Insureon Reviews 2,263

Prompt service, quick activation, easy application!

The response was great. There was no real communication before a Docusign came across and after back & forth with questions (which meant updated portal) I discovered my choice was not what I paid for. I got oh, you weren't in business long enough for your 1st choice. If the system asks for a start date, it should know and not recommend. I was able to get the coverage for the same price as my original pick. But I had to really look through the contract before I "noticed". But... pleasant, and fast. So 4 stars.

The agent Denise smith was very informative and assisted every step of the way.

What a mess. Did I end up insured? Yes. Did I enjoy the process to get there? Absolutely not. To get a quote you have to provide information to Insureon. When I went to move forward with my quote, I was required to sign an application that needed almost identical information to the quote, with the application noting the signer can be liable for insurance fraud for any incorrect information. The application was prefilled by the Insureon sales producer, presumably using the information from the quote, yet just about every other line had an error or incorrect information. What was the point of giving you the information directly if you won't pay attention to it? It became obvious that these sales agents are just using the same form for everyone and not checking their work when, after I already set up and paid for my policy, I received a new request to sign an application for a business in another state that I have nothing to do with. I got two reminders to sign this other company's application before the same agent finally caught that he sent it to the wrong person. The application had me listed as that company's contact person, the same kind of stupid errors that were rife in my own application. This company hounds you to get your business but doesn't hound their own agents to pay attention to their work, so if you're planning on getting insurance through Insureon be ready to have to do the agent's work for them to get anything done correctly.

Like always, is very hard to get quick answers. We were sent a renewal document for our policy. The document had some text boxes to fill but one of them was not correct. We sent several email asking to correct it before we sign it, and we got no response at all. At the limit date, we received another email letting us know that if we didnt sing, our policy was going to be cancelled. We sent another email, no response. We finally signed it in the way it was, adding a comment. After that we received an email saying that the policy was cancelled. I sent another email and finally got an answer saying that everything should be ok..... But we still cannot be sure of that. Similar issues happened last years, always difficunt to get a right and concrete and fast anwswer.

Great service very responsive to my needs
Thanks

So smooth, quick, thorough and best rate! Thank y9ou

Great service and responsiveness from the Insureon Team, especially Holly Burton

I had used Insureon for another business. They were able to set up our new venture with the right coverage for a somewhat unique business model. Katie Anderson our Account Manager was incredibly responsive.

Very easy and straightforward process. My agent Denise Smith was very kind and helpful throughout. Highly recommend.

I worked with Jason Labat from Insureon. He was very helpful, conscientious, and knowledgeable. He took my information that he needed and got back to me promptly with a quote. He went over all the details and took the time to answer any questions that I had. I switched my insurance that I had over to him. Very pleased with the customer service I received from Jason. It was an awesome experience. I was very pleased with the result.

It's always fast easy and the response on the Certificates to the additional insured is always on the same day or next day the latest, totally love it.

Thank you

Jennifer Brody is a kind and caring person. She treats her clients like real people, not just numbers. She does this work because she’s good at it, wants to help others, and truly enjoys what she does.

Couldn't have been easier!

Them offer me 2 times really excelent quotes.. Thansk for help me ...

Kurt provided prompt responses and competitive pricing. He responded far better than my local agency.

This was not a one stop shop for my organization. I was only quoted for one policy, and the other coverage I was seeking was unavailable.