Ink Express Reviews 

651
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the exceptionally friendly staff members who always provide helpful advice. Consumers consistently highlight the high value of the products, stating that everything arrives securely packed and functions without any issues. Buyers often express deep satisfaction with the overall purchasing process, noting completely smooth and easy transactions from beginning to end. Some people were dissatisfied with delivery delays, mentioning that shipping took several days longer than expected and caused noticeable inconvenience.

What people talk about most

Product

Customers report general satisfaction with product quality, noting true colors and great value. Consumers... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting that orders consistently arrive... See more

Service

People report high satisfaction with the service, highlighting consistently good experiences over many years.... See more

Quality

Customers consistently note positive experiences with quality, highlighting great value and excellent... See more

Staff

Reviewers consistently share positive feedback about staff, highlighting their knowledge and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value inks. Have been using Ink Express for a few years now after many frustrating attempts at using other company's inks for an Epson SX235W printer. Have tried ink cartridges from Tesco... See more

Rated 5 out of 5 stars

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took... See more

Rated 5 out of 5 stars

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are alw... See more

Rated 5 out of 5 stars

For my very aged printer, I was very happy to be able to purchase refillable inks as this company have a large range. Ordered over the phone, no waiting and a helpful response, very reasonable price,... See more


Company details

  1. Printing Equipment Supplier
  2. Paper Distributor
  3. Printer and Scanner Store
  4. Printing Equipment and Supplies
  5. Scrapbooking Store
  6. Toner Cartridge Supplier

About Ink Express

Written by the company

As specialists in inkjet and dye sublimation supplies, Ink Express is a Midlands based printer and ink supplier. As one of the UK’s largest providers of quality compatible ink cartridges, toner cartridges, photographic paper, CISS and RIC our prices are consistently competitive without sacrificing quality.
Shop inkjet supplies
Ink Express specialise in Dye sublimation supplies for the personalised gift and promotional markets. We offer Sublimation printers, sublimation ink, sublimation paper and accessories. We also offer a wide range of popular sublimation blanks!
Shop sublimation supplies
With 30 years of experience in the print industry our team provides expert knowledge and customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(651)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful advice over the phone.

Helpful advice over the phone.
Bought a set of Pro dye inks for my Epson printer. Lovely results with them. I found the inks produce really true colours and also black and white prints are excellent.
I have bought inks from Ink Express over several years and have always been pleased with their products and service.

15 April 2026
Rated 3 out of 5 stars

Compatible ink cartridges may not work!

Well, the refillable replacement cartridges for my new Epson XP-2200 arrived as expected together with the four bottles of ink and four syringes for filling. I waited until the starter cartidges supplied with the printer were running low before trying the Ink Express ink. The goods came with a printout warning that I should untick the product status monitoring and automatic updates when installing the printer driver. Unfortunately the driver was installed weeks ago. The printer refuses to acknowledge that there are four newly filled and replaced cartridges in the printer ready to go. No matter how many times I try the different procedures for wiping the printer memory to be found on the internet I cannot get the printer to work. Ink express have been unable to offer any solutions. It would appear printer manufacturers are ensuring the software that accompanies the printer prevents the use of unbranded inks. Buyer beware!

22 January 2026
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Printer packed well.
Instructions for setting up printer, supported file download and ink setup. Thank you.

7 January 2026

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