Delivery was on time & the courier lady was very pleasant. Flowers were beautifully arranged & now seven days on are still blooming,although the roses are starting to dry out. All in All a great exp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Flowers delivered for my dad's birthday was my 2nd Interflora delivery this year. 1st was for Mothering Sunday. Both deliveries were LOVELY and very well received. Huge thanks to Stems in Cambourne. T... See more
The flowers that my wife received were so beautiful, they were fresh and wonderfully presented. It put a big smile on her face and that was the whole point. I don’t get flowers anywhere else than In... See more
Hi i’ve used Interflora many times now & never once have i felt disappointed with the flowers, the condition / health is always top notch & look amazing…!!!!! 10/10 for every part of the service yo... See more
Company details
Written by the company
Hello, we’re Interflora and we believe in doing flower delivery a little bit differently. That’s why every single one of our bouquets is hand-crafted on your local high street. A truly one-of-a-kind gift created and delivered by an artisan florist. No production lines. No factories. Just show stopping arrangements that WOW from the moment they open the door. Why? Because in a busy world that all too often keeps us apart, we know that a bouquet isn’t just a bunch of flowers; it’s a moment of connection and it’s our job to make it special.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- quality.assurance@interflora.co.uk
- www.interflora.co.uk
4.3
Excellent
151K reviews
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Very good experience
Very good experience given that this was first time sending flowers overseas for a 65 anniversary!
17 April 2026
Order was easy and efficient, delivered on time, daughter loved the flowers and was lovely that they were a nice surprise
Order was easy and efficient
26 May 2026
Easy website to use when ordering and…
Easy website to use when ordering and lovely flowers my wife was very happy would highly recommend
26 May 2026
Really easy to place an order
Really easy to place an order, beautiful flowers just as described and efficient delivery
26 May 2026
It’s lovely love it
26 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Never Received Order on 22 May 2026
We never received thew flowers on Friday 22 May 2026. I paid for them and never received these into the office. Tried to contact Interflora not got anywhere. I have used Interflora a lot and I wish someone to contact me.
7 May 2026
Reply from Interflora UK
Hello Bernadette. I'm disappointed to hear your order was not delivered as requested. Can you please contact us at https://www.interflora.co.uk/page/contact along with your order number, the number provided does not relate to an order for the 22nd May. Kind regards, Sue.
Interflora Flowers for a Friend 💐🌞
From placing the order right up to delivery, the customer service was perfect.
My friend, whom the flowers were for sent me a picture of how beautiful they were and said how much they cheered her up.
19 May 2026
Bouquet Of Flowers
My friend was delighted with her beautiful bouquet of flowers. It made her birthday extra special. Thank you so much Interflora!
19 May 2026
Our friend was delighted with her box…
Our friend was delighted with her box of flowers including peonies.
They were delivered promptly and safely, great service.
24 May 2026
I gave this a star because it seems…
I gave this a star because it seems impossible to give 0 stars.
What is the point of giving a date for delivery if they can't meet it.
Then to compound this failure by sending an email to say it's been delivered when it patently hasn't is disgraceful service
26 May 2026
Unprompted review
Reply from Interflora UK
Hello Mike. This is disappointing to hear. If you would like me to look into this further for you please contact us at https://www.interflora.co.uk/page/contact along with your order number Kind regards, Sue.
The flowers were delivered on the day…
The flowers were delivered on the day specified and my friend was absolutely delighted with them. I will certainly use again in the future
25 May 2026
The flowers we're arranged beautifully.
The flowers we're arranged beautifully.
They were also extremely accommodating in moving my delivery date.
Will most certainly use again
22 May 2026
Birthday Flowers
Sent some flowers to my sister for her birthday. She was very happy with the bouquet. Dropping a star as they arrived late
12 May 2026
Unprompted review
The flowers that came didnt look like…
The flowers that came didnt look like the picture and they died super fast best just going to the ship of you ask me
21 May 2026
Unprompted review
Reply from Interflora UK
Hello Donna. I am sorry that your gift did not look like the picture and died quickly. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number Kind regards. Sue
Very much appreciated by the recipient
24 May 2026
Ordered a birthday bouquet
Ordered a birthday bouquet. Nothing like the website photo and very amateurish. Complained, told nothing could be done. Eventually got a discount but very disappointed with quality for friends birthday. Customer service average at best. Very defensive that all bouquets are bespoke and website is merely a guide. Good to know as go elsewhere !
26 May 2026
Unprompted review
Reply from Interflora UK
Hi, this is really disappointing to hear that your gift was not as expected. If you would like me to investigate this further for you, please contact us at https://www.interflora.co.uk/page/contact along with your order number Kind regards, Julie
Beautiful flowers delivered on time
Beautiful flowers delivered on time. Made a special lady smile
25 May 2026
Opted out of marketing and still…
Opted out of marketing and still receiving marketing. Every company is down customers necks about reviews it’s exhausting. Won’t be using them again.
25 May 2026
Reply from Interflora UK
Hi Adam, I’m really disappointed to hear about your experience. I can confirm that I have forwarded your request to our data Protection team. Thank you for taking the time to leave
us your feedback. Kind regards, Julie
Delivery was on time & the courier lady…
Delivery was on time & the courier lady was very pleasant.
Flowers were beautifully arranged & now seven days on are still blooming,although the roses are starting to dry out.
All in All a great experience to be relieved again. 😌
25 May 2026
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