This is my second business to need insurance with TechInsurance. They really are fantastic. I worked with Paola C who made numerous updates to my policies till the quotes were the best price coverin... See more
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Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.
Too much work is required on my part to follow up and prod the agent into responding and providing quotes. I usually start the interaction 30 days before the insurance is up, and we inevitably g... See more
Company replied
Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing bus... See more
Company details
- Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Insurance Broker
- Insurance Company
- Liability Insurance Company
Written by the company
TechInsurance is the largest online insurance marketplace for IT consultants, software developers, and other tech professionals. Our goal is to make insurance easy for small business owners. You can compare quotes from top-rated insurance companies, buy policies, and manage your coverage online – all in one place. Complete one easy application to compare quotes from top-rated insurance companies. We'll help you get insured quickly with policies that match your profession.
Contact info
203 N. LaSalle, 20th Floor , 60601, Chicago, United States
- (800) 668-7020
- reception@techinsurance.com
- techinsurance.com
4.4
Excellent
281 reviews
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Thank you, Arnold!
Thank you, Arnold! I appreciate the communication and attentiveness to make sure I fully set up on my new laptop - and that it was seamless.
24 March 2026
Simple and easy
23 March 2026
World-class service!
Jacob was extremely helpful, responsive, and quickly got this renewal done. He answered questions and went above and beyond to provide a top-notch customer experience.
19 March 2026
Paola was extremely helpful
Paola was extremely helpful. We got our insurance signed up within 1 day. She custom made everything per our request. Highly recommend this company and rep.
11 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not Reponsive or Customer Focused
Too much work is required on my part to follow up and prod the agent into responding and providing quotes.
I usually start the interaction 30 days before the insurance is up, and we inevitably get to the last day or two before things are closed. That's not how I run my business, and that's not the kind of partner I want for insurance.
Phone calls are almost never answered, and voicemails are never returned.
5 February 2026
Reply from TechInsurance
Hello Bill,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to understand and assist with your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. On review of your account, we were unable to locate a discrepancy in communication in relation to your policy, but your account manager has reached out to answer any unresolved questions and to ensure preferred communication methods. We look forward to continuing to support you and your business needs in the future.
Yours Sincerely,
The Insureon Team
I started the process back in early…
I started the process back in early January and was pretty certain, that I filled out an intent to renew form but then was sent my only 1 reminder a few days before my expiration for my Errors & Omissions policy.
6 March 2026
Reply from TechInsurance
Hello Dan,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better assist and understand your experience. While we always strive to provide the best service to our customers, we recognize that we didn't meet your expectations here. Your account manager is dedicated to assist you and has reached out to confirm communication methods and to provide an update on the renewal process with your chosen provider. We look forward to continuing to support you and your business needs into the future.
Yours Sincerely,
The Insureon Team
easy and knowledgable
3 March 2026
Sam Strawser is very respnsive.
23 February 2026
Very helpful in my renewal
They helped me fill out the renewal forms by providing my responses from the last renewal. They helped me find a lower rate.
29 January 2026
No real interaction
We used them for years and they were fine when our policy requirements were standard. If you have questions or need quotes from an Insurers they offer other than Hartford, who seem to there go to insurer, they fall short.
I don't feel the agents want to do any work to earn businesses. They just want to convert quotes to Hartford polices without putting in much effort.
I guess that par for the course today.
8 December 2025
Unprompted review
Reply from TechInsurance
Hello Richard,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here when it came to your policy request. Insureon is currently partnered with 11 insurance providers, whose offerings help us best meet coverage requests across a wide spectrum of small business industries. The Hartford policy was recommended to meet some necessary requirements, but we understand if not all questions related to that recommendation were answered to full satisfaction. We would like the opportunity to speak with you again to see what gaps in communication occurred, if you would consider reaching out to john.huddleston@insureon.com for a direct contact or to call again at (800) 688-1984 to find his name in our directory.
Yours Sincerely,
The Insureon Team
Painfully terrible customer service
Increasingly terrible customer service. After trudging along with them for 10 years, I'm actively moving policies to a different Broker TODAY. I'll also add that The Hartford unsuccessfully attempted to reach the Broker on my behalf (after I reached out to them directly for help as my Broker was unreachable). The Hartford folks are great - they gave it their best to help figure out what was going on, but ended up in the same phone loop where the only option is to leave a message. Also note: this company goes by Tech Insurance and/or Insureon, depending on who's sending the email.
21 January 2026
Reply from TechInsurance
Hello Jeff,
Thank you for sharing your thoughts with Insureon, we appreciate the opportunity to better understand your experience. While we always strive for efficient, qualified support for our customers, we recognize we didn’t meet your expectations here. Your account manager has made it a priority to both understand the gaps in communications, including from provider to our systems, as well as to log with our product team the stated functionality issues. Our offerings are dynamic and our model is made to support both our customers and their business needs, but we are always working to improve our process. We are dedicated to resolving any remaining issues or questions you may have regarding your finalized account, and we appreciate your time and feedback.
Yours Sincerely,
The Insureon Team
simplicity & Taylor Lancaster was great…
simplicity & Taylor Lancaster was great to work with!!
16 January 2026
Easy cost affordable insurance
Easy cost affordable insurance, great service. Holly was great to work with. She was responsive even though it was the holidays and easily addressed my questions. This is my second time purchasing business insurance with Tech Insurance, with a spread of 15 years. Great to see the company is still there to help!
28 December 2025
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