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INFINOX Reviews 

1,131
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more

Company replied

Rated 5 out of 5 stars

I've been trading thru Infinox for about 2 yrs now. It's been reliable. Didn't have issue with deposit or withdrawal. Customer support has been quick and helped to answer my inquiries. (tho there were... See more

Company replied

Rated 5 out of 5 stars

Costumers assistance very quick and with answers easy to understand. Kindly and very good prepared. The system could be improved but is in general very user friendly. High Satisfied with Infinox ser... See more

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Rated 5 out of 5 stars

I could easily say that I haven't seen the features I have seen on this platform at many brokers. They are truly doing something interesting and rare. What I am talking about is the: - IX I... See more

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Company details

  1. Finance Broker

Written by the company

INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.

Written by the company

Authorised and Regulated by the Financial Conduct Authority
Segmented Customer Accounts
Global infrastructure
Tight Spreads
Premium client service
Cutting edge trading technology

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,131)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James

It was great reposponse from James, he responded immediately relate to my questions.

I was very happy for his help.

Thank you.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and Efficient Customer Service

I inquired about the delay in account verification to "James." Not only was I informed about when my account verification is expected to be completed, but I also received confirmation that the issue has been resolved.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Lewis

Lewis has been kind to me as a first-time user. Thank you very much. What your company did well was to hire Lewis.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Very very good Broker and Customer…

Very very good Broker and Customer support is very fast and they are support very much. Customer support member Juan is helped me and answers my all questions and clarified my doubts.❤️❤️❤️

13 March 2024
Unprompted review
Rated 5 out of 5 stars

kind and helpful counseling

I am very grateful to 'Lewis'.
I had a problem with the promotion and thought it very difficult. Lewis was very kind and detailed in answering my complex questions.
With the help of Lewis, I was able to solve this problem and due to the kind experience, it felt more comfortable to use Infinox.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you James

After signing up, I was worried it would be difficult to deposit funds for the first time today, but I contacted a ‘James’(counselor name) and was able to make a deposit without difficulty because he gave me very detailed and kind information. So I am writing this. Thank you James

7 March 2024
Unprompted review
Rated 5 out of 5 stars

I have several problems about ix one…meta5, tickers

I have several problems about ix one and meta 5. Lewis helped me solve those problems very well. I am so much satisfied about that. Moreover, I couldn't do trade currency today. Mine tickers are disabled. But he fixed that problem too. It's great. He is so excellent. Thanks Lewis.

3 March 2024
Unprompted review
Rated 1 out of 5 stars

Fake reviews

Fake reviews. This company is a scam and there is a BBC documentary on it. Google "Infinox scam" and you will see how Infinox scammed people to the tune of £4 million.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

I have been trading with Infinox for…

I have been trading with Infinox for the past 5 years and couldn’t recommend them enough. Not only are they a great broker from an execution perspective and provide competitive pricing but I value their service and the relationship I’ve built with them.

28 February 2024
Unprompted review

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