Intouch Financial Advice Limited Reviews 

266
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire team for providing clear, detailed guidance and expert advice, which helps people make fully informed decisions during important milestones. People note that staff members are exceptionally knowledgeable, approachable, and always willing to go above and beyond to secure truly great outcomes. A few other people also felt that the overall user experience is remarkably smooth, pointing out rapid email responses and consistent updates. Consumers consistently emphasize how incredibly supportive the team remains throughout the entire journey, effectively removing anxiety for first-time buyers.

What people talk about most

Service

Customers report extremely positive and stress-free experiences with the service provided throughout their... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, attentive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as superb, highly skilled, and... See more

User experience

People report overwhelmingly positive experiences with user experience, noting that processes feel remarkably... See more

Response time

Clients share positive opinions on response_time, consistently highlighting rapid communications and short... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had an excellent experience working with Tania at In Touch Financial Services. Tania has been so professional. Very knowledgeable, easy to approach and genuinely cares.m. She took the... See more

Rated 5 out of 5 stars

I am too rigid in giving out 5 star, but I can confirm to you that Intouch finance deserves more than 5 star. they are one of the best in what they do. they are top professionals, and I am happy to re... See more

Rated 5 out of 5 stars

Excellent service from Adam with very clear guidance and advice, to enable informed decisions. From mortgage decision in principle to the official mortgage offer, it only took 8 days. I would highly r... See more

Rated 5 out of 5 stars

Fantastic service from Lucas and Graham! Very Informative throughout the whole process. Very quick to answer any questions or concerns and very knowledgable. This has made the experience very smooth.... See more


Company details

  1. Financial Institution

Information provided by various external sources

As with most things in life it is difficult to put a price on the value of advice. Unlike price comparison websites, we offer mortgage and protection advice tailored to clients personal circumstances after assessing your needs from a panel of over 50 mortgage lenders and a panel of protection providers. No fee. You the customer are at the heart of what we do. We will not charge a broker fee. We may receive commission from the lender


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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No recent history of asking for reviews

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4.9

All reviews

(266)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Intouch. As first time buyers they were super helpful in guiding us through the process, from getting a mortgage in principle to securing our mortgage. Shout out to Anthony Dixon who was amazing and was always on hand to help if we needed. Couldn’t have done it without you. Thank you all!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Second consecutive use of morgage broker. Very good service.

This is the second time I have used Intouch financial as my mortgage broker and I couldn't rate them more highly.
They kept me informed of my existing rate being due to expire, built in sufficient time to make sure I'd be able to fix the rate in time for the expiry of the existing rate.
I received clear email communication and received very good advice.
My thanks go to Emma Barbour, who listened, explained my options, gave good advice and was friendly. Emma is a credit to your company.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Intouch

The process of getting a mortgage is stressful however InTouch have made the full experience an amazing one. Graham and Lily especially have been very helpful and answered every question we had.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Helpful advisors

Tania Scott helped as with our remortgage. She was patient and thorough and gave us all necessary information for our product switch. Also answered all our questions. Thank you!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very helpful and made the process really easy. Responded to all matters very quickly and always on the ball.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

The best!

Used them for each of our remortgage renewals and they've been superb every time. Couldn't recommend them enough!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

I had Tania help me rearrange my mortgage. She was lovely & professional. She made the whole process simple and straightforward. Really appreciate the service. Thank you!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I have had an excellent experience…



I have had an excellent experience working with Tania at In Touch Financial Services. Tania has been so professional. Very knowledgeable, easy to approach and genuinely cares.m. She took the time to understand my needs, explained everything clearly, and guided me through the process with patience and care.

I have had not so great experiences before so I already felt anxious prior to starting the whole process but my anxiety flew over the roof when Tania got me two mortgage offers within about 7 days of applying.

I would not hesitate to recommend Tania and In Touch Financial Services to anyone looking for reliable and trustworthy financial advice.

Not to forget Lily she’s an amazing addition to the team. Thank you guys again for your hard work.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic support

Absolutely fantastic service and support made so very simple and easy by Anthony. Everything was well explained and detailed.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Adam…

Excellent service from Adam with very clear guidance and advice, to enable informed decisions. From mortgage decision in principle to the official mortgage offer, it only took 8 days. I would highly recommend both Adam and InTouch. Huge thanks.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff, helped us through every step of the way with great insight and advice. Would highly recommend their services!

10 October 2025
Unprompted review

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