Went into support with a super frustrating situation. Order was marked delivered by Ontrac with zero proof of delivery. Mind you I was there within minutes to check around and even asked my neighbors... See more
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INTO THE AM is a men’s apparel brand that champions creativity and self-expression. We design high-quality, comfortable clothing for the modern man who pursues his passions day and night. Since 2012, our mission has been to empower men to express themselves with stylish, durable apparel at accessible price points, ensuring you feel confident and inspired wherever your journey takes you.
Contact info
240 S Loara St, 92802, Anaheim, United States
- +1 888 438 5443
- support@intotheam.com
- www.intotheam.com
No recent history of asking for reviews
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Replied to 40% of negative reviews
Typically replies within 1 week
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Well I ordered the same shirts twice…
Well I ordered the same shirts twice and realized a little later. Contacted AI Sam and he canceled the order and I reordered. I have graphic tees, basic tees, button ups, all day pants and boxers. I love them all!! Great fit and comfortable!! Recommend trying. I think you will like them! Become a member it will pay off!!
Sam fixed my issue easily and perfect
Sam fixed my issue easily and perfect
Customer service excellence
Ardie helped resolve an issue that was totally my own fault. But he sorted through it and got everything straightened out. He did it quick too! Excellent customer service.
Awesome shirts awesome customer…
Awesome shirts awesome customer service. Ardie helped me out and even though my past order was beyond the return date he still gave me store credit.
Terrible quality/international returns are a nightmare
I bought a pack of 3 white men's shirts for my husband. The shirts were a very thin material and see-thru. My husband is not particularly dark skinned and I could see his nipples through the shirt. I am from Canada and I strongly discourage you from buying from them! The return process was an absolute nightmare. They do not provide return labels which means I needed to ship it back at my own expense and pay for customs again. Customer service was rude and not at all helpful. I am a pretty easygoing person and I did read that I would be responsible for returns, however they forget to mention all the extra fees that they charge for returns on top of you footing the shipping! After spending close to 200$, I will only be getting close to 50$ back. Huge disappointment!
Was charged shipping on tee club, fixed quickly
Was charged shipping on tee club, it was fixed as soon as I made contact and brought it up! Better result than I expected.
Great Customer Service
Great, customer service, responded quickly and took care of my questions/needs.
Great company and fantastic T-shirt…
Great company and fantastic T-shirt designs. Have used them multiple times now and the free shipping to the UK on top of the regular discounts / sales is fantastic. Staff have been friendly and quick to respond to email queries.
I just received three t/shirts I…
I just received three t/shirts I ordered here in Australia. I want to be as honest as I can be. The quality is very low. The t/shirts were made in Haiti and with US print. I feel cheated from their website. Please write an honest so customer’s are not misled. I’ve unsubscribed and also deleted all correspondence. The worst quality t/shirt I ever bought while in Australia
Probably bought 50 of their t-shirts
They are my favorite clothing company by far. I wear their t-shirts 99% of the time. I love getting new ones in the mail and watch for new styles and sales.
Great brand and customer service
Really love this brand, recently made an order however they had just sold out of the shirt I wanted. Their customer service agent Ardie was super proactive in reaching out with options to resolve the order and was able to fix it very quickly.
Ardie was very attentive to my concerns…
Ardie was very attentive to my concerns and help fix a I mistake made while placing my order. Ardie contacted the warehouse department to intercept my incorrect order and cancelled it in time. I was able to place a new order and become an AM member thanks to Ardie
I ordered shirts for my husband for…
I ordered shirts for my husband for father's day and lost the email to track it...Ardie found it and sent me the tracking link!
Thankful for the quick response and kind manner!
Great products and strong customer service
I've been a regular customer of Into The AM since 2018 or so. Setting aside the high quality products, their strong customer service is something that makes me keep coming back. In particular Ardie is quick to respond to requests and resolve issues!
Love INTO THE AM!
Amazing quality, great prices, and top-tier customer service! INTO THE AM t-shirts fit perfectly and have awesome designs. A special shoutout to Ardie in customer service, who was incredibly helpful, friendly, and knowledgeable. Highly recommend!
Responsive and Helpful
Ardie was very helpful in working with a technical issue. Excellent customer service.
A+++
Ardie did a great job in helping me do…
Ardie did a great job in helping me do an exchange online.
Ardie help me on the spot to correct an…
Ardie help me on the spot to correct an order I made an error and on was on my way. Looking forward to receiving my order with curved hem Ts.
This company is great to begin with but service is awesome
This company is great to begin with, I love their products and the quality is fantastic. I recently reached out and Ardie was able to help me instantly and professionally! Very happy!
Great customer service
Great customer service. Fast, easy and stress free
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