Loved the personalised medals! I ordered some medals for my walking netball team. They were great value for money, I loved the option to personalise them with our (newly created) logo stickers. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Primary School Leavers Awards.
The trophies arrived in time and are of expected quality. However, I did find it a little odd that the plaques were not on any of the trophies and we had to stick them on ourselves. This is not something we have had to do in previous years. Not a huge thing, but time consuming all on the same and the reason for my 4 star rating and not 5 stars as in previous years.

Reply from Impact Trophies & Medals
Got it wrong but rescued the situation
Managed to send the trophies to the wrong person. When advised trophies had not arrived, they investigated and discovered they'd sent to wrong person. They quickly created and dispatched new versions. Product fine for the price.

Reply from Impact Trophies & Medals
Beautiful Craftsmanship
The trophy has come out perfectly and we are very excited to present it to the winner of our competition. The gold colour added to the engraving really gives it a professional feel.

Reply from Impact Trophies & Medals

Reply from Impact Trophies & Medals
Fantastic trophy company
Bev was extremely helpful and all trophies (of which there were 100s) were delivered on time, fully constructed and accurate.
Loved the personalised medals!
Loved the personalised medals!
I ordered some medals for my walking netball team. They were great value for money, I loved the option to personalise them with our (newly created) logo stickers. The team were super helpful providing me options to choose from and despite having a fairly quick turnaround, I received in plenty of time. The team all loved the medals and I would highly recommend! Thank you!
Fandabbydozee!
Did what it said on the tin! Great quality and arrived on time. Nice and easy all the way through.
Great communication from the off,
Great communication from the off,
Late purchase and quick turn around arrived in time for my presentation, great product came better then expected.
I have been purchasing trophies for…
I have been purchasing trophies for school events regularly from Impact Trophies. Their trophies and medals are extremely good quality, reasonably priced and delivery is super quick!

Reply from Impact Trophies & Medals
Trusted company who are very helpful
Trusted company who are very helpful, professional and accomadating for very large orders, bespoke orders or complicated orders. Great team and we will continue to use them in the future for all our trophy, medals and award needs.

Reply from Impact Trophies & Medals
They made an Impact...
Great quality Trophies and Medals that i purchased for our Clubs Annual Summer Tournament.
Recieved the items quickly, well packaged. I had to contact them for something I had forgotten, they sent it out that day and I received the items the next morning. Great customer service, i will use this company again.
Thank you

Reply from Impact Trophies & Medals

Reply from Impact Trophies & Medals
Excellent quality and service
The trophies we received were fabulous and the girls absolutely loved them! I had made an error with the spelling of a players name, but Bev sorted me out quickly and assured me the new one would arrive in time. Excellent customer service, thank you so much! We’ll be back 🙌

Reply from Impact Trophies & Medals

Reply from Impact Trophies & Medals
Excellent service once again
Excellent service once again. Cameron is incredibly helpful, professional, and always goes above and beyond to ensure everything is just right. The turnaround time was super quick, and the quality of the trophies was excellent. It's great to work with a company that is reliable, efficient, and easy to deal with. Highly recommended, and I'll definitely be using them again in the future.

Reply from Impact Trophies & Medals
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







