Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
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Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
A really helpful company with real people answering emails and sorting out questions without delay! I had a custom shirt printed, which was expertly done. A very positive customer experience. Very p... See more
I'd ordered from another supplier and had been disappointed, then I ordered from Inktheadable and found them faster and friendlier. But even more than that, I'd ordered the wrong size and while they... See more
So I have just started by business, have never had my logo Embroidered so I submitted my request which was too complex. I received correspondence from Em at Inkthreadable. Several emails later my Logo... See more
UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.
Units 1-2, Blackburn Business Park, Hutton Street,, BB1 3BY, Blackburn, United Kingdom
Asks customers to review
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Replied to 17% of negative reviews
Typically replies within 24 hours
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Absolutely incredibly happy with the quality of the printing. Finding this company has been a blessing. Highly recommend.

Reply from Inkthreadable
amazing quality, fantastic to work with
cannont stress how much you should go with these guys for printing anything!

Reply from Inkthreadable
Em is super helpful, helped me with such a quick turnaround time for a stock issue and was really friendly, 5* customer service.

Reply from Inkthreadable
This was my second order from Inkthreadable I reordered because the quality on the first was excellent. My second order came out slightly different due to a machinery upgrade, but their customer service was outstanding (specifically Em). They immediately remade the items and upgraded my shipping to next day delivery at no extra cost. The replacement arrived and the quality is once again amazing. Can’t fault them top-tier product and support. Highly recommend.

Reply from Inkthreadable
Pleased with the result, but product lead time took longer than expected/stated on webpage (16days).

Reply from Inkthreadable
Speedy, accurate and fast service from Em today on chat. Thank you so much !

Reply from Inkthreadable
Really great business. A great range of t-shirts and colours. And brilliant customer service. They couldn't have been more helpful.

Reply from Inkthreadable
The team at Inkthreadable have been fantastic! I had an order that needed a quick turnaround and they were able to get it printed and dispatched within the deadline. A special shoutout to Em who kept in contact with me throughout the entire process :)

Reply from Inkthreadable
I ordered 9 black T-Shirts with a bespoke design for my MTB Cycle Club visit to the IOW in 2025. The T's were great quality and the design was printed very well on the material. One of the T's had a small defect and the team at Inkthreadable replaced it immediately, without charge. Great customer service and super T's.

Reply from Inkthreadable
They have been so helpful and instrumental in setting up my business. The founders are really lovely people who really want you to succeed. It’s been great working with them. Really lovely products and helpful service. Couldn’t ask for more.

Reply from Inkthreadable
If you want to buy a T-shirt for the summer, order it in December so it arrives in time for July. Terrible service and terrible customer service. I will never order from them again.

Reply from Inkthreadable
Hi readers, I've been using InkT for a few years now and thought that I'd leave them another review. Having an online shop has it's challenges and I must say whenever one of my customers has an issue I refer it back to them and they always resolved it. I can't thank them enough, especially Mary and Em who I deal with the most of the time. Thank you ladies.

Reply from Inkthreadable
Great experience, fast and professional. Have used multiple times and can happily recommend. Assisted me well when I was a bit confused 😃

Reply from Inkthreadable
Em was prompt and helpful to my enquiries! Thanks Em!

Reply from Inkthreadable
Very efficient service, fast turnaround time and our first lot of sample have printed beautifully. We love the intuitive website and the ability to make mockups before ordering. Em and Mary also sped through an order needed last minute. Very happy with Inkthreadable so far, and look forward to working with them more in the future.

Reply from Inkthreadable
Can't fault these guys, used them several times now for business and personal tees, always great quality print and wide choice of quality blanks to print on and your order is turned around within a few days ..... :)

Reply from Inkthreadable
Mary from the support team on Inkthreadable has been super helpful, kind and patient with my questions. I can't recommend her and her team enough :)

Reply from Inkthreadable
Em and to be fair all inkthreadable staff are highly responsive and work to fix any issues as fast as possible. The high product selection of blanks, large printing area and quality are fantastic and better then any other brands I have tried previously.

Reply from Inkthreadable
I approached Inkthreadable as a potential long-term supplier for my brand. What followed was a steady pattern of quality failures, production errors, and unsatisfactory resolutions that have cost me significant time, money, and ultimately, trust.
My very first order contained a misprint, which was replaced correctly after I raised the issue.
In my second order, I received a hat that was produced without 3D foam embroidery, despite me selecting that option. I was only informed after production that my design didn’t meet the specifications for 3D foam and only because I chased them.
The same order also included a vest print which degraded badly after just 5 washes.
My third order was a sample run costing over £300. This batch contained multiple print issues: warped text, deformed lettering, patchy coverage, and poor edge definition. Despite these clear faults, I’ve only been offered a partial refund of around £200, with the remaining garments now unusable for my product range.
Throughout, I’ve had to continually chase for updates, responses, and resolutions.
While isolated problems can happen in any production environment, this has been a consistent pattern across every order. Even after previous issues were raised and acknowledged, further orders still failed basic quality control.
Beyond the financial loss, the time spent chasing resolutions, reviewing faulty samples, and repeatedly revising production plans has cost me far more — both in lost production windows and momentum for my brand.
On customer service. No ownership of the quality issues at all.
I have a generic "We're sorry that your not happy with the products". This isn't an apology.
Try "we're sorry we've messed up"... At least try to sound like you care...

Reply from Inkthreadable
Super quality product. Attention to detail was second to non, and customer service team wete great especially Em. Always at hand to answer my questions quickly and effectively, an absolute asset to the Inkthreadable team.

Reply from Inkthreadable
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