Inkthreadable Reviews 

My feeling is that this company may be good on a B2C basis hence the good reviews, but on a B2B basis, if you want to outsource to this company as a reliable print-on-demand supplier for products you will supply to your customers on order, be aware that the relationship can damage your business. I ordered four items on 12 November - 1 item was discontinued (you only find that out after you place your order), 1 item was out of stock but due to be delivered, and 2 items were in stock. I paid for four items and was refunded on the 1 discontinued item. However, by 24th November, 12 days later, only 1 out of the 3 items paid for were delivered, with no communication at all as to where the other two items are. The item that was delivered is about 10% of the cost of this order, so there are two products in the ether that there is no communication or information about, and you really get the impression that this company does not care at all. It takes a lot for me to leave a review for a company, let alone a bad review, but for entrepreneurs like me who really wanted to work with a local supplier, and one who has great products and reviews, I have invested a phenomenal amount of energy creating listings for my Etsy and Wix sites using this company only to be disappointed. I had to delete their app off my Wix site because it did not function and used another supplier, and I will have to find a more reliable supplier for my Etsy site as I cannot launch a business with this level of unreliability and a customer journey that leaves you feeling like they really don't care. The sample order has still not arrived 14 days later and counting.

Sent an order of 4 t-shirts that were all printed horribly. Really poor quality. When emailing for support I was met with a terrible attitude.

I lost access to my university email and reordered using my personal email. They’d emailed me two discount codes - I used the discount code a second time and received probably the worst email I have ever gotten from a company. Accusatory and horrific attitude about me reusing the discount code. If they’d have messaged saying I needed to cover the extra, I’d have paid, but instead they cancelled the order (the day before it was supposed to arrive!) and would only refund 25% of the original order that was in terrible quality. Avoid this company at all costs.

Got my delivery today and the print was as ever beautifully vibrant. My customers always remark the same too.

Order took far too long to come. Placed order 30/10 and arrived 10/11. Tried to cancel order for one of the shirts even though it hadn't started production yet but ended up only changing the colour.

Waste of time and money. Considering it's not cheap, the products still took 3 days to arrive rather than next day.

LOVE them. I ordered two hats and both printed the same thing, when they were supposed to be different.

Quick to respond, apologize, and send out the correct one.

Easy to set up as a new customer, great service, quick responses to communication and have now created numerous products. Looking forward to long business relationship

I have had nothing but amazing experiences with Inkthreadable. Em is lovely and is super quick and always helpful. I needed help with some sizing guides and other boring stuff and she was brilliant but the whole team is amazing, I have never had any issues at all.

Set up a page to source t-shirts/merch for my band. Really easy process, and the products are great quality, would definitely recommend :)

We have just switched to Inkthreadable and it has been very challenging setting up products.

We constantly had errors as we tried to create the products and we're having to manually link lots of them too so it has taken several days to complete.

Hopefully it gets better now!

Great quality merch and incredibly fast turnaround/delivery!

Excellent customer service and high quality products which give perfect results.

Em from Inkthreadable is amazing! Whenever I need something, Em has been quick to respond, been very helpful and informative. As a POD brand, having this level of service from the team at Inkthreadable makes things easier.

Before switching to Inkthreadable, we tried Gelato, Two Fifteen, and Printful - but their lack of customer service made running a business impossible. With Inkthreadable, it’s been the opposite. Every time I’ve had a query, their customer support team has been quick, helpful, and reliable (a big thank you to Em who was super helpful and accommodating)

Another standout is their shipping options. Unlike most POD providers, they let you choose from a few couriers (we avoid EVRI at all costs), so being able to send everything Royal Mail 24 is a huge plus. Orders usually arrive within 6–7 days of being placed (inc weekends), which feels fair and consistent.

The quality of samples received so far has been really decent, aligned well and of good print quality. Plus we love their eco-friendly packaging.

Overall, I’d recommend Inkthreadable over most alternatives. In my opinion, they’re one of the better UK-based POD suppliers available right now.

Really happy with the products – quality is spot on and both the embroidery and print look great. Everything’s been finished to a really high standard, would definitely recommend.

I’ve been using InkThreadable for a while now and love the way they operate.

I can use their website to upload designs at my convenience but also have the option of speaking with someone if I need or want to. Not a call centre or a chat bot, but an actual person who works in the same building that things are printed in!

Turnaround and shipping are both reasonable and I can pick up my orders too (I’m fairly local!)

When I asked for my cycling caps to be printed, which isn’t a garment offered on the website, this was done and the price was still reasonable.

Updated review from 20/9/25:
Not enjoying the complicated process of trying to get a store front set up, hand to reach out multiple times explaining their website doesn't let you actually select the storefront option (tab doesn't take you anywhere but your account details page) and got responses - just not helpful ones to start with.

Then I set up another account, thinking this is the only way to be able to create a store front and I get a response asking me for my email and store name for my new store front account, but on my original account chat facility! CONFUSED? Me too!!

I'm currently locked out of my original account because it wont let me reset my password and I've sent a message to their contact email. Not sure what to do (whether to just call it a day and start from scratch elsewhere - but all the stuff I've spent days creating, exporting and editing to get it shown on my TikTok shop will still be sold via them until I can get a store front set up either way).

I didn't have any of these issues with ForthWall and the shop front looked amazing - Only problem was as they're in the US I couldn't integrate my TikTok shop with it from the UK. Get on to that ForthWall!

Great great service
The site is easy to navigate and the AI chatbot is actually very useful if you need help. Then if you need an advisor they are fast to respond, friendly and helpful :)

The quality of the products is very high also

My experience with InkThreadable has been nothing short of amazing! In addition to their wide range of products and features as well as their platforms interface and ease of use, their staff is so polite, patient, quick to respond. They have a solution for everything. 10/10 experience.

This is the first time I've ever left a review for a company, but I would like to go out of my way to say that Inkthreadable is an excellent choice for anyone looking to setup their clothing brand. As a starting European brand looking for a trustworthy company to grow my brand outside of Europe, I can say that the quality and service is perfect and easy to use. The interface and choice of products is amazing too, as I've been struggling with a couple other producers. If you're looking for a trustworhty company to handle fulfillment in the UK and internationally, with a super friendly and available customer service that handles problems very fast, I would highly recommend Inkthreadable! Can't wait to receive my second test batch and looking forward to see the service options expand over time.

Incredible service, quality and delivery times are always next to perfect. Never had an issue which was not at the fault of my own.
Made an error on my own end with an order, and Em from support couldn’t have made it easier for me.
10/10 would definitely recommend