For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more
Company replied
I've been trading thru Infinox for about 2 yrs now. It's been reliable. Didn't have issue with deposit or withdrawal. Customer support has been quick and helped to answer my inquiries. (tho there were... See more
Company replied
Costumers assistance very quick and with answers easy to understand. Kindly and very good prepared. The system could be improved but is in general very user friendly. High Satisfied with Infinox ser... See more
Company replied
I could easily say that I haven't seen the features I have seen on this platform at many brokers. They are truly doing something interesting and rare. What I am talking about is the: - IX I... See more
Company replied
INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.
Written by the company

Dawson House, 5 Jewry Street, EC3N 2EX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
CSR : James
Very friendly and responded quickly. I'm very satisfied with his customer service.
Thank you Bona for your accurate diagnosis of the problem and providing proper solution
It was great reposponse from James, he responded immediately relate to my questions.
I was very happy for his help.
Thank you.
The customer representative was helpful and knowledgeable about my issue and gave me proper prompts that resolved my problem. I am highly satisfied.
I inquired about the delay in account verification to "James." Not only was I informed about when my account verification is expected to be completed, but I also received confirmation that the issue has been resolved.
I was satisfied with your kind reply and prompt handling.
-James-
Lewis has been kind to me as a first-time user. Thank you very much. What your company did well was to hire Lewis.
Very very good Broker and Customer support is very fast and they are support very much. Customer support member Juan is helped me and answers my all questions and clarified my doubts.❤️❤️❤️
I am very grateful to 'Lewis'.
I had a problem with the promotion and thought it very difficult. Lewis was very kind and detailed in answering my complex questions.
With the help of Lewis, I was able to solve this problem and due to the kind experience, it felt more comfortable to use Infinox.
I received very satisfactory counseling through a counselor.
thank you : james
After signing up, I was worried it would be difficult to deposit funds for the first time today, but I contacted a ‘James’(counselor name) and was able to make a deposit without difficulty because he gave me very detailed and kind information. So I am writing this. Thank you James
I have several problems about ix one and meta 5. Lewis helped me solve those problems very well. I am so much satisfied about that. Moreover, I couldn't do trade currency today. Mine tickers are disabled. But he fixed that problem too. It's great. He is so excellent. Thanks Lewis.
Fake reviews. This company is a scam and there is a BBC documentary on it. Google "Infinox scam" and you will see how Infinox scammed people to the tune of £4 million.
I have been trading with Infinox for the past 5 years and couldn’t recommend them enough. Not only are they a great broker from an execution perspective and provide competitive pricing but I value their service and the relationship I’ve built with them.
Many thanks your Speedy and very kind feedback and exact answer.
Best wishes
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