INTU Boiling Water Taps
I'm sure it will be Mark. If you need any help with anything please get in touch. David
I rang Intu to place an order
I rang Intu to place an order, I got essential information, the gentleman I spoke to David was so helpful, knowledgeable he prevented me from choosing the wrong tap and making a big mistake. With his help I chose the 4 in 1 and have been delighted with it, so is my husband. Wish we had got one years ago, so easy to install for a handy person or plumber. The filter is very easy to replace and the quality of the tap is excellent.
7 May 2024
Unprompted review
Reply from INTU Boiling Water Taps
HI, thank you for choosing Intu and for the nice compliment! Its nice to know people are enjoying their taps. Remember to choose the subscription option for the filters as you save around £10 with that option. Many thanks David
Delivery was good on time and helpful…
Delivery was good on time and helpful delivery guy.. no complaints. Like the product this is our second purchase.
5 December 2024
Unprompted review
Reply from INTU Boiling Water Taps
Hi Graham, thanks for sticking with us at Intu again. We are continially updating our ranges and our technology with our RD department here.
Keep in touch to buy your filters and have a lovely Christmas. David
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