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Internet Fusion Group 

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Rated 1 out of 5 stars

Hello, I bought a tactical bag from Nightgear UK which is part of Internet Fusion. This is in 12/2022. I only realized when I checked my visa bill on doing some taxes. I was charged twice for the sam... See more

Rated 1 out of 5 stars

Bought slacks on e-bay from "Internet Fusion" in US, with a US return address. But returns must be sent to UK. This diversion to a foreign address is clearly a means to discourage returns. $70 slac... See more

Company replied

Rated 1 out of 5 stars

ordered a pair of mens oliver sweeney chelsea boots tan size 10. the came in the correct box but was size 7 and black. no returns slip didn't get an email through with order number on just a notificat... See more

Rated 5 out of 5 stars

Swift chat time facility response. Offered discount. Free next day delivery. Well packaged. Item was wrong size, but they told me when they expected correct size back in stock. Gave me second disco... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Slow dispatch and late arrival.

Had to chase as my ordered hadn’t been dispatched after 2 days and it’s was late arriving.

2 July 2021
Internet Fusion Group logo

Reply from Internet Fusion Group

Hi Laura,

Thank you for your review.

I am sorry to hear of these issues, I have asked a colleague to get in touch with you regarding this.

I apologise for the delay and inconvenience.

Laure - Customer Experience, Internet Fusion.

Rated 1 out of 5 stars

Where is my order?

My order was never confirmed on email however the money has been taken. No sign of my order, my email to them is as yet not acknowledged and I’m currently on hold for the third time today after being cut off twice. Not impressed

2 July 2021
Internet Fusion Group logo

Reply from Internet Fusion Group

Hi SJ,

Thank you for your review.

I am sorry to hear that your order has not arrived with you.

I can see that your order was dispatched on time to the courier. I have asked a colleague to get in touch with you regarding this issue.

I apologise for the delay and inconvenience.

Laure - Customer Experience, Internet Fusion.

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