Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
Company replied
I was impressed by the support provided and the speed at which the award was delivered. I had not ordered an acrylic award before and was unsure of how my design would look; the team provided two op... See more
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Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great quality and value.
Great quality and value.
The website is easy to follow and I had a helpful response on the phone.
4 December 2025
Reply from Impact Trophies & Medals
Dear Peter, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service and a great product
26 November 2025
Reply from Impact Trophies & Medals
Dear John, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great product service and delivery and…
Great product service and delivery and amazing price have recommended to all my contacts
3 December 2025
Reply from Impact Trophies & Medals
Dear Ken, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing service 2nd order from impact trophies quality and speed of delivery can’t fault would highly recommend
Amazing service 2nd order from
2 December 2025
Reply from Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The trophies were good quality and…
The trophies were good quality and delivered on time
25 November 2025
Reply from Impact Trophies & Medals
Dear Stephen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Gary, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Always amazing service
Always amazing service! Highly recommended! Fantastic quality trophies and medals
30 November 2025
Reply from Impact Trophies & Medals
Dear Kielah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Mirrored glass trophy
Excellent communication and prompt responses. Item I originally ordered was out of stock and was offered an alternative in a larger size at no extra cost. Fast delivery, highly recommended
22 November 2025
Reply from Impact Trophies & Medals
Dear Jill, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent once again
29 November 2025
Reply from Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great turnaround from order to…
Great turnaround from order to delivery, a reliable company...we have used them for our trophy awards for a number of years now and they always give you a wide choice and sensible price points to suit your budget...recommended
26 November 2025
Reply from Impact Trophies & Medals
Dear Ray, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Trista, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great quick service
26 November 2025
Reply from Impact Trophies & Medals
Dear Chris, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Very happy customer!
It was a last minute, urgent order which was fulfilled easily and timely. I needed to talk to a real person, and was able to, the instructions given were easy to follow.
Very satisfied and a great product too.
26 November 2025
Reply from Impact Trophies & Medals
Dear Martine, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Speedy delivery once again thank you
Speedy delivery once again thank you. Great quality trophies with perfect inscription plaques, thank you.
24 November 2025
Reply from Impact Trophies & Medals
Dear Joan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really helpful and they arrived super…
Really helpful and they arrived super quick!
1 December 2025
Unprompted review
Reply from Impact Trophies & Medals
Dear Matt, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service thank you
24 November 2025
Reply from Impact Trophies & Medals
Dear Roger, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Outstanding Service and Professionalism — A True Partner!
We engaged this company to produce customised appreciation orders for a major alumni programme, and the experience was truly exceptional.
The entire process was managed with incredible skill, primarily thanks to the dedication of Bev Peck. Her level of professionalism and commitment was second to none, demonstrating grace and efficiency even when unforeseen logistical challenges arose. She ensured our project not only got back on track but was delivered flawlessly.
We are absolutely thrilled with the outcome and the superior quality of the service provided. We enthusiastically and without reservation highly recommend their services. We look forward to making them our exclusive partner for all our future programmes!
26 June 2025
Reply from Impact Trophies & Medals
Dear Atiqur, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really easy to order on the website
Really easy to order on the website. Constant communication on status of order and delivered on time. Would definitely order again
16 November 2025
Reply from Impact Trophies & Medals
Dear Sue, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Louise, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Delivered on time.
Delivered on time.
Well packaged to prevent damage.
Quality glass trophies
21 November 2025
Reply from Impact Trophies & Medals
Dear Ged, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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