Interflora UK Reviews 

154,900
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 8,969 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the truly stunning and remarkably fresh floral arrangements, noting that gorgeous bouquets consistently arrive right on time and look wonderful. People also love the completely seamless online ordering process and the exceptionally reassuring communication provided throughout the entire preparation and delivery journey. However, some people mentioned that the delivered flowers occasionally did not match the online preview or were unavailable at the time of purchase. Reviewers also noted unfortunate instances where necessary item substitutions resulted in unexpected flower types, excessive green foliage, or overall disappointing arrangements.

What people talk about most

Product

Clients share positive opinions on product, noting that consumers frequently highlight the stunning... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting punctual arrivals and fresh... See more

Order

People report high satisfaction with the order process, highlighting that online ordering is quick, simple,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the fresh and stunning... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the easy online ordering,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were delivered on time and have lasted really well apparently so very happy with the flowers and service; but I received no confirmation on the delivery. I got flowers delivered to my friend in A... See more

Rated 4 out of 5 stars

Advertising is misleading as when it is advertised that bunch of flowers are £x it should say clearly that delivery is excluded as when you get to order page that's when the delivery charges are ap... See more

Rated 4 out of 5 stars

The flowers were going to my daughter in Australia, for her birthday. They arrived as arranged on the day of her birthday. Being a proud Welsh girl she was delighted to daffodils included in the bouqu... See more

Rated 5 out of 5 stars

Always a great service. The website is really easy to use. The flower packages are a little expensive but very good quality. Would definitely advice buying the annual delivery pass if you know you sen... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more. 

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

155K reviews

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4.3

All reviews

(154,900)

9,351 reviews in the last 12 months

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Rated 5 out of 5 stars

Across the Globe!

I was sending flowers to a poorly friend who was visiting her daughter in Australia. It was a great leap of faith on my part but the flowers (exactly as described in "the brochure") were delivered safe and sound.
Not cheap, but, on balance, good value!

25 September 2026
Rated 5 out of 5 stars

Definitely Recommend!

Super quick, easy and efficient! Found the flowers I wanted to send from a big variety of choices, same day delivery and constant communication on where the order is right down the the completed delivery! Definitely recommend!

27 September 2026
Rated 5 out of 5 stars

A really lovely bouquet

A really lovely bouquet - really liked that the florist shared a picture of the bouquet that was being sent so that it could be seen by the buyer. Great touch!

27 September 2026

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