Intouch Financial Advice Limited Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire team for providing clear, detailed guidance and expert advice, which helps people make fully informed decisions during important milestones. People note that staff members are exceptionally knowledgeable, approachable, and always willing to go above and beyond to secure truly great outcomes. A few other people also felt that the overall user experience is remarkably smooth, pointing out rapid email responses and consistent updates. Consumers consistently emphasize how incredibly supportive the team remains throughout the entire journey, effectively removing anxiety for first-time buyers.

What people talk about most

Service

Customers report extremely positive and stress-free experiences with the service provided throughout their... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, attentive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as superb, highly skilled, and... See more

User experience

People report overwhelmingly positive experiences with user experience, noting that processes feel remarkably... See more

Response time

Clients share positive opinions on response_time, consistently highlighting rapid communications and short... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had an excellent experience working with Tania at In Touch Financial Services. Tania has been so professional. Very knowledgeable, easy to approach and genuinely cares.m. She took the... See more

Rated 5 out of 5 stars

I am too rigid in giving out 5 star, but I can confirm to you that Intouch finance deserves more than 5 star. they are one of the best in what they do. they are top professionals, and I am happy to re... See more

Rated 5 out of 5 stars

Excellent service from Adam with very clear guidance and advice, to enable informed decisions. From mortgage decision in principle to the official mortgage offer, it only took 8 days. I would highly r... See more

Rated 5 out of 5 stars

Fantastic service from Lucas and Graham! Very Informative throughout the whole process. Very quick to answer any questions or concerns and very knowledgable. This has made the experience very smooth.... See more


Company details

  1. Financial Institution

Information provided by various external sources

As with most things in life it is difficult to put a price on the value of advice. Unlike price comparison websites, we offer mortgage and protection advice tailored to clients personal circumstances after assessing your needs from a panel of over 50 mortgage lenders and a panel of protection providers. No fee. You the customer are at the heart of what we do. We will not charge a broker fee. We may receive commission from the lender


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(265)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

From the first conversation, it was highly professional and every detail well presented. When we had concerns, Lucas was always prompt to respond. I absolutely will recommend, top notch service. You guys are amazing.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Cannot fault Anthony and the team.

Cannot fault Anthony and the team.
They went above and beyond for us and our mortgage offer was out with us within two weeks of our offer being accepted on our new home. They kept us updated with every stage (The portal is also a huge bonus) and made the whole mortgage application process completely stress free.
Highly, highly recommend Intouch if you are looking for a new mortgage!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

I am a first time buyer and felt the…

I am a first time buyer and felt the whole process would be overwhelming however intouch were brilliant in terms of explaining everything to me and maintaining contact throughout. They also kept me in the loop and liaised directly with the lender taking the pressure off myself. From getting the initial quote to my mortgage offer all staff and advisors have been brilliant. Would highly reccommend.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Worked with InTouch several times for our first mortgage on a new property in 2016, to most recently adding the Help to Buy loan to our mortgage. They have made things much easier and straight forward, guiding us through each step of a complicated process. Thank you.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding company, 100% recommend.

A brilliant company, would 100% use again. I have absolutely zero complaints from my experience with InTouch. We were given their card from Taylor Wimpey in relation to buying our new build. From start to finish they've offered a perfect service. Regular, clear communication, an easy to use portal and an advisor with great knowledge and professionalism. Will be recommending to friends & family after such a positive experience. Thank you!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome, nothing was a hassle no matter how many times I called. Worth using made the experience so easy

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic and informative service…

Fantastic and informative service throughout. Anthony Dixon our mortgage advisor was very helpful and was always happy to talk us through our many questions. He also recommended some reliable solicitors for our Help to Buy payment and remortgage. I would highly recommend Intouch financial and Anthony to anyone.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience from start to finish

Absolutely great experience from start to finish. Anthony Dixon is a credit to the company. Nothing was too much for him and we felt listened to throughout. This was our second time using intouch and we will be back again for sure. Thank you!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

We worked with Anthony Dixon and he has…

We worked with Anthony Dixon and he has been fantastic! I work for Trust Pilot so I don’t say these things lightly! He was professional let us go at our own pace. No pressure and even helped me answer questions for my solicitor which isn’t something he had to do. This is a really stressful time at the moment but InTouch have been a company I have never had to worry about.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service, Very Supportive

We worked with Anthony Dixon to secure the mortgage for our first home, and he was incredibly supportive and informative throughout the entire process. His responses were quick and he really took the time to explain everything thoroughly. Highly recommend - thanks Anthony!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service from InTouch financial

Happy to say that I received amazing service throughout out the mortgage application. Special thanks to Graham and Lucas for their prompt support and assistance throughout. I would definitely recommend them due to their knowledge and professionalism of the process.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish with very knowledgable and helpful staff. From calling the main number - receiving calls to the exact planned time - gaining advice and views - email updates the service received was outstanding.

Anthony lead on my case and he is a great asset to InTouch.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage services

We were very pleased with our experience with InTounch Financial Advice in particular, Anthony Dixon and his team who worked tirelessly to secure us our home. I would recommend their services.

3 May 2024
Unprompted review

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