Instyledress Reviews 24

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered an electric folding scooter (at:jollyinstyle.com) but received fake Gucci sunglasses instead! No way to contact them: no return papers, packing list, nothing!😡👎 Lesson learnt: Stay away f... See more

Rated 1 out of 5 stars

I too ordered a 36volt electric folding bike, £49.99, after ten days, received a fake guggi scarf instead, so best advise is if it sounds too good to be true IT USSUALLY IS. s avoid at all cost a... See more

Rated 2 out of 5 stars

When ordering I never received any confirmation from the company and emailed them about it 4 times over the space of 5 weeks until I received a very blunt reply. I told them the date of the even... See more

Rated 1 out of 5 stars

What a nightmare. After waiting for some time (without any confirmation of delivery date) my bridesmaids dress finally arrived. On April Fools Day. And I felt like one. I had ordered a knee length, be... See more

Company details

  1. Bridal Shop
  2. Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

InstyleDress, a UK leading fashion bridal party online store offers a large selection of unique wedding dresses and bridesamid dresses.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

24 reviews

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Rated 1 out of 5 stars

What a nightmare

What a nightmare. After waiting for some time (without any confirmation of delivery date) my bridesmaids dress finally arrived. On April Fools Day. And I felt like one. I had ordered a knee length, beautifully detailed dress in a flattering, vintagey green to match my sisters themes for her special day. What I got was an above knee, lime green hideousity that the shop themselves have admitted is poor quality but won't offer a refund. They have given me tips like "Iron it. Then it will look just like the photo." these people are crooks.

10 April 2019
Unprompted review
Rated 2 out of 5 stars

Disappointing

When ordering I never received any confirmation from the company and emailed them about it 4 times over the space of 5 weeks until I received a very blunt reply.
I told them the date of the event i needed the dress by and it came the day before! So i had no time to have the dress altered and had to buy another to wear.
On the packaging it had said it was sent from China, although on there webpage, they said they were located in London. Why was there a need to lie?
The dress it said did look similar to the image I'd give them that, however I asked for grey and the dress I received was more pinky than anything and also had a trail, even tho the image on the webpage didn't.

I would recommend looking else where for any kind of dress.

18 June 2018
Unprompted review
Rated 1 out of 5 stars

Ordered a wedding dress

Ordered a wedding dress, paid for speedy delivery and I’m still waiting for confirmation 3 weeks on , not one email answered from the company. Appalling service AVOID !!!!

15 April 2018
Unprompted review
Rated 1 out of 5 stars

Disappointing! Stay well away from this site.

Disappointing! Had to chase for the order confirmation and news about delivery after receiving zero correspondence.

Once the product arrived it was cheap and looked nothing like the image advertised. The dress was of a terrible quality and I’m now struggling to get anyone in customer service to respond to me to coordinate a return and refund.

Please don’t waste your hard earned cash and time.

14 February 2018
Unprompted review
Rated 1 out of 5 stars

The selection is not really that …

The selection is not really that great.And when you complain (admittedly, in frustration), instead of asking how they can improve, they brag to you that they have 10,000 customers and 99% of them are "happy".

3 July 2017
Unprompted review
Rated 1 out of 5 stars

Wide selection but if you can forget …

Wide selection but if you can forget it. They crowd so many dresses together that it is not possible to get between them. I complained several years ago and they seemed interested, but not enough to get me to come back. Today I did return, and if anything it was worse.

22 June 2017
Unprompted review
Rated 1 out of 5 stars

I understand that these things may …

I understand that these things may happen with specific faulty manufacture BUT the customer service I've received was absolutely not acceptable and not helpful partially when you pay for the bran you would expect completely different level.

13 June 2017
Unprompted review
Rated 1 out of 5 stars

It was an issue.

It was an issue with USPS but could not provide a valid tracking number, finally had to dispute charges with credit card company to try to get my money back.

17 May 2017
Unprompted review
Rated 1 out of 5 stars

Please do not order from this company

Please do not order from this company. i ordered a prom dress and they sent me a cheap looking dress that I would not wear. Not a problem of course because their website says if youre not happy you can send it back and request a refund as long as its within the 7 day refund period. On the day of delivery I requested a refund and they acknowledged my requests but for two months now they have ignored me. They are now claiming I didn't ask for a refund within 7 days, despite sending them copies of my and THEIR OWN RESPONSE emails, and outrageously that I have now worn the dress several times. I wouldn't be seen dead in it tbh

Please please avoid and save your hard earned cash

15 May 2017
Unprompted review

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