The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Washed the car perfectly fine for what I paid but the drying curtain after the fans left a horrible water mark all over the bonnet as they’re drenched with water so your car gets dried and then a wet sponge type curtain comes and leave water marks on the car
I paid for ultra HD, but didn't feel it had cleaned my car properly at all. Still dirt and marks left on car, and didn't feel anything different was done with it being ultra HD, and not the usual ones I get. Also, the dryer at the end was not working, was stuck up in the air, so no proper dry off either. Seems to be getting worse there.
Two guys running the car wash were friendly and helpful
Always a good service at Asda Minworth great to have the app to use and get discount.
Loved using this car wash but was informed its really bad for your car so ive stopped going.
Staff are friendly and helpful.
Waited over 10 minutes for someone to finish valeting before they even acknowledged there was a queue of cars and as usual one of they wheel cleaning machines was broken and only half of the car got sprayed with the ceramic HD stuff as that was broken too. It’s so poorly staffed and maintained, something is broken every time.
The go and stop light to know it's ended wasn't functional.
Basic clean, not able to get off bird poo properly. Probably will go somewhere else in future.
Friendly staff who manually clean worst areas before machines do the Triple Foam. Just at the bottom of my road so very convenient. Thanks
Always excellent service at the Blackpool store, Much better quality and price than other drive-thru options locally, always decent offers available also.
This is a terrible terrible car wash experience.
All the Google reviews that are five star are fake.
Please can locals avoid this business as they are simply fleecing you. Your car will not be clean.
All good its ok live pay thru app shame now I moved no wash with in 25 miles
Great service from the guys today! An air freshener and a loyalty card.
dust are not fully removed. needs extra time and effort to clean properly by myself
This was my first visit. The staff were rude and unhelpful and shouted at me because I didn't know they were going to give the car a prewash first. I didn't know because they didn't tell me. Prewash was a half hearted affair. The finished wash (£19) was not impressive, bits were missed and there are water spots everywhere. Also, the site smelt of sewage. Not going back there.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.