Easy Scan and Pay, loved it. Pre wash and employee guidance was also fine, the process is very clear. 4 star only becaus the car was not very clean after the wash. for lesser money it can be clean... See more
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Review summary
Created with AI, based on recent reviews
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washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more
I loved the idea of being able to pay using the App in advance, but it gave me SO MUCH trouble! It kept timing out and not letting me pay. It did work in the end, but then we had to battle the sunsh... See more
The Christchurch wash is very good . The only reason I couldn’t give 5 stars is because my wheels are never quite taken care of enough and always need extra when I get home . Can’t fault the actual wa... See more
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
33K reviews
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Good Performance
Good Performance, polite staff, vacuum cleaner partially out of order...
8 August 2026
Quick easy and simple from paying to…
Quick easy and simple from paying to arrival and after washing when leaving
8 August 2026
My car still had marks all over sides
My car still had water marks all over sides, windows and bonnet.
They didn't spray the pre solution all over the car (missed my side and wing mirrors)
I complained, but the person I spoke to, said it had "tap water" marks.
Very disappointed, as my car did not look clean and I had spent £15 which now seems like a waste.
8 August 2026
Car wash was broken at time of use
Car wash was broken at time of use, didn't tell me until the package. Was then informed it was broken and should use another date...
7 August 2026
They never deliberately lift the wipers…
They never deliberately lift the wipers to clean that part of the glass the brushes get to. They never use a jet wash and manual brush on the side mirrors. As such I end up having to manually clean them myself. Also annoyed to read the small print to see the very short expiry of prepaid washes. 30 days is robbery. 2 years is what's reasonable.
7 August 2026
Like it says on the tin
7 August 2026
A waste of good Water
Marks left.streaks. Still wet. Dirt also still present. Glad it was only £5 because I’d feel cheated if it was £20
7 August 2026
It was good
It was good, first time using one, quite confusing and unnerving being moved through,
7 August 2026
Sadly I purchased a bundle of 3 triple…
Sadly I purchased a bundle of 3 triple washes - wish I hadn’t!
The shine is good on the bonnet, but so much spotting everywhere else in the car
I wanted to have a stamp on my loyalty card but was told ‘that doesn’t exist now’
7 August 2026
It was ace
It was ace. Staff friendly and the wash was very go no bits missed or streak marks . And the easy to us app
5 August 2026
Avoid this car wash at all costs!
The car wash damaged my front bumper! The attendant didn’t seem to care and just said it must have already been loose and if the car wash had damaged it it wouldve ripped the bumper off! Will not ever use one of these again!
7 August 2026
It came out cleaner than it went in but…
It came out cleaner than it went in but parts of the car were missed, soap remained and there were watermarks everywhere. Seemed expensive for the mediocre result.
7 August 2026
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